Dell XPS manual 118

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Greece	Website: support.euro.dell.com
International Access Code: 00	E-mail: support.euro.dell.com/gr/en/emaildell/
Country Code: 30	Technical Support	080044149518
	Gold Technical Support	08844140083
	Switchboard	2108129800
	Sales	2108129800
	Fax	2108129812

Grenada	General Support	toll-free: 1-866-540-3355

Guatemala	General Support	1-800-999-0136

Guyana	General Support	toll-free: 1-877-270-4609

Hong Kong	Website: support.ap.dell.com
International Access Code: 001	E-mail: ap_support@dell.com
Country Code: 852	Technical Support (Dimension™ and Inspiron™)	2969 3189
	Technical Support (OptiPlex™, Latitude™, and	2969 3191
	Dell Precision™)
	Technical Support (PowerApp™, PowerEdge™,	2969 3196
	PowerConnect™, and PowerVault™)
	Gold Queue EEC Hotline	2969 3187
	Customer Advocacy	3416 0910
	Large Corporate Accounts	3416 0907
	Global Customer Programs	3416 0908
	Medium Business Division	3416 0912
	Home and Small Business Division	2969 3105

India	Technical Support	1600 33 8045
	Sales	1600 33 8044

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Appendix

Image 118

Contents Serial connector Fans Headphone connector Microphone connectorIeee 1394 connector Diagnostic lightsAbbreviations and Acronyms Contents Mail, Modem, and Internet Problems Optimizing PerformanceRestoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Removing and Installing Parts Protecting Against Electrostatic Discharge110 105109 128Contents Safety General Safety When Using Your Computer Safety When Working Inside Your ComputerSafety Ergonomic Computing Habits Safety Protecting Against Electrostatic DischargeSafety Battery Disposal W . d e l l . c o m s u p p o r t . d e l l . c o m Finding Information for Your Computer How to change my display resolution Drivers for my computer Service Tag and Microsoft Windows LabelResourceCD My computer documentationFinding Information for Your Computer Opening the Drive Door Connecting Two Monitors Using Your ComputerTV OUT connector DVI white connector If both monitors have VGA connectorsOptional VGA adapter Settings and Functions Configuring Graphics CardsIf one of the monitors is a television About Serial ATA Drives About Your RAID ConfigurationRemoving the Graphics Card Driver RAID Level Segment Hard driveTransferring Information to a New Computer SegmentCopying CDs and DVDs Using Blank CD-Rs and CD-RWs How to Copy a CD or DVDHelpful Tips Turning Off Your Computer Network Setup WizardIntegrated firewall provided with Windows XP Using Your Computer Hyper-Threading Intel Performance Acceleration TechnologyDDR Memory and Processor Front-Side Bus Optimizing PerformanceOverclocking Finding Solutions Solving ProblemsFinding Help Information Drive Problems Battery ProblemsFloppy drive problems CD drive problems Hard drive problems Problems writing to a CD-RW driveDVD drive problems Under Error-checking, click Check NowMail, Modem, and Internet Problems Click Add or Remove Programs Error MessagesClick the Change or Remove Program icon Computer stops responding General ProblemsProgram stops responding Program crashes repeatedly Other software problemsSolid blue screen appears Other technical problems General hardware problemsKeyboard Problems Ieee 1394 Device ProblemsClick Printers and Other Hardware Mouse Problems Simultaneously press CtrlEsc to display the Start menuNetwork Network ProblemsIntegrity/speed light Power Problems Printer Problems Scanner Problems Click Scanners and CamerasSound and Speaker Problems No sound from speakersNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Click Appearance and ThemesSolving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsAdvanced Troubleshooting = yellow = green = off Light Pattern Problem Description When to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the ResourceCDOption Function Dell Diagnostics Main MenuTab Function What Is a Driver? DriversReinstalling Drivers Identifying DriversUsing the ResourceCD Using Microsoft Windows XP System RestoreCreating a Restore Point Click System RestoreUndoing the Last System Restore Restoring the Computer to an Earlier Operating StateClick the System Restore tab Enabling System RestoreClick Performance and Maintenance Click Performance and Maintenance and click SystemBooting From the Operating System CD Reinstalling Microsoft Windows XPReinstalling Windows XP Before You BeginWindows XP Setup NextAdvanced Troubleshooting Front View Removing and Installing PartsFront and Back View of the Computer Computer. Instead, perform a Microsoft Windows shutdownFront View Doors Open Back View Network or broadband jack Removing and Installing Parts Before You Begin Precautionary MeasuresRecommended Tools Protecting Against Electrostatic Discharge Opening the Computer Cover Page Inside View of Your Computer Floppy drive CD/DVD drive Hard driveSystem Board Components MemoryMemory Installation Guidelines DDR Memory OverviewInstalling Memory Notch Memory module Cutouts Crossbar Installing a PCI Card PCI CardsNot fully seated card Fully seated card Bracket Removing a PCI Card Filler bracket Alignment guide Alignment bar Retention armAGP Cards Removing an AGP CardDrives Installing an AGP CardOverview Removing a Hard Drive Hard DriveFloppy drive CD/DVD drives Hard drives Power cable Tabs Installing a Hard DrivePower cable Tabs IDE hard- drive cable IDE hard drive exampleSystem board Connector Drive Bracket rails ScrewsFloppy Drive Removing a Floppy DriveInstalling a Floppy Drive Tabs Floppy driveTabs Floppy drive CD/DVD Drive Power cable Tabs CD/DVD drive cable Audio cableRemoving a CD/DVD Drive Installing a CD/DVD Drive Power cable Tabs CD/DVD drive cable Audio cable Processor Airflow Shroud Removing the Processor Airflow ShroudTop anchor tabs Installing the Processor Airflow ShroudSide anchor tabs Indentations Bottom anchor tabs Installing the Processor ProcessorProcessor socket Removing the Processor Retention module Heat sink processor socket Release tabRemoving the Front Panel Front PanelRelease lever Processor Socket Replacing the Front Panel Drive Door Removing the Drive DoorReplacing the Drive Door Top bracket hinge Bottom bracket hingeHinge tab Door hinges Door bracket Door bracket/door hinge assembly100 Door hingeBattery 101Closing the Computer Cover Battery102 103 Cover latch release Security cable slot Padlock ringRemoving and Installing Parts Specifications 105Audio 106Video Expansion Bus107 Controls and LightsPhysical Power108 EnvironmentalSystem Setup Screens Standard SettingsViewing Settings Boot SequenceChanging Boot Sequence for Future Boots Clearing Forgotten PasswordsChanging Boot Sequence for the Current Boot 110Dell Technical Support Policy U.S. Only 111Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsContacting Dell 112113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 Regulatory Notices What is covered by this limited warranty?What is not covered by this limited warranty? Limited Warranties and Return PolicyHow long does this limited warranty last? 129What will Dell do? What do I do if I need warranty service?130 Total Satisfaction Return Policy U.S. Only What if I purchased a service contract?May I transfer the limited warranty? How will you fix my product?132 133 134 Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada OnlyIntel’s Three Year Limited Warranty 136137 What are Errata?Appendix Index Index 139Help file, 14 accessing Processor Problems Modem problems140 Index Index 141 Wizard, 37 reinstalling, 60 scanner, 44 System Restore 142 Index

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