Dell G884D manual Your computer

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3If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and see "Contacting Dell" on page 54

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

4If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab	Function

Results	Displays the results of the test and any error conditions
	encountered.

Errors	Displays error conditions encountered, error codes, and the
	problem description.

Help	Describes the test and any requirements for running the test.

Configuration	Displays your hardware configuration for the selected device.
	NOTE: The Dell Diagnostics obtains configuration information for
	all devices from system setup, memory, and various internal tests,
	and it displays the information in the device list in the left pane of
	the screen. The device list may not display the names of all the
	components installed on your computer or all devices attached to
	your computer.

Parameters	Allows you to customize the test, if applicable, by changing the
	test settings.

5When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

6Remove the Dell Drivers and Utilities media.

Troubleshooting Software and Hardware Problems in the Microsoft Windows Vista® Operating System

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

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Troubleshooting

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Contents Dell XPS Quick Reference Guide Macrovision Product Notice Contents Lockups and Software Problems Starting Dell Diagnostics FromReinstalling Drivers and Utilities Automated Order-Status Service Technical Support and Customer ServiceReturning Items for Warranty Repair or Credit Contents Front View of the Computer About Your ComputerAbout Your Computer Back View of the Computer Front Panel Connectors Back Panel ConnectorsAbout Your Computer Installing Your Computer in an Enclosure Setting Up Your ComputerSafety Instructions Setting Up Your ComputerSetting Up Your Computer Connecting to the Internet Setting Up Your Internet ConnectionTransferring Information to a New Computer Processor SpecificationsSpecifications MemoryConnector data width ConnectorsConnector size ConnectorDrives Network adapterConnectors Audio Serial ATA Ieee 1394 FirewireESATA FlexBayControls and Lights Power buttonPower light Hard-drive activity lightPhysical PowerWattage EnvironmentalGrms Understanding Intel SpeedStep Technology Optimizing for Greater PerformanceOptimizing for Greater Performance Optimizing for Greater Performance Troubleshooting TroubleshootingTroubleshooting Tools Beep CodesType into your computer see the Service Continue until you have identified a faultyError Code Description Suggested Remedy RepetitiveIf the problem persists, contact Dell see Contacting Dell on Code DescriptionSystem Messages Message Possible Cause Corrective ActionMessage Possible Cause Message Possible Cause Dell Diagnostics When to Use Dell Diagnostics Starting Dell Diagnostics From Your Hard DriveInsert the Drivers and Utilities media Dell Diagnostics Main Menu Option FunctionYour computer Solving Problems Power ProblemsMemory Problems Lockups and Software Problems Computer does not start upSolid blue screen appears Reinstalling Your Operating System Reinstalling Your Operating SystemWhat Is a Driver? DriversReinstalling Drivers and Utilities Identifying DriversUsing the Drivers and Utilities media Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Using the Operating System Media Before you BeginReinstalling Windows Vista Finding Information Terms and Conditions U.S. only Using and maintaining devicesDell Technology Guide About your operating system Obtaining Assistance Getting HelpGetting Help Technical Support and Customer Service Online ServicesAutomated Order-Status Service Problems With Your OrderAutoTech Service Product InformationReturning Items for Warranty Repair or Credit Before You CallPage Contacting Dell Index IndexIndex Index Index