Telstrat Argent manual Observe the Software Download, Observe for Configuration File Errors

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Argent Terminal Adaptor - User Guide

Next, the ATA makes a new D-Channel X.25 call to the main Argent NMS, to automatically download its configuration. “Remote Management in Progress” (Display 4) will be displayed during this process.

3.6.9Observe the Software Download

The Argent NMS will then make a decision if the ATA requires a new version of software. If this decision is made the NMS will start downloading the new software which will take between 3 to 10 minutes. “Software Download in Progress” (Display 5) will be displayed for the duration of the download. If there is no need to download a new version of software the NMS will only download the configuration information for the site.

Do not turn off the ATA or break the connection during a software download.

3.6.10 Observe for Configuration File Errors

During the previous two steps when the ATA makes a call to the NMS to get its configuration, the ATA may show a flashing 8 (“NMS has no configuration to download”) or flashing 9 (NMS main configuration failure) on the Seven Segment Display. This error condition indicates that the configuration files for this specific ATA are not available. This is probably due to the provisioning cycle not being completed for the software components. Contact your Service Provider for further information.

3.6.11 Observe for Failure to Connect

During the previous steps when the ATA makes a call to the NMS to get its configuration the ATA may show a flashing 6 (“Last call attempt failed, D-Channel either X.25 fault or NMS unavailable.”) on the Seven Segment Display. This indicates that the ATA is having trouble connecting to the NMS service. Check the ISDN service is currently active and there are not problems with cable connections. One method of checking is to use a normal analog telephone to listen for dial tone through the POTS port of the ATA. If the dial tone exists, the D channel connection should be checked with Austpac Support Services.

Version 1.1

Telstra Corporation Limited

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ACN 051 775 556

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Contents Version Copyright 1999 Telstra Corporation Limited Table of Contents 24 Serial Port ‘AT’ Commands Description 3.1 Application IntroductionDefinitions Package ContentsPort Functions Back PanelDisplay Interpretation Top Panel Seven Segment DisplayConnect the Eftpos terminal to ATA ATA Activation InstructionsPrepare position Connect ATA to NT1Observe D-Channel X.25 Call Progress For the First Call Power-up the ATAAdjust the Display Orientation of the ATA Select the Required TEI NumberObserve for Failure to Connect Observe for Configuration File ErrorsObserve the Software Download Replace the ATA if Faulty on Arrival Observe that the ATA is ready and record the service detailsClick on Control Panel Point-to-Point Protocol PPP InstallationTick Don’t detect my modem I will select from list Installing Dial-Up Network Open Dial-Up Networking Double click on Make New Connection Configuring Dial-Up Networking DUNEnd to end test 17 V.120 SetupConnect the Eftpos terminal ATA Maintenance Warranty ATA out of Warranty with Telstra Service Assurance Introduction ‘AT’ CommandsRegister Description Register settingsPots Telephone Supplementary Features 5.1 Introduction RSP Abbreviations used in the Pots feature descriptionsMalicious Call Identification Mcid / MCT Telephone Port Pots FeaturesCall Waiting CW Call Line Presentation Clip Multiple Subscriber Number MSN Call ForwardOH DT #1# telephone number # RH
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