SOLVING PROBLEMS
After turning on the printer, START UP ERROR is displayed.
After pressing to recover from the error, your previously selected settings have been changed
❐This message may appear if you turned off the printer while it was printing, or while it was executing a FACTORY RESET,
Print a status sheet to see the current settings (see page 9). Adjust any settings that are incorrect.
PROBLEMS WITH OPTIONAL CARDS AND CARTRIDGES
When font cards or cartridges are used, the printer does not operate as expected
The desired font cannot be selected
❐Check that the card/cartridge is installed correctly.
❐The font that you selected may not be available for the current page orientation (por - trait or landscape). See Appendix D for more information.
❐The FONT feature (see page B- 5 for HP fonts or page C- 2 for Epson fonts) may not be set correctly. See Appendix D for information on how to use the FONT feature with optional cards and cartridges.
Fonts cannot be selected from the card or cartridge, and the message CARD ER- ROR appears
❐The small gold connectors on the edge of the card/cartridge may be dirty. Wipe them with a clean tissue.
❐The cartridge may be incompatible with this printer. See Appendix D for a list of com - patible cartridges.
52