Grandstream Networks GXW40XX WAY Conferencing, Instructions for 3-way conference, Hunting Group

Page 14

2.Caller A then dials Caller C’s number followed by # (or wait for 4 seconds).

3.If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang up to complete transfer.

4.If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller B.

NOTE: When Attended Transfer fails and A hangs up, the GXW40XX will ring back user A to remind A that B is still on the call. A can pick up the phone to resume conversation with B.

3-WAY CONFERENCING

The GXW40XX supports Bellcore style 3-way Conference.

Instructions for 3-way conference:

Assuming that call party A and B are in conversation. A (GXW40XX) wants to bring C in a conference:

1.A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.

2.A dials C’s number then # (or wait for 4 seconds).

3.If C answers the call, then A presses FLASH to bring B, C in the conference.

4.If C does not answer the call, A can press FLASH back to talk to B.

5.If A presses FLASH during conference, C will be dropped out.

6.If A hangs up, the conference will be terminated for all three parties when configuration “Transfer on Conference Hangup” is set to “No”. If the configuration is set to “Yes”, A will transfer B to C so that B and C can continue the conversation.

HUNTING GROUP

This feature allows the user to setup a single SIP account on the gateway and have the ability to use all FXS ports to make/receive calls. Using this feature, all ports active in same Hunting Group will have the same phone number and incoming calls will be distributed in a round robin manner among the ports active in that Hunting Group. The number of hunting groups is limited by the number of ports each GXW model has - i.e. each port can be its own Hunting Group. The most practical and efficient way to use Hunting Groups is to assign 2 or 3 ports to separate Hunting Groups.

One additional and popular way to use the Hunting Group feature is called “multiplexed analog lines”. In this configuration, a legacy PBX system with 8 FXO trunks can be connected to 8 GXW 4008 ports configured as a Hunting Group. The GXW can be registered to a SIP server provider using only one phone number. If the SIP service provider allows multiple calls to the same number, the GXW will allow 8 concurrent calls to the same SIP number. All office members can be reached remotely using the same phone number in a round-robin fashion.

Example Configuration of a typical Hunting Group:

1.Configure the SIP account from your VoIP Service Provider on FXS port 1 under FXS Ports webpage.

2.Select Active under the Hunting Group drop box for FXS port 1.

3.For the remaining ports (say 2, 3 and 4) select 1 for Hunting Group. Ports 2, 3 and 4 are now active members of the hunting group associated with port 1.

This configuration will route all calls directed to FXS port 1 to ports 2, 3 and/or 4 in round robin fashion respectively if port 1 is busy or times out. You can configure the ring timeout on the Profile page.

Example configuration of a multiple Hunting Group:

Grandstream Networks, Inc.

GXW40XX User Manual

Page 14 of 38

 

Firmware 1.0.4.2

Last Updated: 06/2011

Image 14
Contents Grandstream Networks, Inc Table of Contents Diagram of GXW4004-8 and GXW4024 Back Panel Welcome Safety ComplianceWarranty Gateway GXW40XX OverviewConnect the GXW40XX Connect Your GXW40XX GatewayEquipment Packaging Display FXS port LEDs Status LAN WAN Reset Console LineFXS1 FXS24 LED Power LED Ready LED ConsoleLAN LED WAN LED Available OFFSoftware Features Overview EMC Hardware Specification GXW4004 GXW4008 GXW4024Main Menu Basic OperationsUnderstanding GXW Voice Prompts 71-78Five Success Tips when using the Voice Prompt Placing a Phone CallCall Waiting Or Voice Prompt with option 47, then 192*168*0*160Call Hold Call TransferHunting Group WAY ConferencingInstructions for 3-way conference INTER-PORT Calling Support Radius Protocol Pstn Pass THROUGH/LIFE LineSending and Receiving FAX Call Features From the LAN port For GXW4004/8 only Configuration GuideConfiguring GXW40XX VIA Voice Prompt From the WAN port For GXW4004/8 onlyDtmf Methods Important SettingsNAT Settings Web Port End User PasswordPreferred Vocoder Codec Telnet ServerMTZ+6MDT+5 DMZ IP FXS1 NATDND FXS2HTTP/HTTPS Password Config Server PathXML Config File Password Config File PrefixACS URL FXO Gateway Lifeline ModeFailover to FXO Gateway NTP serverAuthenticate ID Radius TimeoutConfiguration PasswordOffhook Auto-dial Hunting GroupPort# Map to FXO Port#Profile Active DNS ModeUnregister on Reboot Primary SIP ServerProxy Only SIP T1 Timeout Enable Ring-TransferDisable Bellcore Style Order Disable DtmfDisable Visual MWI Disable Call WaitingDisable Reminder Ring TimeoutUse # as Dial Key Early DialDial Plan Prefix Dial Plan Dial Plan RulesSDP VAD Configuration Through a Central Server Saving the Configuration ChangesRebooting from Remote Software Upgrade Instructions for local firmware upgradeConfiguration File Download Managing Firmware and Configuration File DownloadReset Button Restore Factory Default SettingFactory Reset IVR Command