Grandstream Networks GXW40XX Five Success Tips when using the Voice Prompt, Placing a Phone Call

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Enter MAC address to restore factory default setting

 

 

 

 

(See Restore Factory Default Setting section)

 

 

 

 

 

 

 

“Invalid Entry”

 

Automatically returns to Main Menu

Five Success Tips when using the Voice Prompt

1.“*” shifts down to the next menu option

2.“#” returns to the main menu

3.“9” functions as the ENTER key in many cases to confirm an option

4.All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP address. For IP address, add 0 before the digits if the digits are less than 3 (i.e. - 192.168.0.26 should be key in like 192168000026. No decimal is needed).

5.Key entry can not be deleted but the phone may prompt error once it is detected

PLACING A PHONE CALL

PHONE OR EXTENSION NUMBERS

1.Dial the number directly and wait for 4 seconds (To change the default value, modify the following setting - “No Key Entry Timeout”)

or

2. Dial the number directly and press # (Use # as dial key” must be configured in web configuration).

Examples:

1.Dial a number (e.g. (626) 666-7890), first enter the prefix number (usually 1+ or international code) followed by the phone number. Press # or wait for 4 seconds. Check with your VoIP service provider for further details on prefix numbers.

DIRECT IP CALLS

Direct IP calling allows two parties, that is, a FXS Port with an analog phone and another VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy.

Elements necessary to completing a Direct IP Call:

1.Both GXW40XX and other VoIP Device, have public IP addresses, or

2.Both GXW40XX and other VoIP Device are on the same LAN using private IP addresses, or

3.Both GXW40XX and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ).

GXW40XX supports two ways to make Direct IP Calling:

Using IVR

1.Pick up the analog phone then access the voice menu prompt by dial “***

2.Dial “47” to access the direct IP call menu

3.Enter the IP address using format ex. 192*168*0*160 after the dial tone.

Using Star Code

1.Pick up the analog phone then dial “*47

2.Enter the target IP address using same format as above. Note: NO dial tone will be played between step 1 and 2.

Grandstream Networks, Inc.

GXW40XX User Manual

Page 12 of 38

 

Firmware 1.0.4.2

Last Updated: 06/2011

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Contents Grandstream Networks, Inc Table of Contents Diagram of GXW4004-8 and GXW4024 Back Panel Safety Compliance WarrantyWelcome Gateway GXW40XX OverviewConnect Your GXW40XX Gateway Equipment PackagingConnect the GXW40XX LAN WAN Reset Console Line FXS1 FXS24Display FXS port LEDs Status Power LED Ready LED Console LAN LED WAN LEDLED Available OFFSoftware Features Overview EMC Hardware Specification GXW4004 GXW4008 GXW4024Basic Operations Understanding GXW Voice PromptsMain Menu 71-78Five Success Tips when using the Voice Prompt Placing a Phone CallOr Voice Prompt with option 47, then 192*168*0*160 Call HoldCall Waiting Call TransferWAY Conferencing Instructions for 3-way conferenceHunting Group INTER-PORT Calling Pstn Pass THROUGH/LIFE Line Sending and Receiving FAXSupport Radius Protocol Call Features Configuration Guide Configuring GXW40XX VIA Voice PromptFrom the LAN port For GXW4004/8 only From the WAN port For GXW4004/8 onlyImportant Settings NAT SettingsDtmf Methods End User Password Preferred Vocoder CodecWeb Port Telnet ServerMTZ+6MDT+5 DMZ IP NAT DNDFXS1 FXS2Config Server Path XML Config File PasswordHTTP/HTTPS Password Config File PrefixACS URL Lifeline Mode Failover to FXO GatewayFXO Gateway NTP serverRadius Timeout ConfigurationAuthenticate ID PasswordHunting Group Port#Offhook Auto-dial Map to FXO Port#DNS Mode Unregister on RebootProfile Active Primary SIP ServerEnable Ring-Transfer Disable Bellcore StyleProxy Only SIP T1 Timeout Order Disable DtmfDisable Call Waiting Disable ReminderDisable Visual MWI Ring TimeoutEarly Dial Dial Plan PrefixUse # as Dial Key Dial Plan Dial Plan RulesSDP VAD Saving the Configuration Changes Rebooting from RemoteConfiguration Through a Central Server Software Upgrade Instructions for local firmware upgradeConfiguration File Download Managing Firmware and Configuration File DownloadRestore Factory Default Setting Factory ResetReset Button IVR Command