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The printer could not find a valid module; possible causes:

No module is installed or configured.

Write Protect switch is ‘On’.

The module is corrupted. Cycle the printer off and on. This will reformat an internal module. Use Advanced Setup/Modules in the Menu to test the module.

A hardware problem exists; call for service.

The printer’s Label Edge Sensor does not detect labels.

Ensure the labels are properly fed through the Label Edge Sensor.

Loose connection or possible defective sensor; call for service.

The system has detected a printhead control circuit failure; call for service.

58	PE Series Operator’s Manual

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Contents PE Series Operator’s Manual Page 88-2082-01 Rev. C1 Page Agency Compliance and Approvals Important Safety Instructions Contents Using Your Printer Appendix a Appendix BAppendix C Appendix DPage Right-Hand Model Printer OverviewIntroduction Standard Features About This PrinterOptional Features PE Series Operator’s Manual Before Using This Printer Getting StartedInspecting the Printer General Overview Right-Hand Model, External Front ViewRight-hand Model, Interior Front View Setting Up the Printer Connecting the PrinterLoading Media Head-Lift LeverMedia Loading Media Loading detail Loading Ribbon Thermal Transfer Ribbon Loading PathJ-Hook Ribbon Removal Removal of a Partially Used Roll of RibbonRemoval of a Completely Used Ribbon Installing a Flash Cartridge Flash Cartridge Connector Location10 Inserting the Memory Cartridge Printing a Configuration Label 11 Configuration Label PE Series Operator’s Manual Configuration Label Explanation Test Pattern Label 12 Test Pattern LabelApplicator Connection Applicator Port Pin Assignments Pin function explanationPin 4 Not Used Pin # Function Direction13 End Print Signal Options Options Port Pin Assignments Options PortDescription PE Series Operator’s Manual Control Buttons Using Your PrinterUsing the Printer’s Front Panel LCD Contrast LightsMenu Keypad Accessing the Menu Tree Basic FunctionsFactory preset Value range Advanced Setup PE Output SignalRibbon Low Heat SettingBackfeed Cntrl Print Speed Slew SpeedBackfeed Speed Label WidthFactory Settings Modify PasswordSymbol Set Security CheckProdigyPlus Mode Pause ModeFeedback Mode Offset Bias *220Test Mode Comm Setup *PORTA *9600 *8 *N *1 *BOTH Control CodesTest Print Front PanelTest I/O Serial LoopbackInstalled Options Print DirectoryPrint File Copy ModuleSensor Definitions Inputs Sensor Name Possible ConditionPE Series Operator’s Manual Media Sensor Adjustment Media Width Adjustment Example of the Media Width AdjustmentLabel Start of Print Label PresentationSetting Start of Print and Peel Position Controlling Print Quality PE Series Operator’s Manual Interior ExteriorArea Method Interval Cleaning SchedulePrinter Cleaning Schedule Cleaning the Printhead Cleaning the PrintheadCleaning the Platen Roller Troubleshooting Tips Printer fails to power up no lightsBlack boxes in display Skips Labels every otherNo Print Poor Print QualityMissing Data in the printed label LCD Display Error MessagesAlarm Description BQQMJDBUPS!CVTZ DPWFS!PQFO!GBVM U IFBE!VQ!GBVMU PVU!PG!TUPDL QSJOUIFBE!GMU SJCCPO!GBVMU SJC!TBWFS!GBVMU UPG!GBVMU Character Dump Mode Ascii Character Dump LabelPage Ascii Control Chart Appendix aPE Series Operator’s Manual Appendix B Available Fonts and BarcodesHuman-Readable Fonts Table B-1 Human-Readable Font SizesTable B-2 Valid Human-Readable Font Ascii Characters Font Matrix Sizes Charac. Per Inch Dot 203 Height WidthPage Identifies the internal Triumvirate font Barcode Fonts Table B-3 Valid Bar Code Font Ascii CharactersPE Series Operator’s Manual Barcode O Barcode S Barcode T Barcode z Table C-1 Serial Cable Requirements Appendix CCable Listing PE Series Operator’s Manual Appendix D Applicator Port Test BoxPE Series Operator’s Manual Error Codes Appendix EPE Series Operator’s Manual Printer Specifications Appendix FPrinting CommunicationsElectrical EnvironmentalPhysical MediaFonts and Bar Codes Printer Dimensions Figure F-1 Print Engine Critical DimensionsMedia Specifications Table F-1 Acceptable Media SpecificationsLabel Type Print Image Ribbon Type Speed Energy Durability Media and Ribbon BasicsTable F-2 Media and Ribbon Overview Appendix G Menu TreePE Series Operator’s Manual Warranty Information Appendix HPrinter Thermal printheadWarranty Service Procedures General Warranty ProvisionsLimitation of Liability PE Series Operator’s Manual