Dell G884D manual Starting Dell Diagnostics From, Lockups and Software Problems

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5Troubleshooting . . . . . . . . . . . . . . . . . . . . 25

Safety Instructions	25
Troubleshooting Tools	25
Beep Codes	25
System Messages	28
Dell Diagnostics	31
When to Use Dell Diagnostics	31
Starting Dell Diagnostics From Your
Hard Drive	31
Starting Dell Diagnostics From the
Drivers and Utilities Media	32
Dell Diagnostics Main Menu	33
Troubleshooting Software and Hardware
Problems in the Microsoft Windows Vista®
Operating System	34
Solving Problems	35
Power Problems	35
Memory Problems	36
Lockups and Software Problems	37

6 Reinstalling Your Operating System . . . . 39

Drivers	39
What Is a Driver?	39
Identifying Drivers	40
Reinstalling Drivers and Utilities	40
Using the Drivers and Utilities media	41
Restoring Your Operating System	42
Using Microsoft Windows System Restore . . . .	43
Using Dell Factory Image Restore	44
Using the Operating System Media	45

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Contents

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Contents Dell XPS Quick Reference Guide Macrovision Product Notice Contents Lockups and Software Problems Starting Dell Diagnostics FromReinstalling Drivers and Utilities Automated Order-Status Service Technical Support and Customer ServiceReturning Items for Warranty Repair or Credit Contents Front View of the Computer About Your ComputerAbout Your Computer Back View of the Computer Front Panel Connectors Back Panel ConnectorsAbout Your Computer Setting Up Your Computer Safety InstructionsInstalling Your Computer in an Enclosure Setting Up Your ComputerSetting Up Your Computer Connecting to the Internet Setting Up Your Internet ConnectionTransferring Information to a New Computer Specifications SpecificationsProcessor MemoryConnectors Connector sizeConnector data width ConnectorDrives Network adapterConnectors Audio Ieee 1394 Firewire ESATASerial ATA FlexBayPower button Power lightControls and Lights Hard-drive activity lightPower WattagePhysical EnvironmentalGrms Understanding Intel SpeedStep Technology Optimizing for Greater PerformanceOptimizing for Greater Performance Optimizing for Greater Performance Troubleshooting Troubleshooting ToolsTroubleshooting Beep CodesContinue until you have identified a faulty ErrorType into your computer see the Service Code Description Suggested Remedy RepetitiveIf the problem persists, contact Dell see Contacting Dell on Code DescriptionSystem Messages Message Possible Cause Corrective ActionMessage Possible Cause Message Possible Cause Dell Diagnostics When to Use Dell Diagnostics Starting Dell Diagnostics From Your Hard DriveInsert the Drivers and Utilities media Dell Diagnostics Main Menu Option FunctionYour computer Solving Problems Power ProblemsMemory Problems Lockups and Software Problems Computer does not start upSolid blue screen appears Reinstalling Your Operating System What Is a Driver?Reinstalling Your Operating System DriversReinstalling Drivers and Utilities Identifying DriversUsing the Drivers and Utilities media Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Using the Operating System Media Before you BeginReinstalling Windows Vista Finding Information Terms and Conditions U.S. only Using and maintaining devicesDell Technology Guide About your operating system Obtaining Assistance Getting HelpGetting Help Technical Support and Customer Service Online ServicesProblems With Your Order AutoTech ServiceAutomated Order-Status Service Product InformationReturning Items for Warranty Repair or Credit Before You CallPage Contacting Dell Index IndexIndex Index Index