Dell PP04X specifications Dell Diagnostics Main Menu, Option Function

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The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

•During the assessment, answer any questions that appear.

•If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <Esc>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

•If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell (see Contacting Dell).

If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue.

5.Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities CD

1.Insert the Drivers and Utilities CD.

2.Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

3.When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>.

4.Select the Boot from CD-ROMoption from the menu that appears and press <Enter>.

5.Type 1 to start the menu and press <Enter> to proceed.

6.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7.When the Dell Diagnostics Main Menu appears, select the test that you want to run.

Dell Diagnostics Main Menu

1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. The test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to

 

increase the possibility of tracing the problem quickly.

 

 

Extended

Performs a thorough check of devices. The test typically takes 1 hour or more and requires you to answer questions periodically

Test

 

 

 

Custom Test

Tests a specific device. You can customize the tests you want to run.

 

 

Symptom

Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.

Tree

 

 

 

2.If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see Contacting Dell).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab

Function

 

 

Results

Displays the results of the test and any error conditions encountered.

 

 

Errors

Displays error conditions encountered, error codes, and the problem description.

Help

Describes the test and may indicate requirements for running the test.

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Contents Abbreviations and Acronyms Dell Precision Mobile Workstation M65 Users GuideFront View About Your ComputerDevice status lights Keyboard status lights Left Side View Audio connectorsRight Side View Wireless switch positionsBack View Video connector Serial connectorBottom View Back to Contents Appendix Cleaning Your ComputerFCC Notice U.S. Only Macrovision Product NoticeFCC Class B Battery Performance Using a BatteryChecking the Battery Charge Dell QuickSet Battery MeterPower Management Modes Conserving Battery PowerCharging the Battery Configuring Power Management SettingsHibernate Mode Click Start Shut Down Stand byStoring a Battery Replacing the BatteryInstalling a PC Card or ExpressCard Using CardsCard Types Card BlanksExpressCard Removing a Card or BlankBack to Contents Adjusting Brightness Using the DisplaySwitching the Video Image Setting Display Resolution and Refresh RateClick Settings in the Display Properties window Using the Ambient Light SensorSwapping Primary and Secondary Displays Page What Are You Looking For? Find It Here Finding InformationSupport.dell.com Select Drivers & Downloads and click Go Premier.support.dell.comClick Start Help and Support Back to Contents Glossary Docking device See APR Device driver See driverPage Page NIC See network adapter Page System tray See notification area Video resolution See resolutionBack to Contents Getting Help Online ServicesObtaining Assistance Ftp.dell.comAutoTech Service Problems With Your OrderAutomated Order-Status Service Support ServiceBefore You Call Diagnostics ChecklistContacting Dell Australia Sydney Aruba0011 Website support.euro.dell.comChile Santiago Cayman IslandsSupport website support.dell.com.cn China XiamenFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Germany LangenJamaica Ireland CherrywoodWebsite support.jp.dell.com Japan KawasakiWebsite support.ap.dell.com Malaysia Penang MacaoMexico MontserratPuerto Rico Portugal Website support.euro.dell.comSt. Kitts and Nevis St. LuciaWebsite support.ap.dell.com Taiwan Switzerland GenevaWebsite support.ap.dell.com Thailand Trinidad/TobagoVirgin Islands A. Austin, Texas BusinessVenezuela Numeric Keypad Using the KeyboardKey Combinations Microsoft Windows Logo Key Functions Touch PadCustomizing the Touch Pad and Track Stick Mouse Properties windowChanging the Track Stick Cap Adjusting the Volume Using MultimediaVolume Control Window Volume Control ButtonsClick Start Control Panel Display Adjusting the PicturePhysically Connecting to a Network or Broadband Modem Using NetworksWireless Local Area Network Wlan Network Setup WizardSetting Up a New Wlan Checking Your Wireless Network CardWhat You Need to Establish a Wlan Connection Determining the Wireless Network Device Manager Connecting to a Wireless Local Area NetworkUnder Pick a Help topic, click Dell User and System Guides Connecting to a Mobile Broadband Network Mobile Broadband or Wireless Wide Area Network WwanChecking Your Mobile Broadband Network Card Location Profile Settings General Mobility Settings Dell Wi-Fi Catcher Network LocatorInternet Connection Firewall Enabling/Disabling the Dell Mobile Broadband Network CardBack to Contents Before You Begin Adding and Replacing PartsRecommended Tools Turning Off Your ComputerHard Drive Returning a Hard Drive to Dell Media BayRemoving the Device Security Screw Hinge Cover Removing and Installing Media Bay DevicesMemory KeyboardPage Page Wireless Local Area Network Wlan Cards Wireless CardsSubscriber Identity Module SIM Card Mobile Broadband Cards Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents Dell QuickSet Securing Your Computer Installing a Smart CardSecurity Cable Lock Smart CardsUsing a Primary/System Password PasswordsUsing an Administrator Password FeaturesEnabling the TPM Feature Using a Hard Drive PasswordTrusted Platform Module TPM Computer Tracking Software Security Management SoftwareIf Your Computer Is Lost or Stolen Viewing the System Setup Screens System Setup ProgramSystem Setup Screens Commonly Used SettingsChanging COM Ports Performing a One-Time BootEnabling the Infrared Sensor Locate Fast IR under Onboard DevicesPage What Is a Driver? Reinstalling SoftwareReinstalling Drivers and Utilities DriversManually Reinstalling Drivers Using the Drivers and Utilities CDResolving Software and Hardware Incompatibilities Creating a Restore Point Using Microsoft Windows XP System RestoreUndoing the Last System Restore Restoring Your Operating SystemEnabling System Restore Using the Operating System CDReinstalling Windows XP Before You BeginSpecifications Graphics CommunicationsAudio DisplayKeyboard BatteryTouch Pad Track StickPhysical AC AdapterEnvironmental Identifying Your Computer Traveling With Your ComputerPacking the Computer Travel TipsBack to Contents Dell Technical Update Service TroubleshootingDell Diagnostics When to Use the Dell DiagnosticsOption Function Dell Diagnostics Main MenuAccessing the Dell Support Utility Drive ProblemsDell Support Utility Clicking the Dell Support IconHard drive problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding soundError Messages Mail, Modem, and Internet ProblemsRun Check Disk Click Start My ComputerPage Click Start Control Panel Add or Remove Programs Keyboard Problems Ieee 1394 Device ProblemsEnsure that the Ieee 1394 device is recognized by Windows Click Start Control Panel Printers and Other HardwareExternal Keyboard problems Lockups and Software ProblemsUnexpected characters Computer does not start upProgram stops responding or crashes repeatedly Other software problemsSolid blue screen appears End the programNetwork Problems Memory ProblemsGeneral Mobile Broadband NetworkPower Problems PC Card or ExpressCard ProblemsEnsuring Sufficient Power for Your Computer Printer ProblemsDocking Power Considerations AC Power Loss While the Computer Is DockedSound and Speaker Problems Scanner ProblemsNo sound from integrated speakers No sound from external speakersNo sound from headphones Touch Pad or Mouse ProblemsCheck the touch pad settings Click Start Control Panel Printers and Other Hardware MouseAdjust the power properties Search for the keyword Video and Display ProblemsAdjust the Windows display settings If the display is blankConnect an external monitor If only part of the display is readable
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PP04X specifications

The Dell PP04X, commonly known as the Dell Latitude E6420, is a versatile and robust laptop that is designed for business professionals and power users alike. It combines performance, durability, and a wide array of connectivity options, making it a popular choice in the corporate world.

One of the standout features of the PP04X is its solid build quality. The laptop is constructed with a premium aluminum chassis paired with a magnesium alloy frame, ensuring it can withstand the rigors of daily use. The spill-resistant keyboard provides an added layer of protection against accidental spills, making this device a reliable option for users on the go.

The Dell PP04X is powered by Intel's second-generation Core processors, providing excellent performance for multitasking and demanding applications. With options ranging from Core i3 to Core i7, users can select the level of power they need for their specific tasks. The laptop supports up to 8GB of DDR3 RAM, which contributes to its ability to handle multiple applications simultaneously without compromising speed.

In terms of storage, the Latitude E6420 offers various configurations, including traditional hard drives (HDD) and solid-state drives (SSD), allowing users to balance performance and storage capacity based on their requirements. The inclusion of SSD options results in faster boot times and quicker file access, greatly enhancing overall productivity.

The display of the Dell PP04X is another highlight. It features a 14-inch HD screen with anti-glare technology, making it suitable for use in various lighting conditions, whether in a brightly lit office or while traveling. The high-resolution screen ensures crisp visuals, ideal for presentations and detailed graphic work.

Connectivity options on the Latitude E6420 are plentiful, featuring multiple USB ports, an HDMI output, and an ExpressCard slot for expandability. Additionally, users can opt for built-in mobile broadband capabilities to stay connected on the move.

Dell also places a strong emphasis on security in the PP04X. The laptop includes features such as a fingerprint reader, smart card reader, and optional TPM (Trusted Platform Module) for enhanced security, ensuring that sensitive information remains protected.

Overall, the Dell PP04X Latitude E6420 is an excellent choice for business users who require a durable and powerful laptop. With its blend of performance, security features, and connectivity options, it is well-suited to meet the demands of a fast-paced work environment. Whether for office use or travel, the PP04X provides a reliable and efficient computing experience.
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