Net2Phone Max 420, Max 430 manual Max 410/420/430 User’s Guide

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·Turn the television or radio antenna until the interference stops.

·Move the equipment to one side or the other of the television or radio.

·Move the equipment farther away from the television or radio.

·Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)

Modifications to this product not authorized by Net2Phone could void the FCC approval and negate your authority to operate the product. Notwithstanding any other warranty herein, all document files and software of these suppliers are provided "as is" with all faults. and the above-named suppliers disclaim all warranties, expressed or implied, including, without limitation, those of merchantability, fitness for a particular purpose and non-infringement or arising from a course of dealing, usage, or trade practice.

In no event shall Net2Phone or its suppliers be liable for any indirect, special, consequential, or incidental damages, including, without limitation, lost profits or loss or damage to data arising out of the use or inability to use this manual, even if or its suppliers have been advised of the possibility of such damages.

Max 410/420/430, Net2Phone, and the logo are registered trademarks of , Inc. in the US and certain other countries. All other trademarks mentioned in this document are the property of their respective owners.

Max 410/420/430 User’s Guide

Rev. 1.5.30 November 2003

Copyright © 2002, Net2Phone, Inc. All rights reserved

The use, disclosure, modification, transfer, or transmittal of this work for

any purpose, in any form, or by any means, without the written

permission of Net2Phone is strictly forbidden.

WARNING:

Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause [cancer, and] birth defects or other reproductive harm. Wash hands after handling.

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Contents Page Page Page Max 410/420/430 User’s Guide Table of Contents Using the MAX WEB Manager Remote IVR Configuration Max-to-Max IVR ConfigurationFor Max 410 Help with your Max 410/420/430For Max Page Product Features OverviewMax 410/420/430 User’s Guide Chapter New Features and Functionality Max 410/420/430 User’s Guide Chapter Package Contents System and Service RequirementsAbout this Guide Hardware RequirementsGetting Started Max 410, 420, To a LANLogging into Max Web ManagerSymbols Getting Started Locating Your FXS and/or FXO Ports Installing the Max 410/420/430Physical Port Numbering Max 410/420/430 User’s Guide Chapter Connecting the Max to a PBX Connecting the Max 410’s FXO Ports to aConnecting the Max 420’s FXS Ports to a Max 420 Connections to a PBXConnecting the Max 430’s FXS/FXO Ports to a Telephone/PBX Max 430 Connections to a PBXConnecting the Max 420/430’s FXS Ports to a Fax Machine Max 410/420/430 User’s Guide Chapter Dhcp LAN Max 410/420/430 User’s Guide Chapter Connecting to the Max 410 through a Serial Cable Using the HyperTerminal Emulation ProgramPassword prompt appears Login prompt is displayedEnter key Connecting to a LAN with Static IP Addresses Obtaining the Max’s Dhcp IP address via HyperTerminalEntering Static IP Addresses from a Telephone Keypad Disabling Dhcp from a telephone keypad Max 420/430Entering an IP Address from a Telephone Keypad Max 420/430 To enter an IP addressVoice prompt responds, Please enter your IP address To enter a netmask addressRe-enabling Dhcp from a Telephone Keypad Max 420/430 New netmask address is now in effectTurning Dhcp On or Off from HyperTerminal Entering Static IP Addresses via HyperTerminal MaxEntering an IP Address To enter the Max’s IP parameters from this menu Enter IP Address prompt appears FigureHyperTerminal Window Enter IP Address Max 410/420/430 User’s Guide Chapter Logging into the Max Web Manager Network Password dialog box appears Click the enter Open the door areaNetwork Password Dialog Box Max 410/420/430 User’s Guide Chapter Using the Max Web Network and Voice Configuration Port ConfigurationTo assign an address to a port Network Configuration Table DoormanIP Configuration Table Voice Configuration TableClient CDR Configuration Table CDR function enable checkbox click to enable the CDR featureConfiguring Firewalls MAX Firewall Port # Port Type Numbers Max 410/420/430 User’s Guide Chapter Account Configuration New settings should now be in effectSingle Account Management Check the Use account for all ports checkboxMultiple Account Management Make sure that Use account for all ports is not checkedLogin Button Routing Table ConfigurationAnnounce Account Balance Logical Port Numbering Adding an Entry to the Current Routing TableInterface Type Description 2, 3, 4Integrated Voice Response IVR Configuration Remote IVR ConfigurationRemote Access IVR Configuration Table This option combines the two functions described above Max 410/420/430 User’s Guide Chapter Max-to-Max IVR Configuration New York CityConfiguring Max-to-Max Calling Max-to-Max IVR Configuration TableMax 410/420/430 User’s Guide Chapter Receiving Max-to-Max Calls Max 410/420/430 User’s Guide Chapter Inbound Allow List Configuration Max-to-Max Call FlowDisconnect Unauthorized Caller radio button To add a number to the inbound allow listRequest Account and PIN From Unauthorized Callers Class of Service ConfigurationTo add restricted digits to a class definition Class Configurations To delete restricted digits from a class definitionPort Class Configuration To assign a class to a particular portLocal Dialing System Local Dialing SystemMax 410/420/430 User’s Guide Chapter System Information Commands System Name ChangeLoad Default Config Other Web Manager FunctionsRestart System Show Log MessagesUpgrading the System Software Preparing for the Upgrade Download Latest FirmwarePerforming the Upgrade To upgrade the Max firmwareHelp with your Max 410/420/430 HelpPlacing Calls to the Pstn Pound KeyPlacing Calls to Destinations within North America Max-to-Max Calling Placing International CallsCalling a Max 420’s FXS Port from Another Max Calling a Max 410’s FXO Port from Another MaxOn the New York City local Max unit On the London remote Max unitMax 410/420/430 User’s Guide Chapter Appendix a Troubleshooting Installation ProblemsNetwork Problems Symptom Possible Corrective Cause ActionUse the star key * in place of the periods Calling Problems Configuration ProblemsWhen I attempt to make a call, I hear a fast busy signal Faxing Problems Max 410/420/430 User’s Guide Appendix There are no user-serviceable parts inside the unit Appendix B Technical SupportAppendix C System Specifications Input power Temperature Storage temperatureMain processor OperationAppendix D Physical and Logical Port Number Table LogicalAppendix E Approvals and Listings For Max 410For Max FCC Declaration of ConformityParty responsible for product compliance Appendix F End User Warranty Max 410/420/430 User’s Guide Appendix Load Default · IndexTelephone · Network Password ·Telephone keypad · 18, 22, 23, 25