Dell G884D manual Contacting Dell

Page 54

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1Visit support.dell.com.

2Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

3Click Contact Us on the left side of the page.

4Select the appropriate service or support link based on your need.

5Choose the method of contacting Dell that is convenient for you.

54

Getting Help

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Contents Dell XPS Quick Reference Guide Macrovision Product Notice Contents Starting Dell Diagnostics From Lockups and Software ProblemsReinstalling Drivers and Utilities Technical Support and Customer Service Automated Order-Status ServiceReturning Items for Warranty Repair or Credit Contents About Your Computer Front View of the ComputerAbout Your Computer Back View of the Computer Front Panel Connectors Back Panel ConnectorsAbout Your Computer Installing Your Computer in an Enclosure Setting Up Your ComputerSafety Instructions Setting Up Your ComputerSetting Up Your Computer Connecting to the Internet Setting Up Your Internet ConnectionTransferring Information to a New Computer Processor SpecificationsSpecifications MemoryConnector data width ConnectorsConnector size ConnectorDrives Network adapterConnectors Audio Serial ATA Ieee 1394 FirewireESATA FlexBayControls and Lights Power buttonPower light Hard-drive activity lightPhysical PowerWattage EnvironmentalGrms Optimizing for Greater Performance Understanding Intel SpeedStep TechnologyOptimizing for Greater Performance Optimizing for Greater Performance Troubleshooting TroubleshootingTroubleshooting Tools Beep CodesType into your computer see the Service Continue until you have identified a faultyError Code Description Suggested Remedy RepetitiveIf the problem persists, contact Dell see Contacting Dell on Code DescriptionSystem Messages Message Possible Cause Corrective ActionMessage Possible Cause Message Possible Cause Dell Diagnostics When to Use Dell Diagnostics Starting Dell Diagnostics From Your Hard DriveInsert the Drivers and Utilities media Dell Diagnostics Main Menu Option FunctionYour computer Solving Problems Power ProblemsMemory Problems Lockups and Software Problems Computer does not start upSolid blue screen appears Reinstalling Your Operating System Reinstalling Your Operating SystemWhat Is a Driver? DriversReinstalling Drivers and Utilities Identifying DriversUsing the Drivers and Utilities media Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Using the Operating System Media Before you BeginReinstalling Windows Vista Finding Information Using and maintaining devices Terms and Conditions U.S. onlyDell Technology Guide About your operating system Getting Help Obtaining AssistanceGetting Help Technical Support and Customer Service Online Services Automated Order-Status Service Problems With Your Order AutoTech Service Product InformationReturning Items for Warranty Repair or Credit Before You CallPage Contacting Dell Index IndexIndex Index Index