Dell PP04X specifications Mail, Modem, and Internet Problems, Error Messages, Run Check Disk

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Run Check Disk —

1.Click Start® My Computer.

2.Right-click Local Disk C:.

3.Click Properties® Tools® Check Now.

4.Click Scan for and attempt recovery of bad sectors® Start.

E-Mail, Modem, and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: Connect the modem to an analog telephone connector only. The modem does not operate while it is connected to a digital telephone network.

Check the Microsoft Outlook® Express Security Settings — If you cannot open your e-mail attachments:

1.In Outlook Express, click Tools® Options® Security.

2.Click Do not allow attachments to remove the checkmark.

Check the telephone line connection —

Check the telephone connector —

Connect the modem directly to the telephone wall connector —

Use a different telephone line —

Verify that the telephone line is connected to the connector on the modem. (The connector has either a green label or a connector-shaped icon next to it.)

Ensure that you insert the telephone line connector into the modem until it clicks.

Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.

If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, bypass the devices and connect the modem directly to the telephone wall connector. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.

Run the Modem Helper diagnostics — Click the Start button, point to All Programs and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on all computers.)

Verify that the modem is communicating with Windows —

1.Click Start® Control Panel® Printers and Other Hardware® Phone and Modem Options® Modems.

2.Click the COM port for your modem® Properties® Diagnostics® Query Modem to verify that the modem is communicating with Windows.

If all commands receive responses, the modem is operating properly.

Ensure that you are connected to the Internet — Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

Scan the computer for spyware — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

Error Messages

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Contents Dell Precision Mobile Workstation M65 Users Guide Abbreviations and AcronymsFront View About Your ComputerDevice status lights Keyboard status lights Audio connectors Left Side ViewWireless switch positions Right Side ViewBack View Video connector Serial connectorBottom View Back to Contents Cleaning Your Computer AppendixFCC Notice U.S. Only Macrovision Product NoticeFCC Class B Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterConserving Battery Power Power Management ModesConfiguring Power Management Settings Charging the BatteryHibernate Mode Click Start Shut Down Stand byReplacing the Battery Storing a BatteryUsing Cards Installing a PC Card or ExpressCardCard Types Card BlanksRemoving a Card or Blank ExpressCardBack to Contents Using the Display Adjusting BrightnessSwitching the Video Image Setting Display Resolution and Refresh RateClick Settings in the Display Properties window Using the Ambient Light SensorSwapping Primary and Secondary Displays Page What Are You Looking For? Find It Here Finding InformationSupport.dell.com Select Drivers & Downloads and click Go Premier.support.dell.comClick Start Help and Support Back to Contents Glossary Device driver See driver Docking device See APRPage Page NIC See network adapter Page Video resolution See resolution System tray See notification areaBack to Contents Online Services Getting HelpObtaining Assistance Ftp.dell.comProblems With Your Order AutoTech ServiceAutomated Order-Status Service Support ServiceBefore You Call Diagnostics ChecklistContacting Dell Aruba Australia Sydney0011 Website support.euro.dell.comCayman Islands Chile SantiagoSupport website support.dell.com.cn China XiamenWebsite support.euro.dell.com Home and Small Business France Paris MontpellierCorporate Germany LangenIreland Cherrywood JamaicaWebsite support.jp.dell.com Japan KawasakiMacao Website support.ap.dell.com Malaysia PenangMexico MontserratPortugal Website support.euro.dell.com Puerto RicoSt. Kitts and Nevis St. LuciaSwitzerland Geneva Website support.ap.dell.com TaiwanWebsite support.ap.dell.com Thailand Trinidad/TobagoVirgin Islands A. Austin, Texas BusinessVenezuela Numeric Keypad Using the KeyboardKey Combinations Touch Pad Microsoft Windows Logo Key FunctionsCustomizing the Touch Pad and Track Stick Mouse Properties windowChanging the Track Stick Cap Using Multimedia Adjusting the VolumeVolume Control Window Volume Control ButtonsAdjusting the Picture Click Start Control Panel DisplayUsing Networks Physically Connecting to a Network or Broadband ModemWireless Local Area Network Wlan Network Setup WizardSetting Up a New Wlan Checking Your Wireless Network CardWhat You Need to Establish a Wlan Connection Determining the Wireless Network Device Manager Connecting to a Wireless Local Area NetworkUnder Pick a Help topic, click Dell User and System Guides Connecting to a Mobile Broadband Network Mobile Broadband or Wireless Wide Area Network WwanChecking Your Mobile Broadband Network Card Dell Wi-Fi Catcher Network Locator Location Profile Settings General Mobility SettingsInternet Connection Firewall Enabling/Disabling the Dell Mobile Broadband Network CardBack to Contents Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your ComputerHard Drive Returning a Hard Drive to Dell Media BayRemoving the Device Security Screw Removing and Installing Media Bay Devices Hinge CoverKeyboard MemoryPage Page Wireless Local Area Network Wlan Cards Wireless CardsSubscriber Identity Module SIM Card Mobile Broadband Cards Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents Dell QuickSet Installing a Smart Card Securing Your ComputerSecurity Cable Lock Smart CardsPasswords Using a Primary/System PasswordUsing an Administrator Password FeaturesEnabling the TPM Feature Using a Hard Drive PasswordTrusted Platform Module TPM Computer Tracking Software Security Management SoftwareIf Your Computer Is Lost or Stolen System Setup Program Viewing the System Setup ScreensSystem Setup Screens Commonly Used SettingsPerforming a One-Time Boot Changing COM PortsEnabling the Infrared Sensor Locate Fast IR under Onboard DevicesPage Reinstalling Software What Is a Driver?Reinstalling Drivers and Utilities DriversManually Reinstalling Drivers Using the Drivers and Utilities CDResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Creating a Restore PointUndoing the Last System Restore Restoring Your Operating SystemUsing the Operating System CD Enabling System RestoreReinstalling Windows XP Before You BeginSpecifications Communications GraphicsAudio DisplayBattery KeyboardTouch Pad Track StickPhysical AC AdapterEnvironmental Traveling With Your Computer Identifying Your ComputerPacking the Computer Travel TipsBack to Contents Troubleshooting Dell Technical Update ServiceDell Diagnostics When to Use the Dell DiagnosticsDell Diagnostics Main Menu Option FunctionDrive Problems Accessing the Dell Support UtilityDell Support Utility Clicking the Dell Support IconCD and DVD drive problems Hard drive problemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding soundMail, Modem, and Internet Problems Error MessagesRun Check Disk Click Start My ComputerPage Click Start Control Panel Add or Remove Programs Ieee 1394 Device Problems Keyboard ProblemsEnsure that the Ieee 1394 device is recognized by Windows Click Start Control Panel Printers and Other HardwareLockups and Software Problems External Keyboard problemsUnexpected characters Computer does not start upOther software problems Program stops responding or crashes repeatedlySolid blue screen appears End the programMemory Problems Network ProblemsGeneral Mobile Broadband NetworkPC Card or ExpressCard Problems Power ProblemsPrinter Problems Ensuring Sufficient Power for Your ComputerDocking Power Considerations AC Power Loss While the Computer Is DockedScanner Problems Sound and Speaker ProblemsNo sound from integrated speakers No sound from external speakersTouch Pad or Mouse Problems No sound from headphonesCheck the touch pad settings Click Start Control Panel Printers and Other Hardware MouseVideo and Display Problems Adjust the power properties Search for the keywordAdjust the Windows display settings If the display is blankIf only part of the display is readable Connect an external monitor
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PP04X specifications

The Dell PP04X, commonly known as the Dell Latitude E6420, is a versatile and robust laptop that is designed for business professionals and power users alike. It combines performance, durability, and a wide array of connectivity options, making it a popular choice in the corporate world.

One of the standout features of the PP04X is its solid build quality. The laptop is constructed with a premium aluminum chassis paired with a magnesium alloy frame, ensuring it can withstand the rigors of daily use. The spill-resistant keyboard provides an added layer of protection against accidental spills, making this device a reliable option for users on the go.

The Dell PP04X is powered by Intel's second-generation Core processors, providing excellent performance for multitasking and demanding applications. With options ranging from Core i3 to Core i7, users can select the level of power they need for their specific tasks. The laptop supports up to 8GB of DDR3 RAM, which contributes to its ability to handle multiple applications simultaneously without compromising speed.

In terms of storage, the Latitude E6420 offers various configurations, including traditional hard drives (HDD) and solid-state drives (SSD), allowing users to balance performance and storage capacity based on their requirements. The inclusion of SSD options results in faster boot times and quicker file access, greatly enhancing overall productivity.

The display of the Dell PP04X is another highlight. It features a 14-inch HD screen with anti-glare technology, making it suitable for use in various lighting conditions, whether in a brightly lit office or while traveling. The high-resolution screen ensures crisp visuals, ideal for presentations and detailed graphic work.

Connectivity options on the Latitude E6420 are plentiful, featuring multiple USB ports, an HDMI output, and an ExpressCard slot for expandability. Additionally, users can opt for built-in mobile broadband capabilities to stay connected on the move.

Dell also places a strong emphasis on security in the PP04X. The laptop includes features such as a fingerprint reader, smart card reader, and optional TPM (Trusted Platform Module) for enhanced security, ensuring that sensitive information remains protected.

Overall, the Dell PP04X Latitude E6420 is an excellent choice for business users who require a durable and powerful laptop. With its blend of performance, security features, and connectivity options, it is well-suited to meet the demands of a fast-paced work environment. Whether for office use or travel, the PP04X provides a reliable and efficient computing experience.