Dell R805 manual Troubleshooting System Memory, See Installing a RAC Card

Page 10

Configuration. Please wait...

detected and is being processed.

 

BIOS Update Attempt Failed!

Remote BIOS update attempt failed.

Retry the BIOS update. If problem persists, see Getting Help.

 

 

 

Caution! NVRAM_CLR jumper is installed

NVRAM_CLR jumper is installed. CMOS has

Remove NVRAM_CLR jumper. See Figure 6-1 for jumper

on system board.

been cleared.

location.

CPUs with different cache sizes

Microprocessors with different cache sizes are

Ensure that all microprocessors have the same cache size and

detected!

installed.

that they are properly installed. See Processors.

 

 

 

Decreasing available memory

Faulty or improperly installed memory modules.

See Troubleshooting System Memory.

 

 

 

Error: Incorrect memory configuration

The DIMM group for CPU n is incorrectly

See General Memory Module Installation Guidelines for memory

 

configured and caused the system to halt.

configuration information. If the problem persists, see

CPU n

 

Troubleshooting System Memory.

 

 

 

 

 

!!*** Error: Remote Access Controller

Remote Access Controller initialization failure

Ensure that the Remote Access Controller is properly installed.

initialization failure *** RAC virtual

 

See Installing a RAC Card.

USB devices may not be available...

 

 

 

 

 

Gate A20 failure

Faulty keyboard controller; faulty system

See Getting Help.

 

board.

 

General failure

The operating system is unable to carry out

This message is usually followed by specific information. Note

 

the command.

the information, and take the appropriate action to resolve the

 

 

problem.

 

 

 

HyperTransport error caused a system

A fatal system error occurred and caused the

Check the SEL for information that was logged during the

reset! Please check the system event

system to reboot.

error. See the applicable troubleshooting section in

log for details!

 

Troubleshooting Your System for any faulty components

 

 

specified in the SEL.

Invalid NVRAM configuration, Resource

System detected and corrected a resource

No action is required.

Re-allocated

conflict.

 

 

 

 

Invalid PCIe card found in the

The system halted because an invalid PCIe

Remove the PCIe expansion card and install either the internal

Internal_Storage slot!

expansion card is installed in the dedicated

SAS controller in the dedicated slot.

 

storage controller slot.

 

Keyboard Controller failure

Faulty keyboard controller; faulty system board

See Getting Help.

 

 

 

Manufacturing mode detected

System is in manufacturing mode.

Reboot to take the system out of manufacturing mode.

 

 

 

Memory address line failure at address,

Faulty or improperly installed memory modules.

See Troubleshooting System Memory.

read value expecting value

 

 

Memory double word logic failure at

 

 

address, read value expecting value

 

 

Memory odd/even logic failure at

 

 

address, read value expecting value

 

 

Memory write/read failure at address,

 

 

read value expecting value

 

 

 

 

 

Memory tests terminated by keystroke.

POST memory test terminated by pressing the

Information only.

 

spacebar.

 

 

 

 

No boot device available

Faulty or missing optical drive subsystem, hard

Use a bootable USB key, CD, or hard drive. If the problem

 

drive, or hard-drive subsystem, or no bootable

persists, see Troubleshooting an SD Card or Internal USB Key

 

USB key installed.

and Troubleshooting a Hard Drive. See Using the System Setup

 

 

Program for information on setting the order of boot devices.

 

 

 

No boot sector on hard drive

Incorrect configuration settings in System

Check the hard-drive configuration settings in the System

 

Setup program, or no operating system on

Setup program. See Using the System Setup Program. If

 

hard drive.

necessary, install the operating system on your hard drive.

 

 

See your operating system documentation.

 

 

 

No timer tick interrupt

Faulty system board.

See "Getting Help."

 

 

 

Optical drive not found

Cable is not properly seated, or drive missing.

See Troubleshooting an Optical Drive.

 

 

 

PCI BIOS failed to install

PCIe device BIOS (Option ROM) checksum

Reseat the expansion card(s). Ensure that all appropriate

 

failure detected during shadowing.

cables are securely connected to the expansion card(s). If the

 

 

problem persists, see Troubleshooting Expansion Cards.

 

Cables to expansion card(s) loose; faulty or

 

 

improperly installed expansion card(s).

 

 

 

 

PCIe Degraded Link Width Error:

Faulty system board or riser board.

See Getting Help.

Embedded device

 

 

Expected Link Width is n

 

 

Actual Link Width is n

 

 

 

 

 

PCIe Degraded Link Width Error:

The specified PCIe device is faulty or

For a SAS controller daughter card, reseat the card in the

Integrated device

improperly installed.

dedicated PCIe connector. See Installing a SAS Controller

 

 

Daughter Card. If the problem persists, see Getting Help.

Expected Link Width is n

 

 

Actual Link Width is n

 

 

 

 

 

PCIe Degraded Link Width Error: Slot n

Faulty or improperly installed PCIe card in the

Reseat the PCIe card in the specified slot number. See

 

specified slot.

Expansion Cards. If the problem persists, see Getting Help.

Expected Link Width is n

 

 

Actual Link Width is n

 

 

 

 

 

PCIe Training Error: Embedded device

Faulty system board or riser board.

See Getting Help.

 

 

 

 

 

 

Image 10
Contents Page Back to Contents Accessing System Features During StartupKeystrokes for Accessing System Features Other Information You May NeedFront-Panel Features and Indicators Indicator, Button, or Icon Description ConnectorHard-Drive Indicator Patterns for RAID Back-Panel Features and IndicatorsHard-Drive Indicator Codes Condition Drive-Status Indicator PatternConnecting External Devices Power Indicator CodesNIC Indicator Codes Redundant Power Supply IndicatorsLCD Status Messages NIC Indicator CodesIndicator Indicator Code LCD Status Messages Troubleshooting the Microprocessors See Troubleshooting System Cooling Problems Troubleshooting System Cooling Problems See Troubleshooting the MicroprocessorsSee Troubleshooting System Memory See Troubleshooting a Hard DriveInstall memory. See Installing Memory Modules Daughter CardRemoving LCD Status Messages Solving Problems Described by LCD Status MessagesSystem Messages System MessagesTroubleshooting Your System for any faulty components Troubleshooting System MemorySee Installing a RAC Card Troubleshooting a Hard Drive. See Using the System SetupCombination. See Installing a Processor USB Device, or Troubleshooting a Hard Drive forSee Troubleshooting a USB Device or Troubleshooting a Hard See Troubleshooting the System BatteryDiagnostics Messages Alert MessagesBack to Contents When to Use the System Diagnostics Using Server Administrator DiagnosticsSystem Diagnostics Features Running the System DiagnosticsSelecting Diagnostics Options Using the Custom Test OptionsSelecting Devices for Testing System Diagnostics Testing OptionsContacting Dell Contacting DellVisit support.dell.com Glossary Page Page System memory See RAM Back to Contents Installing System Components Inside the System Recommended ToolsFront Bezel Replacing the Front Bezel Opening and Closing the SystemRemoving the Front Bezel Opening the SystemHard Drives Closing the SystemRemoving a Drive Blank Installing a Drive BlankInstalling a Hot-Plug Hard Drive Removing a Hot-Plug Hard DriveReplacing a Hard-Drive Carrier Installing a Hard Drive Into a Drive CarrierRemoving a Hard Drive From a Hard-Drive Carrier Power Supplies Removing a Power SupplyInstalling the Power Supply Blank Replacing a Power SupplyRemoving the Power Supply Blank Internal SD CardSystem Fans Installing the SD CardRemoving a System Fan SAS Controller Daughter Card Installing a SAS Controller Daughter CardReplacing a Cooling Fan Removing a SAS Controller Daughter Card 11. SAS Controller Daughter Card CablingInternal USB Memory Key Connector RAID BatteryConfiguring the Boot Device Installing a RAID BatteryInstalling the Optional Internal USB Memory Key Expansion CardsInstalling an Expansion Card Expansion Card Installation GuidelinesRemoving an Expansion Card Cooling Shrouds Removing the Memory Module Cooling ShroudsInstalling the Memory Module Cooling Shrouds Installing the Processor Cooling ShroudRemoving the Processor Cooling Shroud Removing the Fan Brackets Fan BracketsReplacing the Fan Bracket Removing Expansion-Card Riser Expansion-Card RisersReplacing Expansion-Card Riser Removing the Riser 2 Board From the Expansion-Card Bracket 18. Removing and Replacing Expansion-Card RiserReplacing the Riser 2 Board on the Expansion-Card Bracket RAC CardRemoving the RAC Card Installing a RAC Card 20. Removing and Installing a RAC CardLOM Daughter Card Removing the LOM Daughter CardReplacing the LOM Daughter Card Installing the Optical DriveOptical Drive Removing the Optical Drive from the System22. Removing and Installing the Optical Drive Tray Removing the Optical Drive From the Optical Drive TrayMemory Configurations Installing an Optical Drive Into the Optical Drive TrayGeneral Memory Module Installation Guidelines System MemoryMemory Sparing Configurations Installing Memory ModulesMemory Sparing Support 25. Installing and Removing a Memory Module Removing Memory ModulesProcessors Integrated NIC TOERemoving a Processor Installing a Processor 26. Installing and Removing the Heat SinkSystem Battery Replacing the System BatterySideplane Board Removing the Sideplane BoardSAS/SATA Backplane Board Installing the Sideplane BoardRemoving the SAS/SATA Backplane Board Control Panel Assembly Installing the SAS/SATA Backplane BoardRemoving the Control Panel Assembly Installing the Control Panel AssemblySystem Board Removing the System BoardInstalling the System Board Replace the sideplane. See Installing the Sideplane BoardJumper Setting Description System Board JumpersSystem Board Connectors Connector DescriptionSAS/SATA Backplane Board Connectors Sideplane Board ConnectorsExpansion-Card Riser-Board Components and PCIe Buses Disabling a Forgotten PasswordOpen the system. See Opening and Closing the System Back to Contents Responding to Error Messages Entering the System Setup ProgramSystem Setup Options Using the System Setup ProgramMemory Information Screen System Setup Program OptionsUsing the System Password and Using the Setup Password Memory Information ScreenIntegrated Devices Screen CPU Information ScreenCPU Information Screen Integrated Devices Screen Options Serial Communication ScreenSystem Security Screen Serial Communication Screen OptionsDisabled System and Setup Password FeaturesEnabled Exit ScreenUsing the System Password Assigning a System PasswordUsing the Setup Password Deleting or Changing an Existing System PasswordBMC Setup Module Options Baseboard Management Controller ConfigurationEntering the BMC Setup Module See Disabling a Forgotten PasswordStart-Up Routine Safety First-For You and Your SystemTroubleshooting IRQ Assignment Conflicts Checking the EquipmentIRQ Assignment Defaults Troubleshooting External ConnectionsTroubleshooting the Video Subsystem IRQ Line AssignmentTroubleshooting the Keyboard Troubleshooting Basic I/O FunctionsTroubleshooting the Mouse Troubleshooting a Serial I/O Device Troubleshooting a USB DeviceTroubleshooting a Wet System Troubleshooting a NICClose the system. See Opening and Closing the System Troubleshooting a Damaged System Troubleshooting the System BatteryTroubleshooting Power Supplies Troubleshooting System Cooling ProblemsTroubleshooting System Memory Troubleshooting a FanTroubleshooting an SD Card or Internal USB Key Troubleshooting an Optical Drive Troubleshooting an External Tape DriveTroubleshooting a Hard Drive Remove the bezel. See Removing the Front BezelTroubleshooting a SAS Controller Daughter Card Troubleshooting Expansion Cards Troubleshooting the Microprocessors
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