Grandstream Networks user manual Welcome, Gateway GXW40XX Overview, Safety Compliance, Warranty

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WELCOME

Thank you for purchasing the Grandstream GXW40XX Analog FXS IP Gateway. The GXW40XX offers an easy to manage, easy to configure IP communications solution for any business with virtual and/or branch locations. The GXW40XX supports popular voice codecs and is designed for full SIP compatibility and interoperability with third party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a traditional phone system into a VoIP network, and efficiently manage communication costs.

This manual will help you learn how to operate and manage your GXW FXS Analog IP Gateway and make the best use of its many upgraded features including simple and quick installation, multi-party conferencing, and direct IP-IP Calling. This IP Analog Gateway is very easy to manage and scalable, specifically designed to be an easy to use and affordable VoIP solution for the small – medium business or enterprise.

Gateway GXW40XX Overview

The new GXW40XX series has a compact and quiet design (no fans) and offers superb audio quality, rich feature functionality, strong security protection, and good manageability. It is auto-configurable, remotely manageable and scalable.

The GXW40XX features 4,8 or 24-port FXS interface for analog telephones, dual 10M/100Mbps network ports with integrated router, PSTN life line in case of power failure, and an RS232 serial port (except GXW4024) for administration. In addition, it supports the option of 3 SIP Server profiles, caller ID for various countries/regions, T.38 fax, flexible dialing plans, security protection (SIPS/TLS), comprehensive voice codec including G.711 (a/u-law), G.723.1, G.726(16/24/32/48 bit rates), G.729A/B/E and iLBC.

Safety Compliance

The GXW40XX is compliant with various safety standards including FCC/CE. Its power adapter is compliant with UL standard. Warning: use only the power adapter included in the GXW40XX package. Use of alternative power adapter may permanently damage the unit.

Warranty

Grandstream has a reseller agreement with our reseller customers. End users should contact the company from whom the product was purchased, for replacement, repair or refund.

If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for an RMA (Return Materials Authorization) number. Grandstream reserves the right to change the warranty policy without prior notification.

Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

•This document is contains links to Grandstream GUI Interfaces. Please download these examples http://www.grandstream.com/products/gxw_series/gxw40xx/documents/gxw40xx_gui.zip for your reference.

•This document is subject to change without notice. The latest electronic version of this user manual is located at http://www.grandstream.com/products/gxw_series/gxw40xx/documents/gxw40xx_usermanual_englis h.pdf

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

Grandstream Networks, Inc.

GXW40XX User Manual

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Firmware 1.0.4.2

Last Updated: 06/2011

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Contents Grandstream Networks, Inc Table of Contents Diagram of GXW4004-8 and GXW4024 Back Panel Safety Compliance WarrantyWelcome Gateway GXW40XX OverviewEquipment Packaging Connect Your GXW40XX GatewayConnect the GXW40XX FXS1 FXS24 LAN WAN Reset Console LineDisplay FXS port LEDs Status Power LED Ready LED Console LAN LED WAN LEDLED Available OFFSoftware Features Overview EMC Hardware Specification GXW4004 GXW4008 GXW4024Basic Operations Understanding GXW Voice PromptsMain Menu 71-78Five Success Tips when using the Voice Prompt Placing a Phone CallOr Voice Prompt with option 47, then 192*168*0*160 Call HoldCall Waiting Call TransferInstructions for 3-way conference WAY ConferencingHunting Group INTER-PORT Calling Sending and Receiving FAX Pstn Pass THROUGH/LIFE LineSupport Radius Protocol Call Features Configuration Guide Configuring GXW40XX VIA Voice PromptFrom the LAN port For GXW4004/8 only From the WAN port For GXW4004/8 onlyNAT Settings Important SettingsDtmf Methods End User Password Preferred Vocoder CodecWeb Port Telnet ServerMTZ+6MDT+5 DMZ IP NAT DNDFXS1 FXS2Config Server Path XML Config File PasswordHTTP/HTTPS Password Config File PrefixACS URL Lifeline Mode Failover to FXO GatewayFXO Gateway NTP serverRadius Timeout ConfigurationAuthenticate ID PasswordHunting Group Port#Offhook Auto-dial Map to FXO Port#DNS Mode Unregister on RebootProfile Active Primary SIP ServerEnable Ring-Transfer Disable Bellcore StyleProxy Only SIP T1 Timeout Order Disable DtmfDisable Call Waiting Disable ReminderDisable Visual MWI Ring TimeoutEarly Dial Dial Plan PrefixUse # as Dial Key Dial Plan Dial Plan RulesSDP VAD Rebooting from Remote Saving the Configuration ChangesConfiguration Through a Central Server Software Upgrade Instructions for local firmware upgradeConfiguration File Download Managing Firmware and Configuration File DownloadRestore Factory Default Setting Factory ResetReset Button IVR Command
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