Dell PP04X Macao, Website support.ap.dell.com Malaysia Penang, Mexico, Montserrat, New Zealand

Page 39

Country Code: 352

Customer Care

+32 (0)2 481 91 19

 

Fax

26 25 77 82

 

 

 

Macao

Support

toll-free: 0800 105

 

 

Customer Service (Xiamen, China)

34 160 910

 

Country Code: 853

 

 

Transaction Sales (Xiamen, China)

29 693 115

 

 

 

 

 

Website: support.ap.dell.com

 

Malaysia (Penang)

 

 

Support (Dell Precision, OptiPlex, and Latitude)

toll-free: 1 800 880 193

 

 

 

International Access Code: 00

Support (Dimension, Inspiron, and Electronics and Accessories)

toll-free: 1 800 881 306

 

 

Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

toll-free: 1800 881 386

 

Country Code: 60

Customer Care

toll-free: 1800 881 306 (option 6)

 

 

 

 

City Code: 4

Transaction Sales

toll-free: 1 800 888 202

 

Corporate Sales

toll-free: 1 800 888 213

 

 

 

 

 

001-877-384-8979

 

Customer Support

 

 

 

or 001-877-269-3383

 

 

 

Mexico

 

50-81-8800

Sales

 

 

 

International Access Code: 00

 

or 01-800-888-3355

 

 

 

001-877-384-8979

 

 

Country Code: 52

Customer Service

 

 

or 001-877-269-3383

 

 

 

 

 

 

 

50-81-8800

 

Main

 

 

 

or 01-800-888-3355

 

 

 

Montserrat

General Support

toll-free: 1-866-278-6822

 

 

 

Netherlands Antilles

General Support

001-800-882-1519

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

Support for XPS portable computers only

020 674 45 94

 

 

 

 

Support for all other Dell computers

020 674 45 00

Netherlands (Amsterdam)

Support Fax

020 674 47 66

 

 

Home/Small Business Customer Care

020 674 42 00

 

International Access Code: 00

 

 

Relational Customer Care

020 674 4325

 

 

 

 

Country Code: 31

Home/Small Business Sales

020 674 55 00

 

 

City Code: 20

Relational Sales

020 674 50 00

 

 

Home/Small Business Sales Fax

020 674 47 75

 

 

 

 

 

Relational Sales Fax

020 674 47 50

 

 

 

 

Switchboard

020 674 50 00

 

Switchboard Fax

020 674 47 50

 

 

 

 

E-mail (New Zealand): nz_tech_support@dell.com

 

 

 

 

 

E-mail Customer Care (Australia and New Zealand): apcustserv@dell.com

 

 

 

 

 

Customer Care

toll-free: 0800-289-335 (option 3)

New Zealand

 

 

Support (for desktop and portable computers)

toll-free: 0800 446 255

 

 

 

 

International Access Code: 00

Support (for servers and workstations)

toll-free: 0800 443 563

 

 

 

Country Code: 64

Home and Small Business

0800 446 255

 

 

Government and Business

0800 444 617

 

 

Sales

0800 441 567

 

 

 

 

Fax

0800 441 566

 

 

 

Nicaragua

General Support

001-800-220-1006

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

E-mail:support.euro.dell.com/no/no/emaildell/

 

 

 

 

Norway (Lysaker)

Support for XPS portable computers only

815 35 043

International Access Code: 00

Support for all other Dell products

671 16882

 

 

Relational Customer Care

671 17575

 

Country Code: 47

Home/Small Business Customer Care

23162298

 

 

 

 

Switchboard

671 16800

 

 

 

 

Fax Switchboard

671 16865

 

 

 

Panama

General Support

001-800-507-0962

 

 

 

Peru

General Support

0800-50-669

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

Poland (Warsaw)

E-mail: pl_support_tech@dell.com

 

 

 

Customer Service Phone

57 95 700

 

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Contents Abbreviations and Acronyms Dell Precision Mobile Workstation M65 Users GuideAbout Your Computer Front ViewDevice status lights Keyboard status lights Left Side View Audio connectorsRight Side View Wireless switch positionsBack View Serial connector Video connectorBottom View Back to Contents Appendix Cleaning Your ComputerMacrovision Product Notice FCC Notice U.S. OnlyFCC Class B Dell QuickSet Battery Meter Using a BatteryBattery Performance Checking the Battery ChargePower Management Modes Conserving Battery PowerClick Start Shut Down Stand by Configuring Power Management SettingsCharging the Battery Hibernate ModeStoring a Battery Replacing the BatteryCard Blanks Using CardsInstalling a PC Card or ExpressCard Card TypesExpressCard Removing a Card or BlankBack to Contents Setting Display Resolution and Refresh Rate Using the DisplayAdjusting Brightness Switching the Video ImageUsing the Ambient Light Sensor Click Settings in the Display Properties windowSwapping Primary and Secondary Displays Page Finding Information What Are You Looking For? Find It HereSupport.dell.com Premier.support.dell.com Select Drivers & Downloads and click GoClick Start Help and Support Back to Contents Glossary Docking device See APR Device driver See driverPage Page NIC See network adapter Page System tray See notification area Video resolution See resolutionBack to Contents Ftp.dell.com Online ServicesGetting Help Obtaining AssistanceSupport Service Problems With Your OrderAutoTech Service Automated Order-Status ServiceDiagnostics Checklist Before You CallContacting Dell Website support.euro.dell.com ArubaAustralia Sydney 0011 China Xiamen Cayman Islands Chile Santiago Support website support.dell.com.cnGermany Langen Website support.euro.dell.com Home and Small BusinessFrance Paris Montpellier CorporateJapan Kawasaki Ireland CherrywoodJamaica Website support.jp.dell.comMontserrat MacaoWebsite support.ap.dell.com Malaysia Penang MexicoSt. Lucia Portugal Website support.euro.dell.comPuerto Rico St. Kitts and NevisTrinidad/Tobago Switzerland GenevaWebsite support.ap.dell.com Taiwan Website support.ap.dell.com ThailandA. Austin, Texas Business Virgin IslandsVenezuela Using the Keyboard Numeric KeypadKey Combinations Mouse Properties window Touch PadMicrosoft Windows Logo Key Functions Customizing the Touch Pad and Track StickChanging the Track Stick Cap Volume Control Buttons Using MultimediaAdjusting the Volume Volume Control WindowClick Start Control Panel Display Adjusting the PictureNetwork Setup Wizard Using NetworksPhysically Connecting to a Network or Broadband Modem Wireless Local Area Network WlanChecking Your Wireless Network Card Setting Up a New WlanWhat You Need to Establish a Wlan Connection Connecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerUnder Pick a Help topic, click Dell User and System Guides Mobile Broadband or Wireless Wide Area Network Wwan Connecting to a Mobile Broadband NetworkChecking Your Mobile Broadband Network Card Enabling/Disabling the Dell Mobile Broadband Network Card Dell Wi-Fi Catcher Network LocatorLocation Profile Settings General Mobility Settings Internet Connection FirewallBack to Contents Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended ToolsHard Drive Media Bay Returning a Hard Drive to DellRemoving the Device Security Screw Hinge Cover Removing and Installing Media Bay DevicesMemory KeyboardPage Page Wireless Cards Wireless Local Area Network Wlan CardsSubscriber Identity Module SIM Card Mobile Broadband Cards Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents Dell QuickSet Smart Cards Installing a Smart CardSecuring Your Computer Security Cable LockFeatures PasswordsUsing a Primary/System Password Using an Administrator PasswordUsing a Hard Drive Password Enabling the TPM FeatureTrusted Platform Module TPM Security Management Software Computer Tracking SoftwareIf Your Computer Is Lost or Stolen Commonly Used Settings System Setup ProgramViewing the System Setup Screens System Setup ScreensLocate Fast IR under Onboard Devices Performing a One-Time BootChanging COM Ports Enabling the Infrared SensorPage Drivers Reinstalling SoftwareWhat Is a Driver? Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities CD Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System RestoreCreating a Restore Point Undoing the Last System RestoreBefore You Begin Using the Operating System CDEnabling System Restore Reinstalling Windows XPSpecifications Display CommunicationsGraphics AudioTrack Stick BatteryKeyboard Touch PadAC Adapter PhysicalEnvironmental Travel Tips Traveling With Your ComputerIdentifying Your Computer Packing the ComputerBack to Contents When to Use the Dell Diagnostics TroubleshootingDell Technical Update Service Dell DiagnosticsOption Function Dell Diagnostics Main MenuClicking the Dell Support Icon Drive ProblemsAccessing the Dell Support Utility Dell Support UtilityIf you hear an unfamiliar scraping or grinding sound CD and DVD drive problemsHard drive problems Problems writing to a CD/DVD-RW driveClick Start My Computer Mail, Modem, and Internet ProblemsError Messages Run Check DiskPage Click Start Control Panel Add or Remove Programs Click Start Control Panel Printers and Other Hardware Ieee 1394 Device ProblemsKeyboard Problems Ensure that the Ieee 1394 device is recognized by WindowsComputer does not start up Lockups and Software ProblemsExternal Keyboard problems Unexpected charactersEnd the program Other software problemsProgram stops responding or crashes repeatedly Solid blue screen appearsMobile Broadband Network Memory ProblemsNetwork Problems GeneralPower Problems PC Card or ExpressCard ProblemsAC Power Loss While the Computer Is Docked Printer ProblemsEnsuring Sufficient Power for Your Computer Docking Power ConsiderationsNo sound from external speakers Scanner ProblemsSound and Speaker Problems No sound from integrated speakersClick Start Control Panel Printers and Other Hardware Mouse Touch Pad or Mouse ProblemsNo sound from headphones Check the touch pad settingsIf the display is blank Video and Display ProblemsAdjust the power properties Search for the keyword Adjust the Windows display settingsConnect an external monitor If only part of the display is readable
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