Dell PP04X specifications Memory Problems, Network Problems, General, Mobile Broadband Network

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program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

Run the Dell Diagnostics — See Dell Diagnostics. If all tests run successfully, the error condition is related to a software problem.

Memory Problems

Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

If you receive an insufficient memory message —

•Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

•See the software documentation for minimum memory requirements. If necessary, install additional memory (see Memory).

•Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see Memory).

•Run the Dell Diagnostics (see Dell Diagnostics).

If you experience other memory problems —

•Reseat the memory modules (see Memory) to ensure that your computer is successfully communicating with the memory.

•Ensure that you are following the memory installation guidelines (see Memory).

•Run the Dell Diagnostics (see Dell Diagnostics).

Network Problems

Fill out the Diagnostics Checklist as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

General

Check the network cable connector — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network connector.

Check the network lights on the network connector — No light indicates that no network communication exists. Replace the network cable.

Restart the computer and log on to the network again.

Check your network settings — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning.

Mobile Broadband Network

NOTE: The Dell Mobile Broadband Card Utility user's guide is located under Help and Support. You can also download the user's guide from support.dell.com.

NOTE: The icon appears in the notification area if the computer has a Dell Mobile Broadband card installed. Double-click the icon to launch the utility.

Cannot connect — The Dell Mobile Broadband Card must be activated on the network in order to connect. Position the mouse over the icon in the notification area to read the status of the connection. If the status indicates the mobile broadband card is not activated, see Activate your Mobile Broadband card for more information. If problems persist, contact your Mobile Broadband service carrier for details on your plan.

Check your Mobile Broadband network service — Contact your Mobile Broadband service carrier to verify coverage plan and supported services.

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Contents Dell Precision Mobile Workstation M65 Users Guide Abbreviations and AcronymsFront View About Your ComputerDevice status lights Keyboard status lights Audio connectors Left Side ViewWireless switch positions Right Side ViewBack View Video connector Serial connectorBottom View Back to Contents Cleaning Your Computer AppendixFCC Notice U.S. Only Macrovision Product NoticeFCC Class B Checking the Battery Charge Using a BatteryBattery Performance Dell QuickSet Battery MeterConserving Battery Power Power Management ModesHibernate Mode Configuring Power Management SettingsCharging the Battery Click Start Shut Down Stand byReplacing the Battery Storing a BatteryCard Types Using CardsInstalling a PC Card or ExpressCard Card BlanksRemoving a Card or Blank ExpressCardBack to Contents Switching the Video Image Using the DisplayAdjusting Brightness Setting Display Resolution and Refresh RateClick Settings in the Display Properties window Using the Ambient Light SensorSwapping Primary and Secondary Displays Page What Are You Looking For? Find It Here Finding InformationSupport.dell.com Select Drivers & Downloads and click Go Premier.support.dell.comClick Start Help and Support Back to Contents Glossary Device driver See driver Docking device See APRPage Page NIC See network adapter Page Video resolution See resolution System tray See notification areaBack to Contents Obtaining Assistance Online ServicesGetting Help Ftp.dell.comAutomated Order-Status Service Problems With Your OrderAutoTech Service Support ServiceBefore You Call Diagnostics ChecklistContacting Dell 0011 ArubaAustralia Sydney Website support.euro.dell.comSupport website support.dell.com.cn Cayman IslandsChile Santiago China XiamenCorporate Website support.euro.dell.com Home and Small BusinessFrance Paris Montpellier Germany LangenWebsite support.jp.dell.com Ireland CherrywoodJamaica Japan KawasakiMexico MacaoWebsite support.ap.dell.com Malaysia Penang MontserratSt. Kitts and Nevis Portugal Website support.euro.dell.comPuerto Rico St. LuciaWebsite support.ap.dell.com Thailand Switzerland GenevaWebsite support.ap.dell.com Taiwan Trinidad/TobagoVirgin Islands A. Austin, Texas BusinessVenezuela Numeric Keypad Using the KeyboardKey Combinations Customizing the Touch Pad and Track Stick Touch PadMicrosoft Windows Logo Key Functions Mouse Properties windowChanging the Track Stick Cap Volume Control Window Using MultimediaAdjusting the Volume Volume Control ButtonsAdjusting the Picture Click Start Control Panel DisplayWireless Local Area Network Wlan Using NetworksPhysically Connecting to a Network or Broadband Modem Network Setup WizardSetting Up a New Wlan Checking Your Wireless Network CardWhat You Need to Establish a Wlan Connection Determining the Wireless Network Device Manager Connecting to a Wireless Local Area NetworkUnder Pick a Help topic, click Dell User and System Guides Connecting to a Mobile Broadband Network Mobile Broadband or Wireless Wide Area Network WwanChecking Your Mobile Broadband Network Card Internet Connection Firewall Dell Wi-Fi Catcher Network LocatorLocation Profile Settings General Mobility Settings Enabling/Disabling the Dell Mobile Broadband Network CardBack to Contents Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your ComputerHard Drive Returning a Hard Drive to Dell Media BayRemoving the Device Security Screw Removing and Installing Media Bay Devices Hinge CoverKeyboard MemoryPage Page Wireless Local Area Network Wlan Cards Wireless CardsSubscriber Identity Module SIM Card Mobile Broadband Cards Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents Dell QuickSet Security Cable Lock Installing a Smart CardSecuring Your Computer Smart CardsUsing an Administrator Password PasswordsUsing a Primary/System Password FeaturesEnabling the TPM Feature Using a Hard Drive PasswordTrusted Platform Module TPM Computer Tracking Software Security Management SoftwareIf Your Computer Is Lost or Stolen System Setup Screens System Setup ProgramViewing the System Setup Screens Commonly Used SettingsEnabling the Infrared Sensor Performing a One-Time BootChanging COM Ports Locate Fast IR under Onboard DevicesPage Reinstalling Drivers and Utilities Reinstalling SoftwareWhat Is a Driver? DriversManually Reinstalling Drivers Using the Drivers and Utilities CDResolving Software and Hardware Incompatibilities Undoing the Last System Restore Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring Your Operating SystemReinstalling Windows XP Using the Operating System CDEnabling System Restore Before You BeginSpecifications Audio CommunicationsGraphics DisplayTouch Pad BatteryKeyboard Track StickPhysical AC AdapterEnvironmental Packing the Computer Traveling With Your ComputerIdentifying Your Computer Travel TipsBack to Contents Dell Diagnostics TroubleshootingDell Technical Update Service When to Use the Dell DiagnosticsDell Diagnostics Main Menu Option FunctionDell Support Utility Drive ProblemsAccessing the Dell Support Utility Clicking the Dell Support IconProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems If you hear an unfamiliar scraping or grinding soundRun Check Disk Mail, Modem, and Internet ProblemsError Messages Click Start My ComputerPage Click Start Control Panel Add or Remove Programs Ensure that the Ieee 1394 device is recognized by Windows Ieee 1394 Device ProblemsKeyboard Problems Click Start Control Panel Printers and Other HardwareUnexpected characters Lockups and Software ProblemsExternal Keyboard problems Computer does not start upSolid blue screen appears Other software problemsProgram stops responding or crashes repeatedly End the programGeneral Memory ProblemsNetwork Problems Mobile Broadband NetworkPC Card or ExpressCard Problems Power ProblemsDocking Power Considerations Printer ProblemsEnsuring Sufficient Power for Your Computer AC Power Loss While the Computer Is DockedNo sound from integrated speakers Scanner ProblemsSound and Speaker Problems No sound from external speakersCheck the touch pad settings Touch Pad or Mouse ProblemsNo sound from headphones Click Start Control Panel Printers and Other Hardware MouseAdjust the Windows display settings Video and Display ProblemsAdjust the power properties Search for the keyword If the display is blankIf only part of the display is readable Connect an external monitor
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PP04X specifications

The Dell PP04X, commonly known as the Dell Latitude E6420, is a versatile and robust laptop that is designed for business professionals and power users alike. It combines performance, durability, and a wide array of connectivity options, making it a popular choice in the corporate world.

One of the standout features of the PP04X is its solid build quality. The laptop is constructed with a premium aluminum chassis paired with a magnesium alloy frame, ensuring it can withstand the rigors of daily use. The spill-resistant keyboard provides an added layer of protection against accidental spills, making this device a reliable option for users on the go.

The Dell PP04X is powered by Intel's second-generation Core processors, providing excellent performance for multitasking and demanding applications. With options ranging from Core i3 to Core i7, users can select the level of power they need for their specific tasks. The laptop supports up to 8GB of DDR3 RAM, which contributes to its ability to handle multiple applications simultaneously without compromising speed.

In terms of storage, the Latitude E6420 offers various configurations, including traditional hard drives (HDD) and solid-state drives (SSD), allowing users to balance performance and storage capacity based on their requirements. The inclusion of SSD options results in faster boot times and quicker file access, greatly enhancing overall productivity.

The display of the Dell PP04X is another highlight. It features a 14-inch HD screen with anti-glare technology, making it suitable for use in various lighting conditions, whether in a brightly lit office or while traveling. The high-resolution screen ensures crisp visuals, ideal for presentations and detailed graphic work.

Connectivity options on the Latitude E6420 are plentiful, featuring multiple USB ports, an HDMI output, and an ExpressCard slot for expandability. Additionally, users can opt for built-in mobile broadband capabilities to stay connected on the move.

Dell also places a strong emphasis on security in the PP04X. The laptop includes features such as a fingerprint reader, smart card reader, and optional TPM (Trusted Platform Module) for enhanced security, ensuring that sensitive information remains protected.

Overall, the Dell PP04X Latitude E6420 is an excellent choice for business users who require a durable and powerful laptop. With its blend of performance, security features, and connectivity options, it is well-suited to meet the demands of a fast-paced work environment. Whether for office use or travel, the PP04X provides a reliable and efficient computing experience.
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