Toshiba 1000 Series manual Troubleshooting

Page 47

5.6 Troubleshooting

Displayed on LCD

Audible Alarm

Alarm Description

What You Should Do

Output Overload

Two Beeps/sec

The UPS is overloaded

Remove loads from the UPS;

 

 

(in Line Mode). More

least to most critical. If this

 

 

power required than the

solves the problem, the UPS

 

 

UPS can provide. The

will return to normal operation.

 

 

UPS operates in bypass.

 

 

 

 

 

Battery Test

No Beeps

Battery test active.

No action needed.

 

 

 

User Notification only.

 

 

 

 

Over-Charge

Constant Beep

Overcharged Batteries.

Turn off loads. Turn off UPS

 

 

 

and call your local dealer.

Low Battery

2 Beeps/5 sec

UPS operating on

The unit will restart

 

 

Battery Power and will

Automatically when acceptable

 

 

shut down soon due to

power returns.

 

 

low battery voltage.

 

On-Battery

1 Beep/5 sec

UPS operating on

Save your data and perform a

 

 

Battery Power.

controlled shutdown.

Charger Failure

Constant Beep

Failed Charger.

Phone service representative.

 

 

 

 

Over-Temperature

Constant Beep

High ambient

Ensure that the UPS fans and

 

 

Temperature.

vents are not blocked, and that

 

 

 

the ambient temp. is < 40° C. If

 

 

 

the problem persists call your

 

 

 

service representative.

Output Short

Constant Beep

Output short circuit.

Call the service rep.

High output Voltage

Constant Beep

High output voltage.

Call the service rep.

Low Output

Constant Beep

Low output voltage.

Call the service rep.

Voltage

 

 

 

Bus Fault

2 Beeps/sec

High internal DC bus

Turn off loads. Turn off UPS

 

 

Voltage.

and call the service

 

 

 

representative.

Site Wiring Fault

1 Beep/sec

Voltage detected

UPS main connector wrong

 

 

between neutral and

polarity. Rotate the connector

 

 

ground.

(Schuko-electric contact). UPS

 

 

 

installed to main supply without

 

 

 

ground. See section 4.3 for

 

 

 

information on how to disable

 

 

 

the Site wiring alarm.

Line Abnormal

1 Beep/sec

Wrong AC Line

 

backed up during auto

 

 

 

restart.

 

25

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Contents Page Important Notice Uninterruptible Power Supply Table of Contents Manual’s Purpose and Scope Page ICES-003 EMC StatementsFCC Part Declaration of Conformity Request Safety Alert Symbol / Signal Words General Safety InstructionsPage Special Symbols Qualified Personnel shall Important Safety InstructionsQualified Personnel only XII Important Safety Instructions contd XIV LA Sécurité Conserver CES Instructions Instructions Importantes ConcernantInspection/Storage/Disposal Disposal Storage MaintenanceInstallation Precautions Conductor Routing and Grounding Operating Precautions XXI System Description IntroductionGeneral Description Block diagramPage Diagnostic Tests Free Run ModeSystem Configuration Storage Environment InstallationVertical and Wall-mounted Installations with Accessories Rack-mounted Installation with Accessories Stacked UPS Installation with accessories Rear Panel Views 1000VA 1200VA Tower Rear Panel 1000VA Rack mount 1U Rear Panel 1000VA Rack mount 2U Rear Panel Connection to main supply and loads 1000 1200 VA Example of Installation of Plug & Play products Settings Options Default Remarks Front Panel SettingsBattery Test TEST? RS-232 Standard Interface Port Computer and Alarm ConnectionsLoad Segments EPO Port emergency power offUSB Port Network Transient ProtectorButton Operation User’s Guide to OperationsUPS Startup and Shutdown Starting the UPS Shutting Down the UPSON-LINE Control Panel functionsLCD Message Description Normal DisplayUPS Meters Display UPS Configurations Interpreting UPS Messages Audible AlarmsSilencing an Alarm UPS Manual TestTroubleshooting Maintenance Output Technical SpecificationsPower Range 1000-1200 VA LV General InputEnvironmental Power Range1000 VA 19 Rack-mount model, LV, 1U & 2U GeneralPower Range 1000-1200 VA HV General Standard Power Range 1000 VA 19 Rack-mount model, HV, 1U & 2U GeneralRack-mount HV Model Tower HV ModelRack-mount LV Model Tower LV ModelUninterruptible Power SUPPLIES-UPS Warranty InformationLimitations and Exclusions Page Respective warranty period will warranty work be performed Procedure for Defective Product Screening and DispositionModifications