Initio I/O HIGHWAY manual Troubleshooting

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Troubleshooting

In the following section you will find commonly asked questions and answers to problems encountered during the installation of your host adapter.

Question: Why isn’t the INI-9XXX banner “!!! Press <CRTL><I> for SmartSCSI Setup Utility

!!!” displayed when I power up the host system?

Answer: Verify that all cabling to the host adapter is installed correctly, refer to the hardware installation section of this manual.

Question: On boot-up the message “SCSI BIOS Installed” is displayed, but my system hangs.

Answer: Verify that the CMOS interrupt structure is set to INTA and the CMOS IRQ level matches the jumper settings on the motherboard. Refer to your PC user manual.

Question: On boot-up, not all the peripherals are scanned and recognized.

Answer: Verify that each of the SCSI devices on the bus has its own distinct SCSI ID number and all peripherals are receiving power. Refer to your peripheral manual for informa- tion regarding changing SCSI ID’s.

Verify the SCSI Termination is set correctly. Make sure the last peripheral on the SCSI bus has termination. See the peripheral manual for proper termination information.

After the above steps are executed, if you are still not recognizing all attached peripherals, configure the host adapter to operate in an Asynchronous Transfer mode by changing its setting under the SCSI Devices Setup section of the SmartSCSI Setup Utility. This feature is discussed thoroughly in the chapter entitled Host Adapter Setup.

Question: On boot-up I get a message “Missing Operating System”, displayed. The boot drive is greater than 1 gigabyte.

Answer: Verify the “DOS SPACE> 1 GB” is enabled in the INI-9XXX SmartSCSI Setup Utility.

Question: Under SCO UnixWare, the system displays a panic message or crashes during bootup:

Answer: Reboot the system and verify that the INI-9100A is using IRQ10. Please Refer to your system documentation to set the interrupt levels and your peripheral docu- mentation for help in setting SCSI ID’s.

In order to boot from the old UnixWare kernel, reboot the system and execute the following steps:

Begin an interactive boot session by pressing the <SPACEBAR> at the BOOTING UNIXWARE prompt.

At the system [boot]# prompt, type KERNEL=unix.org <ENTER>

Type go <ENTER>.

initio®

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Contents Initioi D119-03 May Third Edition Contents Troubleshooting Index Product Warranty Initio IntroductionHost Adapter INI-9100A Board Layout Technical IllustrationProduct Features Product Features/SpecificationsProduct Specifications Scsi bus termination Getting StartedHost Adapter and the Scsi Bus Scsi bus preparationOFF Ohighway possible termination settingsOhighway Hardware InstallationInstallation Basics Installation in Ten Easy StepsInserting the host adapter into a PCI slot Connecting the 50-pin internal flat ribbon cable Hardware Installation Low-level Format Hard Disk Drive PreparationInitio Main Menu Options Host Adapter SetupRunning the SmartSCSI Setup Utility Device SetupData can be Lost by Changing Settings Adapter SetupDisk Utilities Bios SetupInitio Installation MS-DOS/Windows 3.1x Driver InstallationOverview MS-DOS/Windows 3.1x Driver Installation Aspi CD-ROM Driver Command Line Options Aspi Manager Command Line OptionsAutoexec.bat Sample CONFIG.SYS and AUTOEXEC.BAT FilesAspi Disk Driver Command Line Options Aspi Partition & Format Utility Sample CONFIG.SYSNew Windows 95/95a Installation Microsoft Windows 95/95b OSR2 Driver InstallationControl Panel Microsoft Windows 95/95b OSR2 Driver Installation Updating the Initio Windows 95/95a Device Driver New Windows 95B OSR2 Installation Microsoft Windows 95/95b OSR2 Driver Installation Updating the Initio Windows 95B OSR2 Device Driver Initio New Windows NT Installation Microsoft Windows NT Driver InstallationMicrosoft Windows NT Driver Installation Control Panel Installing a new Windows NT system from a Bootable CD New IntraNetWare Installation Novell NetWare Driver InstallationPCI.XXXX.XXXX.XXXX.XXXX.XX Novell NetWare Driver InstallationUpgrading/Changing Driver on an Existing IntraNetWare Server Driver Config Options Device driver command line optionsNew OS/2 installation IBM OS/2 Driver InstallationAdding the Initio driver to an existing OS/2 system Device driver command line options Initio Updating interrupts and hardware settings SCO Unix Driver Installation10Overview Adding the Initio driver to an existing SCO Unix system Installing the Initio driver in a new SCO Unix systemEnter Changing to the INI-9XXX as the bootable host adapter Initio Installing the Initio driver in a new UnixWare system SCO UnixWare Driver InstallationAdding the Initio driver to an existing UnixWare system Removing the Initio driver from a UnixWare system Using Multiple Host AdaptersSCO UnixWare Driver Installation Troubleshooting MS-DOS, OS/2 & Windows NT DOS Space 1GBDrives with Multiple Operating Systems Initio Index Windows NT Workstation Setup OEMSETUP.INFSETUP.EXE SYSTEM.INI TXTSETUP.OEM Update DriverFCC Compliance Statement Product WarrantyEN 55 9100UW2 Declaration of Conformance Declaration of the Manufacturer/Importer