Dell PP04X Aruba, Australia Sydney, 0011, Website support.euro.dell.com, Austria Vienna, Bahamas

Page 35

 

la_enterprise@dell.com

 

Country Code: 54

Customer Care

toll-free: 0-800-444-0730

 

 

 

 

City Code: 11

Tech Support

toll-free: 0-800-444-0733

 

 

 

 

Tech Support Services

toll-free: 0-800-444-0724

 

 

 

 

Sales

0-810-444-3355

 

 

 

Aruba

General Support

toll-free: 800-1578

 

 

 

 

E-mail (Australia): au_tech_support@dell.com

 

 

E-mail Customer Care (Australia and New Zealand): apcustserv@dell.com

 

 

 

 

 

Home and Small Business

1-300-655-533

Australia (Sydney)

 

 

Government and Business

toll-free: 1-800-633-559

 

 

 

 

International Access Code:

Preferred Accounts Division (PAD)

toll-free: 1-800-060-889

0011

Customer Care (after sales)

toll-free 1-333-55(option 3)

 

 

 

 

Country Code: 61

Support (portables and desktops)

toll-free: 1-300-655-533

 

 

 

City Code: 2

Support (servers and workstations)

toll-free: 1-800-733-314

 

 

Corporate Sales

toll-free: 1-800-808-385

 

 

Transaction Sales

toll-free: 1-800-808-312

 

 

 

 

Fax

toll-free: 1-800-818-341

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

E-mail: tech_support_central_europe@dell.com

 

 

 

 

Austria (Vienna)

Home/Small Business Sales

0820 240 530 00

 

 

Home/Small Business Fax

0820 240 530 49

 

International Access Code: 900

 

 

Home/Small Business Customer Care

0820 240 530 14

 

 

 

Country Code: 43

Preferred Accounts/Corporate Customer Care

0820 240 530 16

City Code: 1

Support for XPS portable computers only

0820 240 530 81

 

 

Home/Small Business Support for all other Dell computers

0820 240 530 14

 

 

 

 

 

Preferred Accounts/Corporate Support

0660 8779

 

 

 

 

Switchboard

0820 240 530 00

 

 

 

Bahamas

General Support

toll-free: 1-866-278-6818

 

 

 

Barbados

General Support

1-800-534-3066

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

Belgium (Brussels)

E-mail for French-speaking Customers:

 

support.euro.dell.com/be/fr/emaildell/

 

 

 

 

International Access Code: 00

Support for XPS portable computers only

02 481 92 96

 

 

Support for all other Dell computers

02 481 92 88

 

Country Code: 32

 

 

Support Fax

02 481 92 95

 

 

 

 

City Code: 2

Customer Care

02 713 15 65

 

Corporate Sales

02 481 91 00

 

 

 

 

Fax

02 481 92 99

 

 

 

 

Switchboard

02 481 91 00

 

 

 

Bermuda

General Support

1-800-342-0671

 

 

 

Bolivia

General Support

toll-free: 800-10-0238

 

 

 

Brazil

Website: www.dell.com/br

 

 

 

 

International Access Code: 00

Customer Support, Support

0800 90 3355

 

 

 

Support Fax

51 481 5470

Country Code: 55

 

 

Customer Care Fax

51 481 5480

 

 

 

 

City Code: 51

Sales

0800 90 3390

 

 

 

British Virgin Islands

General Support

toll-free: 1-866-278-6820

 

 

 

Brunei

Customer Support (Penang, Malaysia)

604 633 4966

 

 

Customer Care (Penang, Malaysia)

604 633 4888

 

Country Code: 673

Transaction Sales (Penang, Malaysia)

604 633 4955

 

 

 

 

 

Online Order Status: www.dell.ca/ostatus

 

 

 

 

 

AutoTech (automated support)

toll-free: 1-800-247-9362

 

 

 

 

Customer Care (Home Sales/Small Business)

toll-free: 1-800-847-4096

 

 

 

 

Customer Care (med./large business, government)

toll-free: 1-800-326-9463

 

 

 

Canada (North York, Ontario)

Support (Home Sales/Small Business)

toll-free: 1-800-847-4096

International Access Code: 011

Support (med./large bus., government)

toll-free: 1-800-387-5757

 

 

Support (printers, projectors, televisions, handhelds, digital jukebox, and

1-877-335-5767

 

 

wireless)

 

 

 

 

 

 

Sales (Home Sales/Small Business)

toll-free: 1-800-387-5752

 

 

 

 

Sales (med./large bus., government)

toll-free: 1-800-387-5755

 

 

 

Image 35
Contents Abbreviations and Acronyms Dell Precision Mobile Workstation M65 Users GuideDevice status lights About Your ComputerFront View Keyboard status lights Left Side View Audio connectorsRight Side View Wireless switch positionsBack View Bottom View Serial connectorVideo connector Back to Contents Appendix Cleaning Your ComputerFCC Class B Macrovision Product NoticeFCC Notice U.S. Only Dell QuickSet Battery Meter Using a BatteryBattery Performance Checking the Battery ChargePower Management Modes Conserving Battery PowerClick Start Shut Down Stand by Configuring Power Management SettingsCharging the Battery Hibernate ModeStoring a Battery Replacing the BatteryCard Blanks Using CardsInstalling a PC Card or ExpressCard Card TypesExpressCard Removing a Card or BlankBack to Contents Setting Display Resolution and Refresh Rate Using the DisplayAdjusting Brightness Switching the Video ImageSwapping Primary and Secondary Displays Using the Ambient Light SensorClick Settings in the Display Properties window Page Support.dell.com Finding InformationWhat Are You Looking For? Find It Here Click Start Help and Support Premier.support.dell.comSelect Drivers & Downloads and click Go Back to Contents Glossary Docking device See APR Device driver See driverPage Page NIC See network adapter Page System tray See notification area Video resolution See resolutionBack to Contents Ftp.dell.com Online ServicesGetting Help Obtaining AssistanceSupport Service Problems With Your OrderAutoTech Service Automated Order-Status ServiceContacting Dell Diagnostics ChecklistBefore You Call Website support.euro.dell.com ArubaAustralia Sydney 0011China Xiamen Cayman IslandsChile Santiago Support website support.dell.com.cnGermany Langen Website support.euro.dell.com Home and Small BusinessFrance Paris Montpellier CorporateJapan Kawasaki Ireland CherrywoodJamaica Website support.jp.dell.comMontserrat MacaoWebsite support.ap.dell.com Malaysia Penang MexicoSt. Lucia Portugal Website support.euro.dell.comPuerto Rico St. Kitts and NevisTrinidad/Tobago Switzerland GenevaWebsite support.ap.dell.com Taiwan Website support.ap.dell.com ThailandVenezuela A. Austin, Texas BusinessVirgin Islands Key Combinations Using the KeyboardNumeric Keypad Mouse Properties window Touch PadMicrosoft Windows Logo Key Functions Customizing the Touch Pad and Track StickChanging the Track Stick Cap Volume Control Buttons Using MultimediaAdjusting the Volume Volume Control WindowClick Start Control Panel Display Adjusting the PictureNetwork Setup Wizard Using NetworksPhysically Connecting to a Network or Broadband Modem Wireless Local Area Network WlanWhat You Need to Establish a Wlan Connection Checking Your Wireless Network CardSetting Up a New Wlan Under Pick a Help topic, click Dell User and System Guides Connecting to a Wireless Local Area NetworkDetermining the Wireless Network Device Manager Checking Your Mobile Broadband Network Card Mobile Broadband or Wireless Wide Area Network WwanConnecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Network Card Dell Wi-Fi Catcher Network LocatorLocation Profile Settings General Mobility Settings Internet Connection FirewallBack to Contents Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended ToolsHard Drive Removing the Device Security Screw Media BayReturning a Hard Drive to Dell Hinge Cover Removing and Installing Media Bay DevicesMemory KeyboardPage Page Subscriber Identity Module SIM Card Wireless CardsWireless Local Area Network Wlan Cards Mobile Broadband Cards Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents Dell QuickSet Smart Cards Installing a Smart CardSecuring Your Computer Security Cable LockFeatures PasswordsUsing a Primary/System Password Using an Administrator PasswordTrusted Platform Module TPM Using a Hard Drive PasswordEnabling the TPM Feature If Your Computer Is Lost or Stolen Security Management SoftwareComputer Tracking Software Commonly Used Settings System Setup ProgramViewing the System Setup Screens System Setup ScreensLocate Fast IR under Onboard Devices Performing a One-Time BootChanging COM Ports Enabling the Infrared SensorPage Drivers Reinstalling SoftwareWhat Is a Driver? Reinstalling Drivers and UtilitiesResolving Software and Hardware Incompatibilities Using the Drivers and Utilities CDManually Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows XP System RestoreCreating a Restore Point Undoing the Last System RestoreBefore You Begin Using the Operating System CDEnabling System Restore Reinstalling Windows XPSpecifications Display CommunicationsGraphics AudioTrack Stick BatteryKeyboard Touch PadEnvironmental AC AdapterPhysical Travel Tips Traveling With Your ComputerIdentifying Your Computer Packing the ComputerBack to Contents When to Use the Dell Diagnostics TroubleshootingDell Technical Update Service Dell DiagnosticsOption Function Dell Diagnostics Main MenuClicking the Dell Support Icon Drive ProblemsAccessing the Dell Support Utility Dell Support UtilityIf you hear an unfamiliar scraping or grinding sound CD and DVD drive problemsHard drive problems Problems writing to a CD/DVD-RW driveClick Start My Computer Mail, Modem, and Internet ProblemsError Messages Run Check DiskPage Click Start Control Panel Add or Remove Programs Click Start Control Panel Printers and Other Hardware Ieee 1394 Device ProblemsKeyboard Problems Ensure that the Ieee 1394 device is recognized by WindowsComputer does not start up Lockups and Software ProblemsExternal Keyboard problems Unexpected charactersEnd the program Other software problemsProgram stops responding or crashes repeatedly Solid blue screen appearsMobile Broadband Network Memory ProblemsNetwork Problems GeneralPower Problems PC Card or ExpressCard ProblemsAC Power Loss While the Computer Is Docked Printer ProblemsEnsuring Sufficient Power for Your Computer Docking Power ConsiderationsNo sound from external speakers Scanner ProblemsSound and Speaker Problems No sound from integrated speakersClick Start Control Panel Printers and Other Hardware Mouse Touch Pad or Mouse ProblemsNo sound from headphones Check the touch pad settingsIf the display is blank Video and Display ProblemsAdjust the power properties Search for the keyword Adjust the Windows display settingsConnect an external monitor If only part of the display is readable
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PP04X specifications

The Dell PP04X, commonly known as the Dell Latitude E6420, is a versatile and robust laptop that is designed for business professionals and power users alike. It combines performance, durability, and a wide array of connectivity options, making it a popular choice in the corporate world.

One of the standout features of the PP04X is its solid build quality. The laptop is constructed with a premium aluminum chassis paired with a magnesium alloy frame, ensuring it can withstand the rigors of daily use. The spill-resistant keyboard provides an added layer of protection against accidental spills, making this device a reliable option for users on the go.

The Dell PP04X is powered by Intel's second-generation Core processors, providing excellent performance for multitasking and demanding applications. With options ranging from Core i3 to Core i7, users can select the level of power they need for their specific tasks. The laptop supports up to 8GB of DDR3 RAM, which contributes to its ability to handle multiple applications simultaneously without compromising speed.

In terms of storage, the Latitude E6420 offers various configurations, including traditional hard drives (HDD) and solid-state drives (SSD), allowing users to balance performance and storage capacity based on their requirements. The inclusion of SSD options results in faster boot times and quicker file access, greatly enhancing overall productivity.

The display of the Dell PP04X is another highlight. It features a 14-inch HD screen with anti-glare technology, making it suitable for use in various lighting conditions, whether in a brightly lit office or while traveling. The high-resolution screen ensures crisp visuals, ideal for presentations and detailed graphic work.

Connectivity options on the Latitude E6420 are plentiful, featuring multiple USB ports, an HDMI output, and an ExpressCard slot for expandability. Additionally, users can opt for built-in mobile broadband capabilities to stay connected on the move.

Dell also places a strong emphasis on security in the PP04X. The laptop includes features such as a fingerprint reader, smart card reader, and optional TPM (Trusted Platform Module) for enhanced security, ensuring that sensitive information remains protected.

Overall, the Dell PP04X Latitude E6420 is an excellent choice for business users who require a durable and powerful laptop. With its blend of performance, security features, and connectivity options, it is well-suited to meet the demands of a fast-paced work environment. Whether for office use or travel, the PP04X provides a reliable and efficient computing experience.