Dell PP04X Cayman Islands, Chile Santiago, Support website support.dell.com.cn, China Xiamen

Page 36

 

Spare Parts Sales & Extended Service Sales

1 866 440 3355

 

 

 

Cayman Islands

General Support

1-800-805-7541

Chile (Santiago)

 

 

 

Country Code: 56

Sales, Customer Support, and Support

toll-free: 1230-020-4823

City Code: 2

 

 

 

 

 

 

 

 

Support website: support.dell.com.cn

 

 

 

 

 

 

 

Support E-mail: cn_support@dell.com

 

 

 

 

 

 

 

Customer Care E-mail: customer_cn@dell.com

 

 

 

 

 

 

 

Support Fax

592 818

1350

 

 

 

 

Support (Dell™ Dimension™ and Inspiron)

toll-free: 800 858 2969

 

Support (OptiPlex™, Latitude™, and Dell Precision™)

toll-free: 800 858 0950

 

 

 

 

Support (servers and storage)

toll-free: 800 858 0960

 

 

 

 

 

toll-free: 800 858 2920

 

Support (projectors, PDAs, switches, routers, and so on)

 

 

 

 

 

 

Support (printers)

toll-free: 800 858 2311

China (Xiamen)

 

 

Customer Care

toll-free: 800 858 2060

 

 

 

 

Country Code: 86

Customer Care Fax

592 818

1308

 

 

 

 

Home and Small Business

toll-free: 800 858 2222

City Code: 592

 

 

 

Preferred Accounts Division

toll-free: 800 858 2557

 

 

 

 

 

Large Corporate Accounts GCP

toll-free: 800 858 2055

 

 

 

 

Large Corporate Accounts Key Accounts

toll-free: 800 858 2628

 

 

 

 

Large Corporate Accounts North

toll-free: 800 858 2999

 

Large Corporate Accounts North Government and Education

toll-free: 800 858 2955

 

 

 

 

Large Corporate Accounts East

toll-free: 800 858 2020

 

 

 

 

Large Corporate Accounts East Government and Education

toll-free: 800 858 2669

 

 

 

 

Large Corporate Accounts Queue Team

toll-free: 800 858 2572

 

 

 

 

Large Corporate Accounts South

toll-free: 800 858 2355

 

 

 

 

Large Corporate Accounts West

toll-free: 800 858 2811

 

 

 

 

Large Corporate Accounts Spare Parts

toll-free: 800 858 2621

 

 

 

Colombia

General Support

980-9-15-3978

Costa Rica

General Support

0800-012-0435

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

 

 

E-mail: czech_dell@dell.com

 

 

Czech Republic (Prague)

 

 

 

Support

22537

2727

 

 

 

 

 

International Access Code: 00

Customer Care

22537

2707

 

 

 

 

Country Code: 420

Fax

22537

2714

 

 

 

Tech Fax

22537

2728

 

 

 

 

 

 

Switchboard

22537

2711

 

Website: support.euro.dell.com

 

 

 

 

 

 

 

E-mail:support.euro.dell.com/dk/da/emaildell/

 

 

 

 

 

 

 

Support for XPS portable computers only

7010

0074

 

 

 

 

Denmark (Copenhagen)

Support for all other Dell computers

7023

0182

International Access Code: 00

Customer Care (Relational)

7023

0184

 

 

 

Home/Small Business Customer Care

3287

5505

 

Country Code: 45

 

 

 

Switchboard (Relational)

3287

1200

 

 

 

 

 

Switchboard Fax (Relational)

3287

1201

 

Switchboard (Home/Small Business)

3287

5000

 

 

 

 

 

Switchboard Fax (Home/Small Business)

3287

5001

 

 

 

Dominica

General Support

toll-free: 1-866-278-6821

 

 

 

Dominican Republic

General Support

1-800-148-0530

 

 

 

Ecuador

General Support

toll-free: 999-119

 

 

 

El Salvador

General Support

01-899-753-0777

 

 

 

 

Finland (Helsinki)

Website: support.euro.dell.com

 

 

 

 

 

E-mail:support.euro.dell.com/fi/fi/emaildell/

 

 

 

 

 

International Access Code: 990

Support

09 253 313 60

 

 

 

Country Code: 358

Customer Care

09 253 313 38

 

 

 

City Code: 9

Fax

09 253 313 99

 

 

 

Switchboard

09 253 313 00

 

 

 

 

 

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Contents Dell Precision Mobile Workstation M65 Users Guide Abbreviations and AcronymsAbout Your Computer Front ViewDevice status lights Keyboard status lights Audio connectors Left Side ViewWireless switch positions Right Side ViewBack View Serial connector Video connectorBottom View Back to Contents Cleaning Your Computer AppendixMacrovision Product Notice FCC Notice U.S. OnlyFCC Class B Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterConserving Battery Power Power Management ModesConfiguring Power Management Settings Charging the BatteryHibernate Mode Click Start Shut Down Stand byReplacing the Battery Storing a BatteryUsing Cards Installing a PC Card or ExpressCardCard Types Card BlanksRemoving a Card or Blank ExpressCardBack to Contents Using the Display Adjusting BrightnessSwitching the Video Image Setting Display Resolution and Refresh RateUsing the Ambient Light Sensor Click Settings in the Display Properties windowSwapping Primary and Secondary Displays Page Finding Information What Are You Looking For? Find It HereSupport.dell.com Premier.support.dell.com Select Drivers & Downloads and click GoClick Start Help and Support Back to Contents Glossary Device driver See driver Docking device See APRPage Page NIC See network adapter Page Video resolution See resolution System tray See notification areaBack to Contents Online Services Getting HelpObtaining Assistance Ftp.dell.com Problems With Your Order AutoTech Service Automated Order-Status Service Support ServiceDiagnostics Checklist Before You CallContacting Dell Aruba Australia Sydney0011 Website support.euro.dell.comCayman Islands Chile SantiagoSupport website support.dell.com.cn China XiamenWebsite support.euro.dell.com Home and Small Business France Paris MontpellierCorporate Germany LangenIreland Cherrywood JamaicaWebsite support.jp.dell.com Japan KawasakiMacao Website support.ap.dell.com Malaysia PenangMexico MontserratPortugal Website support.euro.dell.com Puerto RicoSt. Kitts and Nevis St. LuciaSwitzerland Geneva Website support.ap.dell.com TaiwanWebsite support.ap.dell.com Thailand Trinidad/TobagoA. Austin, Texas Business Virgin IslandsVenezuela Using the Keyboard Numeric KeypadKey Combinations Touch Pad Microsoft Windows Logo Key FunctionsCustomizing the Touch Pad and Track Stick Mouse Properties windowChanging the Track Stick Cap Using Multimedia Adjusting the VolumeVolume Control Window Volume Control ButtonsAdjusting the Picture Click Start Control Panel DisplayUsing Networks Physically Connecting to a Network or Broadband ModemWireless Local Area Network Wlan Network Setup WizardChecking Your Wireless Network Card Setting Up a New WlanWhat You Need to Establish a Wlan Connection Connecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerUnder Pick a Help topic, click Dell User and System Guides Mobile Broadband or Wireless Wide Area Network Wwan Connecting to a Mobile Broadband NetworkChecking Your Mobile Broadband Network Card Dell Wi-Fi Catcher Network Locator Location Profile Settings General Mobility SettingsInternet Connection Firewall Enabling/Disabling the Dell Mobile Broadband Network CardBack to Contents Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your ComputerHard Drive Media Bay Returning a Hard Drive to DellRemoving the Device Security Screw Removing and Installing Media Bay Devices Hinge CoverKeyboard MemoryPage Page Wireless Cards Wireless Local Area Network Wlan CardsSubscriber Identity Module SIM Card Mobile Broadband Cards Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents Dell QuickSet Installing a Smart Card Securing Your ComputerSecurity Cable Lock Smart CardsPasswords Using a Primary/System PasswordUsing an Administrator Password FeaturesUsing a Hard Drive Password Enabling the TPM FeatureTrusted Platform Module TPM Security Management Software Computer Tracking SoftwareIf Your Computer Is Lost or Stolen System Setup Program Viewing the System Setup ScreensSystem Setup Screens Commonly Used SettingsPerforming a One-Time Boot Changing COM PortsEnabling the Infrared Sensor Locate Fast IR under Onboard DevicesPage Reinstalling Software What Is a Driver?Reinstalling Drivers and Utilities DriversUsing the Drivers and Utilities CD Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Creating a Restore PointUndoing the Last System Restore Restoring Your Operating SystemUsing the Operating System CD Enabling System RestoreReinstalling Windows XP Before You BeginSpecifications Communications GraphicsAudio DisplayBattery KeyboardTouch Pad Track StickAC Adapter PhysicalEnvironmental Traveling With Your Computer Identifying Your ComputerPacking the Computer Travel TipsBack to Contents Troubleshooting Dell Technical Update ServiceDell Diagnostics When to Use the Dell DiagnosticsDell Diagnostics Main Menu Option FunctionDrive Problems Accessing the Dell Support UtilityDell Support Utility Clicking the Dell Support IconCD and DVD drive problems Hard drive problemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding soundMail, Modem, and Internet Problems Error MessagesRun Check Disk Click Start My ComputerPage Click Start Control Panel Add or Remove Programs Ieee 1394 Device Problems Keyboard ProblemsEnsure that the Ieee 1394 device is recognized by Windows Click Start Control Panel Printers and Other HardwareLockups and Software Problems External Keyboard problemsUnexpected characters Computer does not start upOther software problems Program stops responding or crashes repeatedlySolid blue screen appears End the programMemory Problems Network ProblemsGeneral Mobile Broadband NetworkPC Card or ExpressCard Problems Power ProblemsPrinter Problems Ensuring Sufficient Power for Your ComputerDocking Power Considerations AC Power Loss While the Computer Is DockedScanner Problems Sound and Speaker ProblemsNo sound from integrated speakers No sound from external speakersTouch Pad or Mouse Problems No sound from headphonesCheck the touch pad settings Click Start Control Panel Printers and Other Hardware MouseVideo and Display Problems Adjust the power properties Search for the keywordAdjust the Windows display settings If the display is blankIf only part of the display is readable Connect an external monitor
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