Datamax PE manual Cleaning the Platen Roller

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6.3Cleaning the Platen Roller

Print quality may be affected if the platen becomes contaminated with grit, label adhesive, or ink. To clean the platen:

nTurn ‘Off’ and unplug the printer.

oOpen the cover. Raise the Head-Lift Lever ‘up’ to access the printhead. Move ribbon or paper away as necessary.

pUsing a clean lint-free cloth dampened with isopropyl alcohol wipe off any debris from the platen. Manually rotate the roller, cleaning the entire surface. Allow to dry.

qRe-install ribbon and media, if necessary.

rLower the printhead by turning the Head-Lift Lever ‘down’ until it locks into position.

sClose the cover. Plug in and turn ‘On’ the printer. Feed several labels to normalize tracking.

;Note: If the platen has excessive build-up that cannot be removed with isopropyl alcohol, you may use acetone sparingly. NEVER use a sharp object when cleaning the platen roller.

PE Series Operator’s Manual

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Contents PE Series Operator’s Manual Page 88-2082-01 Rev. C1 Page Agency Compliance and Approvals Important Safety Instructions Contents Using Your Printer Appendix B Appendix aAppendix C Appendix DPage Introduction Printer OverviewRight-Hand Model About This Printer Standard FeaturesOptional Features PE Series Operator’s Manual Getting Started Before Using This PrinterInspecting the Printer Right-Hand Model, External Front View General OverviewRight-hand Model, Interior Front View Connecting the Printer Setting Up the PrinterHead-Lift Lever Loading MediaMedia Loading Media Loading detail Ribbon Loading Path Loading Ribbon Thermal TransferJ-Hook Removal of a Partially Used Roll of Ribbon Ribbon RemovalRemoval of a Completely Used Ribbon Flash Cartridge Connector Location Installing a Flash Cartridge10 Inserting the Memory Cartridge Printing a Configuration Label 11 Configuration Label PE Series Operator’s Manual Configuration Label Explanation 12 Test Pattern Label Test Pattern LabelApplicator Port Pin Assignments Pin function explanation Applicator ConnectionPin 4 Not Used Pin # Function Direction13 End Print Signal Options Description Options PortOptions Port Pin Assignments PE Series Operator’s Manual Using the Printer’s Front Panel Using Your PrinterControl Buttons Menu Keypad LightsLCD Contrast Basic Functions Accessing the Menu TreeFactory preset Value range PE Output Signal Advanced SetupBackfeed Cntrl Heat SettingRibbon Low Slew Speed Print SpeedBackfeed Speed Label WidthModify Password Factory SettingsSymbol Set Security CheckPause Mode ProdigyPlus ModeFeedback Mode Offset Bias *220Comm Setup *PORTA *9600 *8 *N *1 *BOTH Control Codes Test ModeFront Panel Test PrintTest I/O Serial LoopbackPrint Directory Installed OptionsPrint File Copy ModuleInputs Sensor Name Possible Condition Sensor DefinitionsPE Series Operator’s Manual Media Sensor Adjustment Example of the Media Width Adjustment Media Width AdjustmentLabel Presentation Label Start of PrintSetting Start of Print and Peel Position Controlling Print Quality PE Series Operator’s Manual Exterior InteriorPrinter Cleaning Schedule Cleaning ScheduleArea Method Interval Cleaning the Printhead Cleaning the PrintheadCleaning the Platen Roller Printer fails to power up no lights Troubleshooting TipsSkips Labels every other Black boxes in displayPoor Print Quality No PrintMissing Data in the printed label Alarm Description Error MessagesLCD Display BQQMJDBUPS!CVTZ DPWFS!PQFO!GBVM U IFBE!VQ!GBVMU PVU!PG!TUPDL QSJOUIFBE!GMU SJCCPO!GBVMU SJC!TBWFS!GBVMU UPG!GBVMU Ascii Character Dump Label Character Dump ModePage Appendix a Ascii Control ChartPE Series Operator’s Manual Available Fonts and Barcodes Appendix BTable B-1 Human-Readable Font Sizes Human-Readable FontsTable B-2 Valid Human-Readable Font Ascii Characters Font Matrix Sizes Charac. Per Inch Dot 203 Height WidthPage Identifies the internal Triumvirate font Table B-3 Valid Bar Code Font Ascii Characters Barcode FontsPE Series Operator’s Manual Barcode O Barcode S Barcode T Barcode z Cable Listing Appendix CTable C-1 Serial Cable Requirements PE Series Operator’s Manual Applicator Port Test Box Appendix DPE Series Operator’s Manual Appendix E Error CodesPE Series Operator’s Manual Appendix F Printer SpecificationsPrinting CommunicationsEnvironmental ElectricalPhysical MediaFonts and Bar Codes Figure F-1 Print Engine Critical Dimensions Printer DimensionsTable F-1 Acceptable Media Specifications Media SpecificationsTable F-2 Media and Ribbon Overview Media and Ribbon BasicsLabel Type Print Image Ribbon Type Speed Energy Durability Menu Tree Appendix GPE Series Operator’s Manual Appendix H Warranty InformationPrinter Thermal printheadGeneral Warranty Provisions Warranty Service ProceduresLimitation of Liability PE Series Operator’s Manual