Grandstream Networks GXW40XX Or Voice Prompt with option 47, then 192*168*0*160, Call Hold

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Destination ports can be specified by using “*” (encoding for “:”) followed by the port number.

Examples:

a)If the target IP address is 192.168.0.160, the dialing convention is

*47 or Voice Prompt with option 47, then 192*168*0*160.

followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified.

b)If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:

*47 or Voice Prompt with option 47, then 192*168*0*160*5062 followed by pressing the “#” key if it is configured as a send key or wait for 4 seconds.

NOTE: When completing direct IP call, the “Use Random Port” should set to “NO”. You can not make direct IP calls between FXS ports since they are using same IP.

CALL HOLD

Place a call on hold by pressing the “flash” button on the analog phone (if the phone has that button). Press the “flash” button again to release the previously held Caller and resume conversation. If no “flash” button is available, use “hook flash” (toggle on-off hook quickly). You may drop a call using hook flash.

CALL WAITING

Call waiting tone (2 short beeps) indicates an incoming call, if the call waiting feature is enabled. Toggle between incoming call and current call by pressing the “flash” button. First call is placed on hold. Press the “flash” button to toggle between two active calls.

CALL TRANSFER

BLIND TRANSFER

Assume that call Caller A and B are in conversation. A wants to Blind Transfer B to C:

3.Caller A presses FLASH on the analog phone to hear the dial tone.

4.Caller A dials *87 then dials caller C’s number, and then # (or wait for 4 seconds).

5.Caller A will hear the confirm tone. Then, A can hang up.

NOTE: Enable Call Feature” must be set to “Yes” in web configuration page.

Caller A can place a call on hold and wait for one of three situations:

1.A quick confirmation tone (similar to call waiting tone) followed by a dial tone. This indicates the transfer is successful (transferee has received a 200 OK from transfer target). At this point, Caller A can either hang up or make another call.

2.A quick busy tone followed by a restored call (on supported platforms only). This means the transferee has received a 4xx response for the INVITE and we will try to recover the call. The busy tone is just to indicate to the transferor that the transfer has failed.

3.Continuous busy tone. The phone has timed out. Note: continuous busy tone does not indicate the transfer has been successful, nor does it indicate the transfer has failed. It often means there was a failure to receive second NOTIFY – check firmware for most recent release.

ATTENDED TRANSFER

Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C: 1. Caller A presses FLASH on the analog phone for dial tone.

Grandstream Networks, Inc.

GXW40XX User Manual

Page 13 of 38

 

Firmware 1.0.4.2

Last Updated: 06/2011

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Contents Grandstream Networks, Inc Table of Contents Diagram of GXW4004-8 and GXW4024 Back Panel Warranty Safety ComplianceWelcome Gateway GXW40XX OverviewEquipment Packaging Connect Your GXW40XX GatewayConnect the GXW40XX FXS1 FXS24 LAN WAN Reset Console LineDisplay FXS port LEDs Status LAN LED WAN LED Power LED Ready LED ConsoleLED Available OFFSoftware Features Overview EMC GXW4004 GXW4008 GXW4024 Hardware SpecificationUnderstanding GXW Voice Prompts Basic OperationsMain Menu 71-78Placing a Phone Call Five Success Tips when using the Voice PromptCall Hold Or Voice Prompt with option 47, then 192*168*0*160Call Waiting Call TransferInstructions for 3-way conference WAY ConferencingHunting Group INTER-PORT Calling Sending and Receiving FAX Pstn Pass THROUGH/LIFE LineSupport Radius Protocol Call Features Configuring GXW40XX VIA Voice Prompt Configuration GuideFrom the LAN port For GXW4004/8 only From the WAN port For GXW4004/8 onlyNAT Settings Important SettingsDtmf Methods Preferred Vocoder Codec End User PasswordWeb Port Telnet ServerMTZ+6MDT+5 DMZ IP DND NATFXS1 FXS2XML Config File Password Config Server PathHTTP/HTTPS Password Config File PrefixACS URL Failover to FXO Gateway Lifeline ModeFXO Gateway NTP serverConfiguration Radius TimeoutAuthenticate ID PasswordPort# Hunting GroupOffhook Auto-dial Map to FXO Port#Unregister on Reboot DNS ModeProfile Active Primary SIP ServerDisable Bellcore Style Enable Ring-TransferProxy Only SIP T1 Timeout Order Disable DtmfDisable Reminder Disable Call WaitingDisable Visual MWI Ring TimeoutDial Plan Prefix Early DialUse # as Dial Key Dial Plan Dial Plan RulesSDP VAD Rebooting from Remote Saving the Configuration ChangesConfiguration Through a Central Server Instructions for local firmware upgrade Software UpgradeManaging Firmware and Configuration File Download Configuration File DownloadFactory Reset Restore Factory Default SettingReset Button IVR Command