Dell PP04X specifications Printer Problems, Ensuring Sufficient Power for Your Computer

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If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see Contacting Dell).

Check the battery temperature — If the battery temperature is below 0° C (32° F), the computer will not start up.

Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Check the AC adapter — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

Connect the computer directly to an electrical outlet — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

Eliminate possible interference — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.

Adjust the power properties — See Configuring Power Management Settings.

Reseat the memory modules — If the computer power light turns on but the display remains blank, reinstall the memory modules (see Memory).

Ensuring Sufficient Power for Your Computer

Your computer is designed to use a 65-W or 90-W AC adapter. However, for optimum system performance, you should always use a 90-W adapter.

Using less-powerful AC adapters, including the 65-W AC adapter, will cause you to receive a WARNING message.

Docking Power Considerations

Due to the extra power consumption when a computer is docked to the Dell D/Dock, normal computer operation is not possible on battery power alone. Ensure that the AC adapter is connected to your computer when the computer is docked to the Dell D/Dock.

Docking While the Computer Is Running

If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer.

AC Power Loss While the Computer Is Docked

If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode.

Printer Problems

Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.

Ensure that the printer is turned on

Check the printer cable connections —

•See the printer documentation for cable connection information.

•Ensure that the printer cables are securely connected to the printer and the computer.

Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

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Contents Dell Precision Mobile Workstation M65 Users Guide Abbreviations and AcronymsAbout Your Computer Front ViewDevice status lights Keyboard status lights Audio connectors Left Side ViewWireless switch positions Right Side ViewBack View Serial connector Video connectorBottom View Back to Contents Cleaning Your Computer AppendixMacrovision Product Notice FCC Notice U.S. OnlyFCC Class B Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterConserving Battery Power Power Management ModesConfiguring Power Management Settings Charging the BatteryHibernate Mode Click Start Shut Down Stand byReplacing the Battery Storing a BatteryUsing Cards Installing a PC Card or ExpressCardCard Types Card BlanksRemoving a Card or Blank ExpressCardBack to Contents Using the Display Adjusting BrightnessSwitching the Video Image Setting Display Resolution and Refresh RateUsing the Ambient Light Sensor Click Settings in the Display Properties windowSwapping Primary and Secondary Displays Page Finding Information What Are You Looking For? Find It HereSupport.dell.com Premier.support.dell.com Select Drivers & Downloads and click GoClick Start Help and Support Back to Contents Glossary Device driver See driver Docking device See APRPage Page NIC See network adapter Page Video resolution See resolution System tray See notification areaBack to Contents Online Services Getting HelpObtaining Assistance Ftp.dell.comProblems With Your Order AutoTech ServiceAutomated Order-Status Service Support ServiceDiagnostics Checklist Before You CallContacting Dell Aruba Australia Sydney0011 Website support.euro.dell.comCayman Islands Chile SantiagoSupport website support.dell.com.cn China XiamenWebsite support.euro.dell.com Home and Small Business France Paris MontpellierCorporate Germany LangenIreland Cherrywood JamaicaWebsite support.jp.dell.com Japan KawasakiMacao Website support.ap.dell.com Malaysia PenangMexico MontserratPortugal Website support.euro.dell.com Puerto RicoSt. Kitts and Nevis St. LuciaSwitzerland Geneva Website support.ap.dell.com TaiwanWebsite support.ap.dell.com Thailand Trinidad/TobagoA. Austin, Texas Business Virgin IslandsVenezuela Using the Keyboard Numeric KeypadKey Combinations Touch Pad Microsoft Windows Logo Key FunctionsCustomizing the Touch Pad and Track Stick Mouse Properties windowChanging the Track Stick Cap Using Multimedia Adjusting the VolumeVolume Control Window Volume Control ButtonsAdjusting the Picture Click Start Control Panel DisplayUsing Networks Physically Connecting to a Network or Broadband ModemWireless Local Area Network Wlan Network Setup WizardChecking Your Wireless Network Card Setting Up a New WlanWhat You Need to Establish a Wlan Connection Connecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerUnder Pick a Help topic, click Dell User and System Guides Mobile Broadband or Wireless Wide Area Network Wwan Connecting to a Mobile Broadband NetworkChecking Your Mobile Broadband Network Card Dell Wi-Fi Catcher Network Locator Location Profile Settings General Mobility SettingsInternet Connection Firewall Enabling/Disabling the Dell Mobile Broadband Network CardBack to Contents Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your ComputerHard Drive Media Bay Returning a Hard Drive to DellRemoving the Device Security Screw Removing and Installing Media Bay Devices Hinge CoverKeyboard MemoryPage Page Wireless Cards Wireless Local Area Network Wlan CardsSubscriber Identity Module SIM Card Mobile Broadband Cards Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents Dell QuickSet Installing a Smart Card Securing Your ComputerSecurity Cable Lock Smart CardsPasswords Using a Primary/System PasswordUsing an Administrator Password FeaturesUsing a Hard Drive Password Enabling the TPM FeatureTrusted Platform Module TPM Security Management Software Computer Tracking SoftwareIf Your Computer Is Lost or Stolen System Setup Program Viewing the System Setup ScreensSystem Setup Screens Commonly Used SettingsPerforming a One-Time Boot Changing COM PortsEnabling the Infrared Sensor Locate Fast IR under Onboard DevicesPage Reinstalling Software What Is a Driver?Reinstalling Drivers and Utilities DriversUsing the Drivers and Utilities CD Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Creating a Restore PointUndoing the Last System Restore Restoring Your Operating SystemUsing the Operating System CD Enabling System RestoreReinstalling Windows XP Before You BeginSpecifications Communications GraphicsAudio DisplayBattery KeyboardTouch Pad Track StickAC Adapter PhysicalEnvironmental Traveling With Your Computer Identifying Your ComputerPacking the Computer Travel TipsBack to Contents Troubleshooting Dell Technical Update ServiceDell Diagnostics When to Use the Dell DiagnosticsDell Diagnostics Main Menu Option FunctionDrive Problems Accessing the Dell Support UtilityDell Support Utility Clicking the Dell Support IconCD and DVD drive problems Hard drive problemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding soundMail, Modem, and Internet Problems Error MessagesRun Check Disk Click Start My ComputerPage Click Start Control Panel Add or Remove Programs Ieee 1394 Device Problems Keyboard ProblemsEnsure that the Ieee 1394 device is recognized by Windows Click Start Control Panel Printers and Other HardwareLockups and Software Problems External Keyboard problemsUnexpected characters Computer does not start up Other software problems Program stops responding or crashes repeatedly Solid blue screen appears End the programMemory Problems Network ProblemsGeneral Mobile Broadband NetworkPC Card or ExpressCard Problems Power ProblemsPrinter Problems Ensuring Sufficient Power for Your ComputerDocking Power Considerations AC Power Loss While the Computer Is DockedScanner Problems Sound and Speaker ProblemsNo sound from integrated speakers No sound from external speakersTouch Pad or Mouse Problems No sound from headphonesCheck the touch pad settings Click Start Control Panel Printers and Other Hardware MouseVideo and Display Problems Adjust the power properties Search for the keywordAdjust the Windows display settings If the display is blankIf only part of the display is readable Connect an external monitor
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