Grandstream Networks GXW40XX user manual Software Upgrade, Instructions for local firmware upgrade

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SOFTWARE UPGRADE

Software upgrade can be done via either TFTP or HTTP/HTTPS. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page.

Firmware Upgrade through TFTP/HTTP/HTTPS

To upgrade via TFTP or HTTP/HTTPS, the “Firmware Upgrade and Provisioning upgrade via” field needs to be set to TFTP, HTTP or HTTPS, respectively. “Firmware Server Path” needs to be set to a valid URL of a TFTP or HTTP/HTTPS server, server name can be in either FQDN or IP address format. Here are examples of some valid URL.

firmware.mycompany.com:6688/Grandstream/1.0.4.2

or

72.172.83.110

NOTES:

Firmware upgrade server in IP address format can be configured via IVR. Please refer to the CONFIGURATION GUIDE section for instructions. If the server is in FQDN format, it must be set via the web configuration interface.

Grandstream recommends end-user use the Grandstream HTTP server. Its address can be found at http://www.grandstream.com/support/firmware . Currently the HTTP firmware server IP address is 72.172.83.110. For large companies, we recommend to maintain their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures.

Once a “Firmware Server Path” is set, user needs to update the settings and reboot the device. If the configured firmware server is found and a new code image is available, the GXW will attempt to retrieve the new image files by downloading them into the GXW400x ’s SRAM. During this stage, the GXW’s LEDs will blink until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP/HTTPS fails for any reason (e.g. TFTP/HTTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the GXW will stop the TFTP/HTTP/HTTPS process and simply boot using the existing code image in the flash.

Firmware upgrade may take as long as 15 to 30 minutes over Internet, or just 5 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server, Grandstream provides a NAT-friendly TFTP server on the public Internet for firmware upgrade.

Grandstream’s latest firmware is available http://www.grandstream.com/support/firmware .

Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.

Alternatively, user can download a free TFTP or HTTP server and conduct local firmware upgrade. A free windows version TFTP server is available for download from http://support.solarwinds.net/updates/New-customerFree.cfm.Our latest official release can be downloaded from http://www.grandstream.com/y-firmware.htm.

Instructions for local firmware upgrade:

1.Unzip the file and put all of them under the root directory of the TFTP server.

2.Put the PC running the TFTP server and the GXW40XX device in the same LAN segment.

Grandstream Networks, Inc.

GXW40XX User Manual

Page 36 of 38

 

Firmware 1.0.4.2

Last Updated: 06/2011

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Contents Grandstream Networks, Inc Table of Contents Diagram of GXW4004-8 and GXW4024 Back Panel Safety Compliance WarrantyWelcome Gateway GXW40XX OverviewConnect Your GXW40XX Gateway Equipment PackagingConnect the GXW40XX LAN WAN Reset Console Line FXS1 FXS24Display FXS port LEDs Status Power LED Ready LED Console LAN LED WAN LEDLED Available OFFSoftware Features Overview EMC Hardware Specification GXW4004 GXW4008 GXW4024Basic Operations Understanding GXW Voice PromptsMain Menu 71-78Five Success Tips when using the Voice Prompt Placing a Phone CallOr Voice Prompt with option 47, then 192*168*0*160 Call HoldCall Waiting Call TransferWAY Conferencing Instructions for 3-way conferenceHunting Group INTER-PORT Calling Pstn Pass THROUGH/LIFE Line Sending and Receiving FAXSupport Radius Protocol Call Features Configuration Guide Configuring GXW40XX VIA Voice PromptFrom the LAN port For GXW4004/8 only From the WAN port For GXW4004/8 onlyImportant Settings NAT SettingsDtmf Methods End User Password Preferred Vocoder CodecWeb Port Telnet ServerMTZ+6MDT+5 DMZ IP NAT DNDFXS1 FXS2Config Server Path XML Config File PasswordHTTP/HTTPS Password Config File PrefixACS URL Lifeline Mode Failover to FXO GatewayFXO Gateway NTP serverRadius Timeout ConfigurationAuthenticate ID PasswordHunting Group Port#Offhook Auto-dial Map to FXO Port#DNS Mode Unregister on RebootProfile Active Primary SIP ServerEnable Ring-Transfer Disable Bellcore StyleProxy Only SIP T1 Timeout Order Disable DtmfDisable Call Waiting Disable ReminderDisable Visual MWI Ring TimeoutEarly Dial Dial Plan PrefixUse # as Dial Key Dial Plan Dial Plan RulesSDP VAD Saving the Configuration Changes Rebooting from RemoteConfiguration Through a Central Server Software Upgrade Instructions for local firmware upgradeConfiguration File Download Managing Firmware and Configuration File DownloadRestore Factory Default Setting Factory ResetReset Button IVR Command
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