Toshiba 4540c with GA-1211-EX manual Scanning Problems, Error Codes

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TROUBLESHOOTING

This chapter describes how to troubleshoot the problems that could occur while you are using the equipment with the GA-1211-EX or GA-1310-EX controller attached.

Scanning Problems	56
The scanned data cannot be saved in the specified location	56
Error Codes	57
Error codes on print jobs	57

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Contents Operators Manual Page „ How to read this manual ‰ Symbols in this manual ‰ Screens‰ Trademarks Page Contents Contents TopAccess Admin Mode TopAccess User ModeOperations From the Control Panel „ Scan „ FAX ‰ User menu in User Functions ‰ Admin menu in User FunctionsGeneral menu in Admin menu LIST/REPORT menu in Admin menu Network menu in Admin menuPRINTER/E-FILING menu in Admin menu „ JOB Status „ Launching TopAccess „ TopAccess Device tabSTUDIO4540C Series/e-STUDIO6550C Series „ TopAccess Job Status tab ‰ Setting up mailboxes TopAccess User Mode Setting up General Setting „ Setting up from TopAccess Administration tab ‰ SetupSetting up Functions Setting up Device InformationSetting up Energy Save Setting up NetworkSetting up DNS Session Setting up Http Network ServiceSetting up Smtp Server Setting up Web Services Setting Setting up Print Service settings Authentication menu Setting up Odca Off Device Customization ArchitectureSetting up Network Setting up Department SettingSetting up User Authentication Setting Setting up Device CertificateCertificate Management menu Upload Software Remove Software TopAccess Admin Mode Software Included in the e-STUDIO Client Utilities CD-ROM Operations From the Control Panel GA-1211-EX/GA-1310-EX Specific Functions„ Menu „ Turning power off ShutdownSMB/FTP/OTHER ‰ Scan to SMB/FTP/OTHER Specify the following items as required and press OK Continue the operation as requiredSpecify the following item as required and press OK When the SMB/FTP/OTHER menu reappears, press OK Press Scan Operations From the Control Panel Scan to SMB Scan to FTP Scan to Hold Queue Regarding restrictions on Scan to SMB/FTP/OTHER‰ Setting the TCP/IP protocol IPv4 Press Network in the Admin menuPress IPv4 Press Http ‰ Setting the Http network serviceSpecify the following items as required and press OK Press Other ‰ Setting the Ldap serviceSpecify the following item as required and press OK Registering or editing a private template „ Launching TopAccess from the WebTools homePrivate template group and click OK Click Edit to define or edit the template properties Select the SMB/FTP/OTHER check box and click Select Agent Picture ‰ Panel Setting Private templateNetwork Path ‰ SMB/FTP/OTHER Setting Private templatePreview ‰ Scan Setting Private templateResolution 15Omit Blank „ Notice on the department management/user authentication Page Error Codes Scanning ProblemsCorrective Action Problem Description„ Error codes on print jobs Error CodesPage Index Index Page With GA-1310-EX