Dell PP04X Switzerland Geneva, Website support.ap.dell.com Taiwan, Trinidad/Tobago, Bracknell

Page 41

City Code: 8

Employee Purchase Program (EPP) Support

20 140 14 44

 

Support Fax

08 590 05 594

 

 

 

 

Sales

08 590 05 185

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

E-mail: Tech_support_central_Europe@dell.com

 

 

 

 

 

E-mail for French-speaking HSB and Corporate Customers:

 

Switzerland (Geneva)

support.euro.dell.com/ch/fr/emaildell/

 

International Access Code: 00

Support for XPS portable computers only

0848 33 88 57

 

 

Support (Home and Small Business) for all other Dell products

0844 811 411

 

Country Code: 41

 

 

Support (Corporate)

0844 822 844

 

 

 

City Code: 22

Customer Care (Home and Small Business)

0848 802 202

 

 

 

Customer Care (Corporate)

0848 821 721

 

Fax

022 799 01 90

 

 

 

 

Switchboard

022 799 01 01

 

 

 

 

Website: support.ap.dell.com

 

 

 

 

Taiwan

E-mail: ap_support@dell.com

 

 

 

Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and

toll-free: 00801 86 1011

 

 

Accessories)

International Access Code: 002

 

Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

toll-free: 00801 60 1256

 

Country Code: 886

 

 

Customer Care

toll-free: 00801 60 1250

 

 

(option 5)

 

 

 

 

 

 

Transaction Sales

toll-free: 00801 65 1228

 

 

 

 

Corporate Sales

toll-free: 00801 651 227

 

 

 

 

Website: support.ap.dell.com

 

 

 

 

Thailand

Support (OptiPlex, Latitude, and Dell Precision)

toll-free: 1800 0060 07

 

 

Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

toll-free: 1800 0600 09

 

International Access Code: 001

 

 

Customer Care

toll-free: 1800 006 007

 

 

(option 7)

Country Code: 66

 

 

 

Corporate Sales

toll-free: 1800 006 009

 

 

 

 

 

Transaction Sales

toll-free: 1800 006 006

Trinidad/Tobago

General Support

1-800-805-8035

 

 

 

Turks and Caicos Islands

General Support

toll-free: 1-866-540-3355

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

Customer Care website:

 

 

support.euro.dell.com/uk/en/ECare/Form/Home.asp

 

 

E-mail: dell_direct_support@dell.com

 

 

 

 

 

Support (Corporate/Preferred Accounts/PAD [1000+ employees])

0870 908 0500

 

 

 

 

Support for XPS portable computers only

0870 366 4180

 

 

 

U.K. (Bracknell)

Support (direct and general) for all other products

0870 908 0800

 

 

International Access Code: 00

Global Accounts Customer Care

01344 373 186

 

 

Home and Small Business Customer Care

0870 906 0010

 

Country Code: 44

 

 

Corporate Customer Care

01344 373 185

 

 

 

City Code: 1344

Preferred Accounts (500–5000 employees) Customer Care

0870 906 0010

 

Central Government Customer Care

01344 373 193

 

 

 

 

Local Government & Education Customer Care

01344 373 199

 

 

 

 

Health Customer Care

01344 373 194

 

 

 

 

Home and Small Business Sales

0870 907 4000

 

 

 

 

Corporate/Public Sector Sales

01344 860 456

 

 

 

 

Home and Small Business Fax

0870 907 4006

 

 

 

Uruguay

General Support

toll-free: 000-413-598-2521

 

 

 

 

Automated Order-Status Service

toll-free: 1-800-433-9014

 

AutoTech (portable and desktop computers)

toll-free: 1-800-247-9362

 

 

 

 

Support (Dell TV, Printers, and Projectors) for Relationship customers

toll-free 1-877-459-7298

 

 

 

 

Consumer (Home and Home Office) Support for all other Dell products

toll-free: 1-800-624-9896

 

 

 

 

Customer Service

toll-free: 1-800-624-9897

 

 

 

 

 

toll-free: 1-877-Dellnet

 

DellNet™ Service and Support

 

 

 

(1-877-335-5638)

 

 

 

 

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

 

 

 

 

Financial Services website:

 

 

www.dellfinancialservices.com

 

 

Financial Services (lease/loans)

toll-free: 1-877-577-3355

 

 

 

 

 

 

Image 41
Contents Abbreviations and Acronyms Dell Precision Mobile Workstation M65 Users GuideDevice status lights About Your ComputerFront View Keyboard status lights Left Side View Audio connectorsRight Side View Wireless switch positionsBack View Bottom View Serial connectorVideo connector Back to Contents Appendix Cleaning Your ComputerFCC Class B Macrovision Product NoticeFCC Notice U.S. Only Battery Performance Using a BatteryChecking the Battery Charge Dell QuickSet Battery MeterPower Management Modes Conserving Battery PowerCharging the Battery Configuring Power Management SettingsHibernate Mode Click Start Shut Down Stand byStoring a Battery Replacing the BatteryInstalling a PC Card or ExpressCard Using CardsCard Types Card BlanksExpressCard Removing a Card or BlankBack to Contents Adjusting Brightness Using the DisplaySwitching the Video Image Setting Display Resolution and Refresh RateSwapping Primary and Secondary Displays Using the Ambient Light SensorClick Settings in the Display Properties window Page Support.dell.com Finding InformationWhat Are You Looking For? Find It Here Click Start Help and Support Premier.support.dell.comSelect Drivers & Downloads and click Go Back to Contents Glossary Docking device See APR Device driver See driverPage Page NIC See network adapter Page System tray See notification area Video resolution See resolutionBack to Contents Getting Help Online ServicesObtaining Assistance Ftp.dell.comAutoTech Service Problems With Your OrderAutomated Order-Status Service Support ServiceContacting Dell Diagnostics ChecklistBefore You Call Australia Sydney Aruba0011 Website support.euro.dell.comChile Santiago Cayman IslandsSupport website support.dell.com.cn China XiamenFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Germany LangenJamaica Ireland CherrywoodWebsite support.jp.dell.com Japan KawasakiWebsite support.ap.dell.com Malaysia Penang MacaoMexico MontserratPuerto Rico Portugal Website support.euro.dell.comSt. Kitts and Nevis St. LuciaWebsite support.ap.dell.com Taiwan Switzerland GenevaWebsite support.ap.dell.com Thailand Trinidad/TobagoVenezuela A. Austin, Texas BusinessVirgin Islands Key Combinations Using the KeyboardNumeric Keypad Microsoft Windows Logo Key Functions Touch PadCustomizing the Touch Pad and Track Stick Mouse Properties windowChanging the Track Stick Cap Adjusting the Volume Using MultimediaVolume Control Window Volume Control ButtonsClick Start Control Panel Display Adjusting the PicturePhysically Connecting to a Network or Broadband Modem Using NetworksWireless Local Area Network Wlan Network Setup WizardWhat You Need to Establish a Wlan Connection Checking Your Wireless Network CardSetting Up a New Wlan Under Pick a Help topic, click Dell User and System Guides Connecting to a Wireless Local Area NetworkDetermining the Wireless Network Device Manager Checking Your Mobile Broadband Network Card Mobile Broadband or Wireless Wide Area Network WwanConnecting to a Mobile Broadband Network Location Profile Settings General Mobility Settings Dell Wi-Fi Catcher Network LocatorInternet Connection Firewall Enabling/Disabling the Dell Mobile Broadband Network CardBack to Contents Before You Begin Adding and Replacing PartsRecommended Tools Turning Off Your ComputerHard Drive Removing the Device Security Screw Media BayReturning a Hard Drive to Dell Hinge Cover Removing and Installing Media Bay DevicesMemory KeyboardPage Page Subscriber Identity Module SIM Card Wireless CardsWireless Local Area Network Wlan Cards Mobile Broadband Cards Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents Dell QuickSet Securing Your Computer Installing a Smart CardSecurity Cable Lock Smart CardsUsing a Primary/System Password PasswordsUsing an Administrator Password FeaturesTrusted Platform Module TPM Using a Hard Drive PasswordEnabling the TPM Feature If Your Computer Is Lost or Stolen Security Management SoftwareComputer Tracking Software Viewing the System Setup Screens System Setup ProgramSystem Setup Screens Commonly Used SettingsChanging COM Ports Performing a One-Time BootEnabling the Infrared Sensor Locate Fast IR under Onboard DevicesPage What Is a Driver? Reinstalling SoftwareReinstalling Drivers and Utilities DriversResolving Software and Hardware Incompatibilities Using the Drivers and Utilities CDManually Reinstalling Drivers Creating a Restore Point Using Microsoft Windows XP System RestoreUndoing the Last System Restore Restoring Your Operating SystemEnabling System Restore Using the Operating System CDReinstalling Windows XP Before You BeginSpecifications Graphics CommunicationsAudio DisplayKeyboard BatteryTouch Pad Track StickEnvironmental AC AdapterPhysical Identifying Your Computer Traveling With Your ComputerPacking the Computer Travel TipsBack to Contents Dell Technical Update Service TroubleshootingDell Diagnostics When to Use the Dell DiagnosticsOption Function Dell Diagnostics Main MenuAccessing the Dell Support Utility Drive ProblemsDell Support Utility Clicking the Dell Support IconHard drive problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding soundError Messages Mail, Modem, and Internet ProblemsRun Check Disk Click Start My ComputerPage Click Start Control Panel Add or Remove Programs Keyboard Problems Ieee 1394 Device ProblemsEnsure that the Ieee 1394 device is recognized by Windows Click Start Control Panel Printers and Other HardwareExternal Keyboard problems Lockups and Software ProblemsUnexpected characters Computer does not start upProgram stops responding or crashes repeatedly Other software problemsSolid blue screen appears End the programNetwork Problems Memory ProblemsGeneral Mobile Broadband NetworkPower Problems PC Card or ExpressCard ProblemsEnsuring Sufficient Power for Your Computer Printer ProblemsDocking Power Considerations AC Power Loss While the Computer Is DockedSound and Speaker Problems Scanner ProblemsNo sound from integrated speakers No sound from external speakersNo sound from headphones Touch Pad or Mouse ProblemsCheck the touch pad settings Click Start Control Panel Printers and Other Hardware MouseAdjust the power properties Search for the keyword Video and Display ProblemsAdjust the Windows display settings If the display is blankConnect an external monitor If only part of the display is readable
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PP04X specifications

The Dell PP04X, commonly known as the Dell Latitude E6420, is a versatile and robust laptop that is designed for business professionals and power users alike. It combines performance, durability, and a wide array of connectivity options, making it a popular choice in the corporate world.

One of the standout features of the PP04X is its solid build quality. The laptop is constructed with a premium aluminum chassis paired with a magnesium alloy frame, ensuring it can withstand the rigors of daily use. The spill-resistant keyboard provides an added layer of protection against accidental spills, making this device a reliable option for users on the go.

The Dell PP04X is powered by Intel's second-generation Core processors, providing excellent performance for multitasking and demanding applications. With options ranging from Core i3 to Core i7, users can select the level of power they need for their specific tasks. The laptop supports up to 8GB of DDR3 RAM, which contributes to its ability to handle multiple applications simultaneously without compromising speed.

In terms of storage, the Latitude E6420 offers various configurations, including traditional hard drives (HDD) and solid-state drives (SSD), allowing users to balance performance and storage capacity based on their requirements. The inclusion of SSD options results in faster boot times and quicker file access, greatly enhancing overall productivity.

The display of the Dell PP04X is another highlight. It features a 14-inch HD screen with anti-glare technology, making it suitable for use in various lighting conditions, whether in a brightly lit office or while traveling. The high-resolution screen ensures crisp visuals, ideal for presentations and detailed graphic work.

Connectivity options on the Latitude E6420 are plentiful, featuring multiple USB ports, an HDMI output, and an ExpressCard slot for expandability. Additionally, users can opt for built-in mobile broadband capabilities to stay connected on the move.

Dell also places a strong emphasis on security in the PP04X. The laptop includes features such as a fingerprint reader, smart card reader, and optional TPM (Trusted Platform Module) for enhanced security, ensuring that sensitive information remains protected.

Overall, the Dell PP04X Latitude E6420 is an excellent choice for business users who require a durable and powerful laptop. With its blend of performance, security features, and connectivity options, it is well-suited to meet the demands of a fast-paced work environment. Whether for office use or travel, the PP04X provides a reliable and efficient computing experience.