Dell G884D manual Identifying Drivers, Reinstalling Drivers and Utilities

Page 40

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

1Click the Windows Vista start button ™, and right-click Computer.

2Click Properties→ Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 40).

Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Using Windows Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.

1Click the Windows Vista start button , and right-click Computer.

2Click Properties→ Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

3Right-click the device for which the new driver was installed and click Properties.

4Click the Drivers tab→ Roll Back Driver.

40

Reinstalling Your Operating System

Image 40

Contents Dell XPS Quick Reference Guide Macrovision Product Notice Contents Lockups and Software Problems Starting Dell Diagnostics FromReinstalling Drivers and Utilities Automated Order-Status Service Technical Support and Customer ServiceReturning Items for Warranty Repair or Credit Contents Front View of the Computer About Your ComputerAbout Your Computer Back View of the Computer Front Panel Connectors Back Panel ConnectorsAbout Your Computer Setting Up Your Computer Safety InstructionsInstalling Your Computer in an Enclosure Setting Up Your ComputerSetting Up Your Computer Connecting to the Internet Setting Up Your Internet ConnectionTransferring Information to a New Computer Specifications SpecificationsProcessor MemoryConnectors Connector sizeConnector data width ConnectorDrives Network adapterConnectors Audio Ieee 1394 Firewire ESATASerial ATA FlexBayPower button Power lightControls and Lights Hard-drive activity lightPower WattagePhysical EnvironmentalGrms Understanding Intel SpeedStep Technology Optimizing for Greater PerformanceOptimizing for Greater Performance Optimizing for Greater Performance Troubleshooting Troubleshooting ToolsTroubleshooting Beep CodesContinue until you have identified a faulty ErrorType into your computer see the Service Code Description Suggested Remedy RepetitiveIf the problem persists, contact Dell see Contacting Dell on Code DescriptionSystem Messages Message Possible Cause Corrective ActionMessage Possible Cause Message Possible Cause Dell Diagnostics When to Use Dell Diagnostics Starting Dell Diagnostics From Your Hard DriveInsert the Drivers and Utilities media Dell Diagnostics Main Menu Option FunctionYour computer Solving Problems Power ProblemsMemory Problems Lockups and Software Problems Computer does not start upSolid blue screen appears Reinstalling Your Operating System What Is a Driver?Reinstalling Your Operating System DriversReinstalling Drivers and Utilities Identifying DriversUsing the Drivers and Utilities media Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Using the Operating System Media Before you BeginReinstalling Windows Vista Finding Information Terms and Conditions U.S. only Using and maintaining devicesDell Technology Guide About your operating system Obtaining Assistance Getting HelpGetting Help Technical Support and Customer Service Online ServicesProblems With Your Order AutoTech ServiceAutomated Order-Status Service Product InformationReturning Items for Warranty Repair or Credit Before You CallPage Contacting Dell Index IndexIndex Index Index