Dell PP04X Website support.euro.dell.com Home and Small Business, France Paris Montpellier, India

Page 37

 

Website: support.euro.dell.com

 

 

 

 

 

E-mail:support.euro.dell.com/fr/fr/emaildell/

 

 

 

 

 

Home and Small Business

 

 

 

 

 

Support for XPS portable computers only

0825 387 129

 

 

 

 

Support for all other Dell computers

0825 387 270

 

 

 

 

Customer Care

0825 823 833

France (Paris) (Montpellier)

 

 

Switchboard

0825 004 700

 

 

 

International Access Code: 00

Switchboard (calls from outside of France)

04 99 75 40 00

 

 

Sales

0825 004 700

 

Country Code: 33

 

 

Fax

0825 004 701

 

 

 

 

City Codes: (1) (4)

Fax (calls from outside of France)

04 99 75 40 01

 

Corporate

 

 

 

 

 

Support

0825 004 719

 

 

 

 

Customer Care

0825 338 339

 

 

 

 

Switchboard

01 55 94 71 00

 

 

 

 

Sales

01 55 94 71 00

 

 

 

 

Fax

01 55 94 71 01

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

E-mail: tech_support_central_europe@dell.com

 

 

 

 

Germany (Langen)

Support for XPS portable computers only

06103 766-7222

 

 

Support for all other Dell computers

06103 766-7200

 

International Access Code: 00

 

 

Home/Small Business Customer Care

0180-5-224400

 

 

 

 

Country Code: 49

Global Segment Customer Care

06103 766-9570

 

 

City Code: 6103

Preferred Accounts Customer Care

06103 766-9420

 

 

Large Accounts Customer Care

06103 766-9560

 

 

 

 

 

Public Accounts Customer Care

06103 766-9555

 

 

 

 

Switchboard

06103 766-7000

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

E-mail:support.euro.dell.com/gr/en/emaildell/

 

 

 

 

Greece

Support

00800-44 14 95 18

International Access Code: 00

Gold Service Support

00800-44 14 00 83

 

 

Switchboard

2108129810

 

Country Code: 30

 

 

Gold Service Switchboard

2108129811

 

 

 

 

Sales

2108129800

 

 

 

 

Fax

2108129812

 

 

 

Grenada

General Support

toll-free: 1-866-540-3355

 

 

 

Guatemala

General Support

1-800-999-0136

 

 

 

Guyana

General Support

toll-free: 1-877-270-4609

 

 

 

 

Website: support.ap.dell.com

 

 

 

 

 

Support E-mail: apsupport@dell.com

 

 

 

 

 

Support (Dimension and Inspiron)

2969 3188

 

 

 

Hong Kong

Support (OptiPlex, Latitude, and Dell Precision)

2969 3191

International Access Code: 001

Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™)

2969 3196

 

 

Customer Care

3416 0910

 

Country Code: 852

 

 

Large Corporate Accounts

3416 0907

 

 

 

 

Global Customer Programs

3416 0908

 

 

 

 

Medium Business Division

3416 0912

 

 

 

 

Home and Small Business Division

2969 3105

 

 

 

 

E-mail: india_support_desktop@dell.com

 

 

india_support_notebook@dell.com

 

 

india_support_Server@dell.com

 

 

 

 

 

 

1600338045

India

Support

 

 

 

and 1600448046

 

 

 

 

Sales (Large Corporate Accounts)

1600 33 8044

 

 

 

 

Sales (Home and Small Business)

1600 33 8046

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

E-mail: dell_direct_support@dell.com

 

 

 

 

 

Support for XPS portable computers only

1850 200 722

 

Support for all other Dell computers

1850 543 543

 

 

 

 

 

 

Image 37
Contents Abbreviations and Acronyms Dell Precision Mobile Workstation M65 Users GuideFront View About Your ComputerDevice status lights Keyboard status lights Left Side View Audio connectorsRight Side View Wireless switch positionsBack View Video connector Serial connectorBottom View Back to Contents Appendix Cleaning Your ComputerFCC Notice U.S. Only Macrovision Product NoticeFCC Class B Battery Performance Using a BatteryChecking the Battery Charge Dell QuickSet Battery MeterPower Management Modes Conserving Battery PowerCharging the Battery Configuring Power Management SettingsHibernate Mode Click Start Shut Down Stand byStoring a Battery Replacing the BatteryInstalling a PC Card or ExpressCard Using CardsCard Types Card BlanksExpressCard Removing a Card or BlankBack to Contents Adjusting Brightness Using the DisplaySwitching the Video Image Setting Display Resolution and Refresh RateClick Settings in the Display Properties window Using the Ambient Light SensorSwapping Primary and Secondary Displays Page What Are You Looking For? Find It Here Finding InformationSupport.dell.com Select Drivers & Downloads and click Go Premier.support.dell.comClick Start Help and Support Back to Contents Glossary Docking device See APR Device driver See driverPage Page NIC See network adapter Page System tray See notification area Video resolution See resolutionBack to Contents Getting Help Online ServicesObtaining Assistance Ftp.dell.comAutoTech Service Problems With Your OrderAutomated Order-Status Service Support ServiceBefore You Call Diagnostics ChecklistContacting Dell Australia Sydney Aruba0011 Website support.euro.dell.comChile Santiago Cayman IslandsSupport website support.dell.com.cn China XiamenFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Germany LangenJamaica Ireland CherrywoodWebsite support.jp.dell.com Japan KawasakiWebsite support.ap.dell.com Malaysia Penang MacaoMexico MontserratPuerto Rico Portugal Website support.euro.dell.comSt. Kitts and Nevis St. LuciaWebsite support.ap.dell.com Taiwan Switzerland GenevaWebsite support.ap.dell.com Thailand Trinidad/TobagoVirgin Islands A. Austin, Texas BusinessVenezuela Numeric Keypad Using the KeyboardKey Combinations Microsoft Windows Logo Key Functions Touch PadCustomizing the Touch Pad and Track Stick Mouse Properties windowChanging the Track Stick Cap Adjusting the Volume Using MultimediaVolume Control Window Volume Control ButtonsClick Start Control Panel Display Adjusting the PicturePhysically Connecting to a Network or Broadband Modem Using NetworksWireless Local Area Network Wlan Network Setup WizardSetting Up a New Wlan Checking Your Wireless Network CardWhat You Need to Establish a Wlan Connection Determining the Wireless Network Device Manager Connecting to a Wireless Local Area NetworkUnder Pick a Help topic, click Dell User and System Guides Connecting to a Mobile Broadband Network Mobile Broadband or Wireless Wide Area Network WwanChecking Your Mobile Broadband Network Card Location Profile Settings General Mobility Settings Dell Wi-Fi Catcher Network LocatorInternet Connection Firewall Enabling/Disabling the Dell Mobile Broadband Network CardBack to Contents Before You Begin Adding and Replacing PartsRecommended Tools Turning Off Your ComputerHard Drive Returning a Hard Drive to Dell Media BayRemoving the Device Security Screw Hinge Cover Removing and Installing Media Bay DevicesMemory KeyboardPage Page Wireless Local Area Network Wlan Cards Wireless CardsSubscriber Identity Module SIM Card Mobile Broadband Cards Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents Dell QuickSet Securing Your Computer Installing a Smart CardSecurity Cable Lock Smart CardsUsing a Primary/System Password PasswordsUsing an Administrator Password FeaturesEnabling the TPM Feature Using a Hard Drive PasswordTrusted Platform Module TPM Computer Tracking Software Security Management SoftwareIf Your Computer Is Lost or Stolen Viewing the System Setup Screens System Setup ProgramSystem Setup Screens Commonly Used SettingsChanging COM Ports Performing a One-Time BootEnabling the Infrared Sensor Locate Fast IR under Onboard DevicesPage What Is a Driver? Reinstalling SoftwareReinstalling Drivers and Utilities DriversManually Reinstalling Drivers Using the Drivers and Utilities CDResolving Software and Hardware Incompatibilities Creating a Restore Point Using Microsoft Windows XP System RestoreUndoing the Last System Restore Restoring Your Operating SystemEnabling System Restore Using the Operating System CDReinstalling Windows XP Before You BeginSpecifications Graphics CommunicationsAudio DisplayKeyboard BatteryTouch Pad Track StickPhysical AC AdapterEnvironmental Identifying Your Computer Traveling With Your ComputerPacking the Computer Travel TipsBack to Contents Dell Technical Update Service TroubleshootingDell Diagnostics When to Use the Dell DiagnosticsOption Function Dell Diagnostics Main MenuAccessing the Dell Support Utility Drive ProblemsDell Support Utility Clicking the Dell Support IconHard drive problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding soundError Messages Mail, Modem, and Internet ProblemsRun Check Disk Click Start My ComputerPage Click Start Control Panel Add or Remove Programs Keyboard Problems Ieee 1394 Device ProblemsEnsure that the Ieee 1394 device is recognized by Windows Click Start Control Panel Printers and Other HardwareExternal Keyboard problems Lockups and Software ProblemsUnexpected characters Computer does not start upProgram stops responding or crashes repeatedly Other software problemsSolid blue screen appears End the programNetwork Problems Memory ProblemsGeneral Mobile Broadband NetworkPower Problems PC Card or ExpressCard ProblemsEnsuring Sufficient Power for Your Computer Printer ProblemsDocking Power Considerations AC Power Loss While the Computer Is DockedSound and Speaker Problems Scanner ProblemsNo sound from integrated speakers No sound from external speakersNo sound from headphones Touch Pad or Mouse ProblemsCheck the touch pad settings Click Start Control Panel Printers and Other Hardware MouseAdjust the power properties Search for the keyword Video and Display ProblemsAdjust the Windows display settings If the display is blankConnect an external monitor If only part of the display is readable
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PP04X specifications

The Dell PP04X, commonly known as the Dell Latitude E6420, is a versatile and robust laptop that is designed for business professionals and power users alike. It combines performance, durability, and a wide array of connectivity options, making it a popular choice in the corporate world.

One of the standout features of the PP04X is its solid build quality. The laptop is constructed with a premium aluminum chassis paired with a magnesium alloy frame, ensuring it can withstand the rigors of daily use. The spill-resistant keyboard provides an added layer of protection against accidental spills, making this device a reliable option for users on the go.

The Dell PP04X is powered by Intel's second-generation Core processors, providing excellent performance for multitasking and demanding applications. With options ranging from Core i3 to Core i7, users can select the level of power they need for their specific tasks. The laptop supports up to 8GB of DDR3 RAM, which contributes to its ability to handle multiple applications simultaneously without compromising speed.

In terms of storage, the Latitude E6420 offers various configurations, including traditional hard drives (HDD) and solid-state drives (SSD), allowing users to balance performance and storage capacity based on their requirements. The inclusion of SSD options results in faster boot times and quicker file access, greatly enhancing overall productivity.

The display of the Dell PP04X is another highlight. It features a 14-inch HD screen with anti-glare technology, making it suitable for use in various lighting conditions, whether in a brightly lit office or while traveling. The high-resolution screen ensures crisp visuals, ideal for presentations and detailed graphic work.

Connectivity options on the Latitude E6420 are plentiful, featuring multiple USB ports, an HDMI output, and an ExpressCard slot for expandability. Additionally, users can opt for built-in mobile broadband capabilities to stay connected on the move.

Dell also places a strong emphasis on security in the PP04X. The laptop includes features such as a fingerprint reader, smart card reader, and optional TPM (Trusted Platform Module) for enhanced security, ensuring that sensitive information remains protected.

Overall, the Dell PP04X Latitude E6420 is an excellent choice for business users who require a durable and powerful laptop. With its blend of performance, security features, and connectivity options, it is well-suited to meet the demands of a fast-paced work environment. Whether for office use or travel, the PP04X provides a reliable and efficient computing experience.