Dell G884D manual Problems With Your Order, Product Information, AutoTech Service

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•Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only)

•Anonymous file transfer protocol (FTP) ftp.dell.com

Log in as user: anonymous, and use your e-mail address as your password.

AutoTech Service

Dell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.

When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call for your region, see "Contacting Dell" on page 54

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 54

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see "Contacting Dell" on page 54

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 54

Getting Help

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Contents Dell XPS Quick Reference Guide Macrovision Product Notice Contents Starting Dell Diagnostics From Lockups and Software ProblemsReinstalling Drivers and Utilities Technical Support and Customer Service Automated Order-Status ServiceReturning Items for Warranty Repair or Credit Contents About Your Computer Front View of the ComputerAbout Your Computer Back View of the Computer Back Panel Connectors Front Panel ConnectorsAbout Your Computer Setting Up Your Computer Setting Up Your ComputerSafety Instructions Installing Your Computer in an EnclosureSetting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetTransferring Information to a New Computer Memory SpecificationsSpecifications ProcessorConnector ConnectorsConnector size Connector data widthNetwork adapter DrivesConnectors Audio FlexBay Ieee 1394 FirewireESATA Serial ATAHard-drive activity light Power buttonPower light Controls and LightsEnvironmental PowerWattage PhysicalGrms Optimizing for Greater Performance Understanding Intel SpeedStep TechnologyOptimizing for Greater Performance Optimizing for Greater Performance Beep Codes TroubleshootingTroubleshooting Tools TroubleshootingCode Description Suggested Remedy Repetitive Continue until you have identified a faultyError Type into your computer see the ServiceCode Description If the problem persists, contact Dell see Contacting Dell onMessage Possible Cause Corrective Action System MessagesMessage Possible Cause Message Possible Cause Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics When to Use Dell DiagnosticsInsert the Drivers and Utilities media Option Function Dell Diagnostics Main MenuYour computer Power Problems Solving ProblemsMemory Problems Computer does not start up Lockups and Software ProblemsSolid blue screen appears Drivers Reinstalling Your Operating SystemWhat Is a Driver? Reinstalling Your Operating SystemIdentifying Drivers Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities media Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Before you Begin Using the Operating System MediaReinstalling Windows Vista Finding Information Using and maintaining devices Terms and Conditions U.S. onlyDell Technology Guide About your operating system Getting Help Obtaining AssistanceGetting Help Online Services Technical Support and Customer ServiceProduct Information Problems With Your OrderAutoTech Service Automated Order-Status ServiceBefore You Call Returning Items for Warranty Repair or CreditPage Contacting Dell Index IndexIndex Index Index