Dell R805 manual Troubleshooting System Memory, Troubleshooting a Fan

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Troubleshooting a Fan

Problem

System-status indicator is amber.

Systems management software issues a fan-related error message.

Front panel LCD indicates a problem with the fan.

Action

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1.Run the appropriate diagnostic test. See Using Server Administrator Diagnostics.

2.Open the system. See Opening and Closing the System.

CAUTION: The cooling fans are hot-pluggable. To maintain proper cooling while the system is on, only replace one fan at a time.

3.Locate the faulty fan indicated by the LCD display or diagnostic software. For the identification number of each fan, see Figure 3-9.

4.Ensure that the faulty fan is fully seated in the fan bracket and attached to the power connector. See System Fans.

NOTE: Wait 30 seconds for the system to recognize the fan and determine whether it is working properly.

5.If the problem is not resolved, install a new fan. See System Fans.

If the replacement fan is working properly, close the system. See Opening and Closing the System.

If the replacement fan does not operate, see Getting Help.

Troubleshooting System Memory

Problem

Faulty memory module.

Faulty system board.

Front-panel status LCD indicates a problem with system memory.

Action

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1.If the system is operational, run the appropriate online diagnostic test. See Using Server Administrator Diagnostics.

If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program. If the problem is not resolved or if the system is not operational, continue to the next step.

2.Turn off the system and attached peripherals, unplug the system from the power source and press the power button, and then reconnect the system to power.

3.Turn on the system and attached peripherals and, as the system boots, note the messages on the screen.

If an error message appears indicating a fault with a specific memory module, go to step 12.

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Contents Page Back to Contents Accessing System Features During StartupKeystrokes for Accessing System Features Other Information You May NeedFront-Panel Features and Indicators Indicator, Button, or Icon Description ConnectorHard-Drive Indicator Patterns for RAID Back-Panel Features and IndicatorsHard-Drive Indicator Codes Condition Drive-Status Indicator PatternConnecting External Devices Power Indicator CodesNIC Indicator Codes Redundant Power Supply IndicatorsLCD Status Messages NIC Indicator CodesIndicator Indicator Code LCD Status MessagesTroubleshooting the Microprocessors See Troubleshooting System Cooling ProblemsTroubleshooting System Cooling Problems See Troubleshooting the MicroprocessorsSee Troubleshooting System Memory See Troubleshooting a Hard DriveInstall memory. See Installing Memory Modules Daughter CardRemoving LCD Status Messages Solving Problems Described by LCD Status MessagesSystem Messages System MessagesTroubleshooting Your System for any faulty components Troubleshooting System MemorySee Installing a RAC Card Troubleshooting a Hard Drive. See Using the System SetupCombination. See Installing a Processor USB Device, or Troubleshooting a Hard Drive forSee Troubleshooting a USB Device or Troubleshooting a Hard See Troubleshooting the System BatteryDiagnostics Messages Alert MessagesBack to Contents When to Use the System Diagnostics Using Server Administrator DiagnosticsSystem Diagnostics Features Running the System DiagnosticsSelecting Diagnostics Options Using the Custom Test OptionsSelecting Devices for Testing System Diagnostics Testing OptionsContacting Dell Contacting DellVisit support.dell.com Glossary Page Page System memory See RAM Back to Contents Installing System Components Recommended Tools Inside the SystemFront Bezel Replacing the Front Bezel Opening and Closing the SystemRemoving the Front Bezel Opening the SystemHard Drives Closing the SystemRemoving a Drive Blank Installing a Drive BlankInstalling a Hot-Plug Hard Drive Removing a Hot-Plug Hard DriveInstalling a Hard Drive Into a Drive Carrier Replacing a Hard-Drive CarrierRemoving a Hard Drive From a Hard-Drive Carrier Power Supplies Removing a Power SupplyInstalling the Power Supply Blank Replacing a Power SupplyRemoving the Power Supply Blank Internal SD CardInstalling the SD Card System FansRemoving a System Fan Installing a SAS Controller Daughter Card SAS Controller Daughter CardReplacing a Cooling Fan Removing a SAS Controller Daughter Card 11. SAS Controller Daughter Card CablingInternal USB Memory Key Connector RAID BatteryConfiguring the Boot Device Installing a RAID BatteryInstalling the Optional Internal USB Memory Key Expansion CardsExpansion Card Installation Guidelines Installing an Expansion CardRemoving an Expansion Card Cooling Shrouds Removing the Memory Module Cooling ShroudsInstalling the Processor Cooling Shroud Installing the Memory Module Cooling ShroudsRemoving the Processor Cooling Shroud Fan Brackets Removing the Fan BracketsReplacing the Fan Bracket Expansion-Card Risers Removing Expansion-Card RiserReplacing Expansion-Card Riser Removing the Riser 2 Board From the Expansion-Card Bracket 18. Removing and Replacing Expansion-Card RiserRAC Card Replacing the Riser 2 Board on the Expansion-Card BracketRemoving the RAC Card Installing a RAC Card 20. Removing and Installing a RAC CardLOM Daughter Card Removing the LOM Daughter CardReplacing the LOM Daughter Card Installing the Optical DriveOptical Drive Removing the Optical Drive from the System22. Removing and Installing the Optical Drive Tray Removing the Optical Drive From the Optical Drive TrayMemory Configurations Installing an Optical Drive Into the Optical Drive TrayGeneral Memory Module Installation Guidelines System MemoryInstalling Memory Modules Memory Sparing ConfigurationsMemory Sparing Support 25. Installing and Removing a Memory Module Removing Memory ModulesIntegrated NIC TOE ProcessorsRemoving a Processor Installing a Processor 26. Installing and Removing the Heat SinkSystem Battery Replacing the System BatterySideplane Board Removing the Sideplane BoardInstalling the Sideplane Board SAS/SATA Backplane BoardRemoving the SAS/SATA Backplane Board Control Panel Assembly Installing the SAS/SATA Backplane BoardRemoving the Control Panel Assembly Installing the Control Panel AssemblySystem Board Removing the System BoardInstalling the System Board Replace the sideplane. See Installing the Sideplane BoardJumper Setting Description System Board JumpersSystem Board Connectors Connector DescriptionSAS/SATA Backplane Board Connectors Sideplane Board ConnectorsDisabling a Forgotten Password Expansion-Card Riser-Board Components and PCIe BusesOpen the system. See Opening and Closing the System Back to Contents Responding to Error Messages Entering the System Setup ProgramSystem Setup Options Using the System Setup ProgramMemory Information Screen System Setup Program OptionsUsing the System Password and Using the Setup Password Memory Information ScreenCPU Information Screen Integrated Devices ScreenCPU Information Screen Integrated Devices Screen Options Serial Communication ScreenSystem Security Screen Serial Communication Screen OptionsDisabled System and Setup Password FeaturesEnabled Exit ScreenUsing the System Password Assigning a System PasswordUsing the Setup Password Deleting or Changing an Existing System PasswordBMC Setup Module Options Baseboard Management Controller ConfigurationEntering the BMC Setup Module See Disabling a Forgotten PasswordStart-Up Routine Safety First-For You and Your SystemTroubleshooting IRQ Assignment Conflicts Checking the EquipmentIRQ Assignment Defaults Troubleshooting External ConnectionsTroubleshooting the Video Subsystem IRQ Line AssignmentTroubleshooting Basic I/O Functions Troubleshooting the KeyboardTroubleshooting the Mouse Troubleshooting a Serial I/O Device Troubleshooting a USB Device Troubleshooting a NIC Troubleshooting a Wet System Close the system. See Opening and Closing the System Troubleshooting a Damaged System Troubleshooting the System BatteryTroubleshooting Power Supplies Troubleshooting System Cooling ProblemsTroubleshooting System Memory Troubleshooting a FanTroubleshooting an SD Card or Internal USB Key Troubleshooting an Optical Drive Troubleshooting an External Tape DriveTroubleshooting a Hard Drive Remove the bezel. See Removing the Front BezelTroubleshooting a SAS Controller Daughter Card Troubleshooting Expansion Cards Troubleshooting the Microprocessors
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