Dell PP04X specifications PC Card or ExpressCard Problems, Power Problems

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Check the status in the Dell Mobile Broadband Card Utility — Click the icon in the taskbar to launch the utility. Check the status in the main window:

No card detected – Restart the computer and launch the utility again.

Wireless Disabled – Ensure that the Dell Wi-Fi Catcher™ switch is in the "on" position. Additionally, right-click the icon and ensure that the switch is enabled.

Searching – The Dell Mobile Broadband Card Utility has not yet located a Mobile Broadband network. If the searching state persists, ensure that the signal strength is adequate.

No service – The Dell Mobile Broadband Card Utility did not locate a Mobile Broadband network. Ensure that the signal strength is adequate. Restart the Dell wireless utility or contact your Mobile Broadband network provider.

Check your WWAN service – Contact your Mobile Broadband network service provider to verify coverage plan and supported services.

Activate your Mobile Broadband card — Before you connect to the Internet, you must activate the Mobile Broadband service through your cellular service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support Center. To access the Help and Support Center, see Windows Help and Support Center. The user's guide is also available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer.

PC Card or ExpressCard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

Check the card — Ensure that the card is properly inserted into the connector.

Ensure that the card is recognized by Windows — Double-click the Safely Remove Hardware icon in the Windows taskbar. Ensure that the card is listed.

If you have problems with a Dell-provided Card — Contact Dell (see Contacting Dell).

If you have problems with a Card not provided by Dell — Contact the PC Card manufacturer.

Power Problems

Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

Check the power light — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode— press the power button to exit standby mode. If the light is off, press the power button to turn on the computer.

Charge the battery — The battery charge may be depleted.

1.Reinstall the battery.

2.Use the AC adapter to connect the computer to an electrical outlet.

3.Turn on the computer.

NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

Check the battery status light — If the battery status light flashes orange or is a steady orange the battery charge is low or depleted. Connect the computer to an electrical outlet.

If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature.

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Contents Abbreviations and Acronyms Dell Precision Mobile Workstation M65 Users GuideDevice status lights About Your ComputerFront View Keyboard status lights Left Side View Audio connectorsRight Side View Wireless switch positionsBack View Bottom View Serial connectorVideo connector Back to Contents Appendix Cleaning Your ComputerFCC Class B Macrovision Product NoticeFCC Notice U.S. Only Dell QuickSet Battery Meter Using a BatteryBattery Performance Checking the Battery ChargePower Management Modes Conserving Battery PowerClick Start Shut Down Stand by Configuring Power Management SettingsCharging the Battery Hibernate ModeStoring a Battery Replacing the BatteryCard Blanks Using CardsInstalling a PC Card or ExpressCard Card TypesExpressCard Removing a Card or BlankBack to Contents Setting Display Resolution and Refresh Rate Using the DisplayAdjusting Brightness Switching the Video ImageSwapping Primary and Secondary Displays Using the Ambient Light SensorClick Settings in the Display Properties window Page Support.dell.com Finding InformationWhat Are You Looking For? Find It Here Click Start Help and Support Premier.support.dell.comSelect Drivers & Downloads and click Go Back to Contents Glossary Docking device See APR Device driver See driverPage Page NIC See network adapter Page System tray See notification area Video resolution See resolutionBack to Contents Ftp.dell.com Online ServicesGetting Help Obtaining AssistanceSupport Service Problems With Your OrderAutoTech Service Automated Order-Status ServiceContacting Dell Diagnostics ChecklistBefore You Call Website support.euro.dell.com ArubaAustralia Sydney 0011China Xiamen Cayman IslandsChile Santiago Support website support.dell.com.cnGermany Langen Website support.euro.dell.com Home and Small BusinessFrance Paris Montpellier CorporateJapan Kawasaki Ireland CherrywoodJamaica Website support.jp.dell.comMontserrat MacaoWebsite support.ap.dell.com Malaysia Penang MexicoSt. Lucia Portugal Website support.euro.dell.comPuerto Rico St. Kitts and NevisTrinidad/Tobago Switzerland GenevaWebsite support.ap.dell.com Taiwan Website support.ap.dell.com ThailandVenezuela A. Austin, Texas BusinessVirgin Islands Key Combinations Using the KeyboardNumeric Keypad Mouse Properties window Touch PadMicrosoft Windows Logo Key Functions Customizing the Touch Pad and Track StickChanging the Track Stick Cap Volume Control Buttons Using MultimediaAdjusting the Volume Volume Control WindowClick Start Control Panel Display Adjusting the PictureNetwork Setup Wizard Using NetworksPhysically Connecting to a Network or Broadband Modem Wireless Local Area Network WlanWhat You Need to Establish a Wlan Connection Checking Your Wireless Network CardSetting Up a New Wlan Under Pick a Help topic, click Dell User and System Guides Connecting to a Wireless Local Area NetworkDetermining the Wireless Network Device Manager Checking Your Mobile Broadband Network Card Mobile Broadband or Wireless Wide Area Network WwanConnecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Network Card Dell Wi-Fi Catcher Network LocatorLocation Profile Settings General Mobility Settings Internet Connection FirewallBack to Contents Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended ToolsHard Drive Removing the Device Security Screw Media BayReturning a Hard Drive to Dell Hinge Cover Removing and Installing Media Bay DevicesMemory KeyboardPage Page Subscriber Identity Module SIM Card Wireless CardsWireless Local Area Network Wlan Cards Mobile Broadband Cards Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents Dell QuickSet Smart Cards Installing a Smart CardSecuring Your Computer Security Cable LockFeatures PasswordsUsing a Primary/System Password Using an Administrator PasswordTrusted Platform Module TPM Using a Hard Drive PasswordEnabling the TPM Feature If Your Computer Is Lost or Stolen Security Management SoftwareComputer Tracking Software Commonly Used Settings System Setup ProgramViewing the System Setup Screens System Setup ScreensLocate Fast IR under Onboard Devices Performing a One-Time BootChanging COM Ports Enabling the Infrared SensorPage Drivers Reinstalling SoftwareWhat Is a Driver? Reinstalling Drivers and UtilitiesResolving Software and Hardware Incompatibilities Using the Drivers and Utilities CDManually Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows XP System RestoreCreating a Restore Point Undoing the Last System RestoreBefore You Begin Using the Operating System CDEnabling System Restore Reinstalling Windows XPSpecifications Display CommunicationsGraphics AudioTrack Stick BatteryKeyboard Touch PadEnvironmental AC AdapterPhysical Travel Tips Traveling With Your ComputerIdentifying Your Computer Packing the ComputerBack to Contents When to Use the Dell Diagnostics TroubleshootingDell Technical Update Service Dell DiagnosticsOption Function Dell Diagnostics Main MenuClicking the Dell Support Icon Drive ProblemsAccessing the Dell Support Utility Dell Support UtilityIf you hear an unfamiliar scraping or grinding sound CD and DVD drive problemsHard drive problems Problems writing to a CD/DVD-RW driveClick Start My Computer Mail, Modem, and Internet ProblemsError Messages Run Check DiskPage Click Start Control Panel Add or Remove Programs Click Start Control Panel Printers and Other Hardware Ieee 1394 Device ProblemsKeyboard Problems Ensure that the Ieee 1394 device is recognized by Windows Computer does not start up Lockups and Software Problems External Keyboard problems Unexpected charactersEnd the program Other software problemsProgram stops responding or crashes repeatedly Solid blue screen appearsMobile Broadband Network Memory ProblemsNetwork Problems GeneralPower Problems PC Card or ExpressCard ProblemsAC Power Loss While the Computer Is Docked Printer ProblemsEnsuring Sufficient Power for Your Computer Docking Power ConsiderationsNo sound from external speakers Scanner ProblemsSound and Speaker Problems No sound from integrated speakersClick Start Control Panel Printers and Other Hardware Mouse Touch Pad or Mouse ProblemsNo sound from headphones Check the touch pad settingsIf the display is blank Video and Display ProblemsAdjust the power properties Search for the keyword Adjust the Windows display settingsConnect an external monitor If only part of the display is readable
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