Net2Phone Max 430, Max 410, Max 420 manual Remote Access IVR Configuration Table

Page 56

Max 410/420/430 User’s Guide – Chapter 5

To access the IVR Configuration page, click the Remote IVR Config link on the Site Map page or on the sidebar menu.

Figure 20 – Remote Access IVR Configuration Table

Multiple passwords are supported for more flexibility.

A “Thank you” message can be enabled by clicking the “Thank you” Message check box.

The Remote Access IVR function permits system managers to select the announcement that will greet callers to an FXO port, as well as the security, call forwarding, or other options that may be applied to the port.

The Remote Access IVR Configuration Table (Figure 20) allows you to configure these options to suit your requirements.

To configure the Remote IVR Configuration Table, proceed as follows:

1.Make sure the FXO port you are configuring is connected to the analog line card of a PBX unit.

2.Be certain that a PBX or PSTN telephone number has been assigned to the port.

3.Select one of the following six modes for the port (only one mode at a time may be selected):

IVR Off – When IVR Off is selected for a port, callers to the port get an immediate

48

Image 56

Contents Page Page Page Max 410/420/430 User’s Guide Table of Contents Using the MAX WEB Manager Remote IVR Configuration Max-to-Max IVR ConfigurationFor Max Help with your Max 410/420/430For Max 410 Page Product Features OverviewMax 410/420/430 User’s Guide Chapter New Features and Functionality Max 410/420/430 User’s Guide Chapter Package Contents System and Service RequirementsAbout this Guide Hardware RequirementsGetting Started Max 410, 420, To a LANLogging into Max Web ManagerSymbols Getting Started Physical Port Numbering Installing the Max 410/420/430Locating Your FXS and/or FXO Ports Max 410/420/430 User’s Guide Chapter Connecting the Max to a PBX Connecting the Max 410’s FXO Ports to aConnecting the Max 420’s FXS Ports to a Max 420 Connections to a PBXConnecting the Max 430’s FXS/FXO Ports to a Telephone/PBX Max 430 Connections to a PBXConnecting the Max 420/430’s FXS Ports to a Fax Machine Max 410/420/430 User’s Guide Chapter Dhcp LAN Max 410/420/430 User’s Guide Chapter Connecting to the Max 410 through a Serial Cable Using the HyperTerminal Emulation ProgramEnter key Login prompt is displayedPassword prompt appears Connecting to a LAN with Static IP Addresses Obtaining the Max’s Dhcp IP address via HyperTerminalEntering Static IP Addresses from a Telephone Keypad Disabling Dhcp from a telephone keypad Max 420/430Entering an IP Address from a Telephone Keypad Max 420/430 To enter an IP addressVoice prompt responds, Please enter your IP address To enter a netmask addressRe-enabling Dhcp from a Telephone Keypad Max 420/430 New netmask address is now in effectEntering an IP Address Entering Static IP Addresses via HyperTerminal MaxTurning Dhcp On or Off from HyperTerminal To enter the Max’s IP parameters from this menu Enter IP Address prompt appears FigureHyperTerminal Window Enter IP Address Max 410/420/430 User’s Guide Chapter Logging into the Max Web Manager Network Password dialog box appears Click the enter Open the door areaNetwork Password Dialog Box Max 410/420/430 User’s Guide Chapter Using the Max Web To assign an address to a port Port ConfigurationNetwork and Voice Configuration Network Configuration Table DoormanClient Voice Configuration TableIP Configuration Table CDR Configuration Table CDR function enable checkbox click to enable the CDR featureConfiguring Firewalls MAX Firewall Port # Port Type Numbers Max 410/420/430 User’s Guide Chapter Account Configuration New settings should now be in effectSingle Account Management Check the Use account for all ports checkboxMultiple Account Management Make sure that Use account for all ports is not checkedAnnounce Account Balance Routing Table ConfigurationLogin Button Logical Port Numbering Adding an Entry to the Current Routing TableInterface Type Description 2, 3, 4Integrated Voice Response IVR Configuration Remote IVR ConfigurationRemote Access IVR Configuration Table This option combines the two functions described above Max 410/420/430 User’s Guide Chapter Max-to-Max IVR Configuration New York CityConfiguring Max-to-Max Calling Max-to-Max IVR Configuration TableMax 410/420/430 User’s Guide Chapter Receiving Max-to-Max Calls Max 410/420/430 User’s Guide Chapter Inbound Allow List Configuration Max-to-Max Call FlowDisconnect Unauthorized Caller radio button To add a number to the inbound allow listTo add restricted digits to a class definition Class of Service ConfigurationRequest Account and PIN From Unauthorized Callers Class Configurations To delete restricted digits from a class definitionPort Class Configuration To assign a class to a particular portLocal Dialing System Local Dialing SystemMax 410/420/430 User’s Guide Chapter System Information Commands System Name ChangeLoad Default Config Other Web Manager FunctionsUpgrading the System Software Show Log MessagesRestart System Preparing for the Upgrade Download Latest FirmwarePerforming the Upgrade To upgrade the Max firmwareHelp with your Max 410/420/430 HelpPlacing Calls to Destinations within North America Pound KeyPlacing Calls to the Pstn Max-to-Max Calling Placing International CallsCalling a Max 420’s FXS Port from Another Max Calling a Max 410’s FXO Port from Another MaxOn the New York City local Max unit On the London remote Max unitMax 410/420/430 User’s Guide Chapter Appendix a Troubleshooting Installation ProblemsNetwork Problems Symptom Possible Corrective Cause ActionUse the star key * in place of the periods When I attempt to make a call, I hear a fast busy signal Configuration ProblemsCalling Problems Faxing Problems Max 410/420/430 User’s Guide Appendix There are no user-serviceable parts inside the unit Appendix B Technical SupportAppendix C System Specifications Input power Temperature Storage temperatureMain processor OperationAppendix D Physical and Logical Port Number Table LogicalAppendix E Approvals and Listings For Max 410For Max FCC Declaration of ConformityParty responsible for product compliance Appendix F End User Warranty Max 410/420/430 User’s Guide Appendix Load Default · IndexTelephone keypad · 18, 22, 23, 25 Network Password ·Telephone ·