Dell G884D manual Using the Drivers and Utilities media

Page 41

Using the Drivers and Utilities media

If using Device Driver Rollback or System Restore ("Restoring Your Operating System" on page 42) does not resolve the problem, then reinstall the driver from the Drivers and Utilities media.

1With the Windows desktop displayed, insert the Drivers and Utilities media.

If this is the first time you are using the Drivers and Utilities media, go to step 2. If not, go to step 5.

2When the Drivers and Utilities media installation program starts, follow the prompts on the screen.

3When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer.

4When you see the Windows desktop, reinsert the Drivers and Utilities media.

5At the Welcome Dell System Owner screen, click Next.

NOTE: The Drivers and Utilities media displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed by the Drivers and Utilities media. If those drivers are not displayed, exit the Drivers and Utilities media program. For drivers information, see the documentation that came with the device.

A message appears, stating that the Drivers and Utilities media is detecting hardware in your computer.

The drivers that are used by your computer are automatically displayed in the My Drivers—The Drivers and Utilities media has identified these components in your system window.

6Click the driver that you want to reinstall and follow the instructions on the screen.

If a particular driver is not listed, that driver is not required by your operating system.

Reinstalling Your Operating System

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Contents Dell XPS Quick Reference Guide Macrovision Product Notice Contents Reinstalling Drivers and Utilities Starting Dell Diagnostics FromLockups and Software Problems Returning Items for Warranty Repair or Credit Technical Support and Customer ServiceAutomated Order-Status Service Contents About Your Computer About Your ComputerFront View of the Computer Back View of the Computer Back Panel Connectors Front Panel ConnectorsAbout Your Computer Safety Instructions Setting Up Your ComputerInstalling Your Computer in an Enclosure Setting Up Your ComputerSetting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetTransferring Information to a New Computer Specifications SpecificationsProcessor MemoryConnector size ConnectorsConnector data width ConnectorNetwork adapter DrivesConnectors Audio ESATA Ieee 1394 FirewireSerial ATA FlexBayPower light Power buttonControls and Lights Hard-drive activity lightWattage PowerPhysical EnvironmentalGrms Optimizing for Greater Performance Optimizing for Greater PerformanceUnderstanding Intel SpeedStep Technology Optimizing for Greater Performance Troubleshooting Tools TroubleshootingTroubleshooting Beep CodesError Continue until you have identified a faultyType into your computer see the Service Code Description Suggested Remedy RepetitiveCode Description If the problem persists, contact Dell see Contacting Dell onMessage Possible Cause Corrective Action System MessagesMessage Possible Cause Message Possible Cause Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics When to Use Dell DiagnosticsInsert the Drivers and Utilities media Option Function Dell Diagnostics Main MenuYour computer Power Problems Solving ProblemsMemory Problems Computer does not start up Lockups and Software Problems Solid blue screen appears What Is a Driver? Reinstalling Your Operating SystemReinstalling Your Operating System DriversIdentifying Drivers Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities media Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Before you Begin Using the Operating System MediaReinstalling Windows Vista Finding Information Dell Technology Guide About your operating system Using and maintaining devicesTerms and Conditions U.S. only Getting Help Getting HelpObtaining Assistance Online Services Technical Support and Customer ServiceAutoTech Service Problems With Your OrderAutomated Order-Status Service Product InformationBefore You Call Returning Items for Warranty Repair or CreditPage Contacting Dell Index IndexIndex Index Index