Zebra Technologies H 2824-Z Feed Button Modes, Power Off Mode Communications Diagnostics Mode

Page 54

Troubleshooting

Feed Button Modes

Feed Button Modes

Power Off Mode (Communications Diagnostics Mode)

With the printer power off, press and hold the feed button while you turn on the power. The printer prints out a listing of its current configuration. After printing the label, the printer will automatically enter a diagnostic mode in which the printer prints out a literal representation of all data subsequently received. To exit the diagnostic mode and resume printing, turn off and then turn on the printer.

Power On Modes

With the printer power on and top cover closed, press and hold the feed button for several seconds. The green status LED will flash a number of times in sequence. The explanation at the right (Action) shows what happens when you release the key after the specific number of flashes

Flash Sequence

Action

 

 

*

A configuration label prints.

 

 

 

*

The media sensor calibrates and a media sensor profile prints (see “Manual Calibration”

earlier in this chapter).

**

 

 

 

 

To reset the communication parameters. Press and release the feed button while the LED

*

rapidly flashes amber and green.

**

For autobaud synchronization: Send a ZPL II format to the printer while the LED rapidly

***

flashes amber and green. When the printer and host are synchronized, the LED changes to

 

solid green. NOTE: No labels will print during autobaud synchronization.

 

 

*

Resets the factory defaults, auto calibrates, and saves settings into memory.

**

 

***

 

****

 

 

 

*

The print width calibrates. While the status LED alternately flashes green and amber, a

series of stacking rectangles print on the label. When the rectangle prints to the outer

**

edges of the label, press and release the feed button. The label width and current

***

communication parameters will be saved into memory.

****

 

*****

 

 

 

*

The print darkness calibrates. A series of nine samples print, starting with the lightest and

ending with the darkest image. When the desired print darkness is achieved, press and

**

release the feed button. The print darkness will be saved into memory

***

 

****

 

*****

 

******

 

 

 

If the feed button remains pressed after a 7-flash sequence, the printer will ignore the button when it is released

980531-001 A

LP 2824-Z User Guide

53

Image 54
Contents 2824-Z User Guide Customer Order # 980531-001 a Proprietary Statement Product ImprovementsFCC Compliance Statement Canadian DOC Compliance Statement Liability DisclaimerLimitation of Liability Preface ContactsEnvironmental Management Document ConventionsSupport Related Documents Preface Contents Operations & Options Introduction HelloWhat’s in the Box? Inspecting the Printer Opening the printerAfter opening the printer, check the media compartment Closing the printer Reporting DamageIntroduction Getting Started Modes of PrintingAttaching Power Supply Adjusting the Roll Holders Loading Roll MediaPlacing the Roll in the Media Compartment Adjusting the Guides Feed Button Power SwitchOperator Controls Status LightPrinting a Test Label Hooking Up the Printer and Computer Interface Cable RequirementsCommunicating with the Printer Ethernet Interface RequirementsAdjusting the Print Width Adjusting the Print QualityOperations & Options Thermal Printing Replacing Supplies Printing in Peel-Mode XA MMP XZ XA JUS XZOperations & Options Printing on Fan-Fold Media Using the Cutter Option Operations & Options Maintenance CleaningPrint Head Considerations Media Path Considerations Sensors Lubrication Platen ConsiderationsReplacing the Platen RemovalReplacing the Print Head Thermal-Transfer LP Model Replacing the LP Print Head Maintenance Printer is not receiving power TroubleshootingResolutions Printer is on and in an idle statePrinter is receiving data Printer has failed its power on self test PostThere is a shortage of memory Either the media or ribbon is outPrint head is under temperature Print head is over temperatureFlash memory is not programmed No print on the label Print Quality ProblemsRibbon sensor settings did not print Printed image does not look rightLabel format was sent to, but not recognized by, the printer Manual Calibration Troubleshooting Tests Printing a Configuration LabelRecalibration Resetting the Factory Default Values Communications DiagnosticsPower Off Mode Communications Diagnostics Mode Feed Button ModesBattery Universal Serial Bus USB Connector InterfacesParallel Interface 33-34ZebraNet PrintServer II for Ethernet Networks Rx+Serial RS-232 Connector Connecting the Printer to a DTE Device Interfaces Page Customer Order # 980531-001A 2004 ZIH Corp