Dell G884D manual Troubleshooting Tools, Beep Codes

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Troubleshooting

Safety Instructions

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your own personal safety.

CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Troubleshooting Tools

Follow these tips when troubleshooting your computer:

•If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

•If a peripheral device does not work, ensure that the device is properly connected.

•If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).

•If an error message occurs in a program, see the program’s documentation.

NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view.

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code consists of repetitive three short beeps. This beep code tells you that the computer encountered a possible system board failure.

Troubleshooting

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Contents Dell XPS Quick Reference Guide Macrovision Product Notice Contents Lockups and Software Problems Starting Dell Diagnostics FromReinstalling Drivers and Utilities Automated Order-Status Service Technical Support and Customer ServiceReturning Items for Warranty Repair or Credit Contents Front View of the Computer About Your ComputerAbout Your Computer Back View of the Computer Back Panel Connectors Front Panel ConnectorsAbout Your Computer Safety Instructions Setting Up Your ComputerInstalling Your Computer in an Enclosure Setting Up Your ComputerSetting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetTransferring Information to a New Computer Specifications SpecificationsProcessor MemoryConnector size ConnectorsConnector data width ConnectorNetwork adapter DrivesConnectors Audio ESATA Ieee 1394 FirewireSerial ATA FlexBayPower light Power buttonControls and Lights Hard-drive activity lightWattage PowerPhysical Environmental Grms Understanding Intel SpeedStep Technology Optimizing for Greater PerformanceOptimizing for Greater Performance Optimizing for Greater Performance Troubleshooting Tools TroubleshootingTroubleshooting Beep CodesError Continue until you have identified a faultyType into your computer see the Service Code Description Suggested Remedy RepetitiveCode Description If the problem persists, contact Dell see Contacting Dell onMessage Possible Cause Corrective Action System MessagesMessage Possible Cause Message Possible Cause Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics When to Use Dell DiagnosticsInsert the Drivers and Utilities media Option Function Dell Diagnostics Main MenuYour computer Power Problems Solving ProblemsMemory Problems Computer does not start up Lockups and Software ProblemsSolid blue screen appears What Is a Driver? Reinstalling Your Operating SystemReinstalling Your Operating System DriversIdentifying Drivers Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities media Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Before you Begin Using the Operating System MediaReinstalling Windows Vista Finding Information Terms and Conditions U.S. only Using and maintaining devicesDell Technology Guide About your operating system Obtaining Assistance Getting HelpGetting Help Online Services Technical Support and Customer ServiceAutoTech Service Problems With Your OrderAutomated Order-Status Service Product InformationBefore You Call Returning Items for Warranty Repair or CreditPage Contacting Dell Index IndexIndex Index Index