Dell XPS manual 136, Intel’s Three Year Limited Warranty

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization Number. You must ship the Dell Software and Peripherals products back to Dell in their original manufacturer's packaging (which must be in as-new condition), prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.

To qualify for refund or replacement, returned products must be in as-new condition, software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it.

Intel® Warranty Statement for Pentium® and Celeron® Processors Only (U.S. and Canada Only)

Intel’s Three Year Limited Warranty

Limited Warranty

Intel warrants that its family of Pentium® and Celeron® processors, if properly used and installed, will be free from defects in materials and workmanship and will substantially conform to Intel’s publicly available specifications for a period of three (3) years after the date the Pentium or Celeron processor was purchased (whether purchased separately or as part of a computer system).

If the Pentium or Celeron processor, which is the subject of this Limited Warranty, fails during the warranty period for reasons covered by this Limited Warranty, Intel, at its option, will:

REPAIR the Pentium or Celeron processor by means of hardware and/or software; OR

REPLACE the Pentium or Celeron processor with another Pentium or Celeron processor; OR if Intel is unable to repair or replace the particular Pentium or Celeron processor,

REFUND the then-current value of the Pentium or Celeron processor.

THIS LIMITED WARRANTY, AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER STATE LAW, APPLY ONLY TO THE ORIGINAL PURCHASER OF THE PENTIUM OR CELERON PROCESSOR, OR PENTIUM OR CELERON PROCESSOR-BASED COMPUTER AND LAST ONLY FOR AS LONG AS SUCH PURCHASER CONTINUES TO OWN THE PROCESSOR.

Extent of Limited Warranty

Intel does not warrant that your Pentium or Celeron processor will be free from design defects or errors known as "errata." Current characterized errata are available upon request. This limited warranty is for purchasers in the United States and Canada only. The limited warranty does not cover any costs relating to removal or replacement of any Pentium or Celeron processors that are soldered or otherwise permanently affixed to your system’s motherboard.

This limited warranty does not cover damages due to external causes, including accident, problems with electrical power, usage not in accordance with product instructions, misuse, neglect, alteration, repair, improper installation, or improper testing.

How to Obtain Warranty Service

To obtain warranty service for your Pentium or Celeron processor, you may contact your computer system manufacturer in accordance with its instructions, or you may contact Intel.

To request warranty service from Intel, you should call Intel at 1-800-628-8686 during the warranty period during normal business hours (Pacific Time), excluding holidays. Please be prepared to provide:

(1)your name, address, and telephone numbers;

(2)proof of purchase;

(3)this Intel warranty card;

(4)a description of the computer system including the brand and model; and

(5)an explanation of the problem.

[Note: The Customer Service Representative may need additional information from you depending on the nature of the problem.]

The replacement processor is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period or one

(1) year, whichever is longer.

WARRANTY LIMITATIONS AND EXCLUSIONS

THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. INTEL MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE. INTEL DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME LAWS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

LIMITATIONS OF LIABILITY

INTEL’S RESPONSIBILITY UNDER THIS, OR ANY OTHER WARRANTY, IMPLIED OR EXPRESS, IS LIMITED TO REPAIR, REPLACEMENT OR REFUND, AS SET FORTH ABOVE. THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY. INTEL IS NOT RESPONSIBLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH A SYSTEM CONTAINING YOUR PENTIUM PROCESSOR. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

THE LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

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Appendix

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Contents Headphone connector Microphone connector Ieee 1394 connectorSerial connector Fans Diagnostic lightsAbbreviations and Acronyms Contents Mail, Modem, and Internet Problems Optimizing PerformanceRestoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Removing and Installing Parts Protecting Against Electrostatic Discharge105 109110 128Contents Safety General Safety When Using Your Computer Safety When Working Inside Your ComputerSafety Ergonomic Computing Habits Safety Protecting Against Electrostatic DischargeSafety Battery Disposal W . d e l l . c o m s u p p o r t . d e l l . c o m Finding Information for Your Computer How to change my display resolution Service Tag and Microsoft Windows Label ResourceCDDrivers for my computer My computer documentationFinding Information for Your Computer Opening the Drive Door Connecting Two Monitors Using Your ComputerTV OUT connector DVI white connector If both monitors have VGA connectorsOptional VGA adapter Settings and Functions Configuring Graphics CardsIf one of the monitors is a television About Serial ATA Drives About Your RAID ConfigurationRemoving the Graphics Card Driver RAID Level Segment Hard driveTransferring Information to a New Computer SegmentCopying CDs and DVDs Using Blank CD-Rs and CD-RWs How to Copy a CD or DVDHelpful Tips Turning Off Your Computer Network Setup WizardIntegrated firewall provided with Windows XP Using Your Computer Intel Performance Acceleration Technology DDR Memory and Processor Front-Side BusHyper-Threading Optimizing PerformanceOverclocking Finding Solutions Solving ProblemsFinding Help Information Drive Problems Battery ProblemsFloppy drive problems CD drive problems Problems writing to a CD-RW drive DVD drive problemsHard drive problems Under Error-checking, click Check NowMail, Modem, and Internet Problems Click Add or Remove Programs Error MessagesClick the Change or Remove Program icon Computer stops responding General ProblemsProgram stops responding Program crashes repeatedly Other software problemsSolid blue screen appears Other technical problems General hardware problemsKeyboard Problems Ieee 1394 Device ProblemsClick Printers and Other Hardware Mouse Problems Simultaneously press CtrlEsc to display the Start menuNetwork Network ProblemsIntegrity/speed light Power Problems Printer Problems Scanner Problems Click Scanners and CamerasSound and Speaker Problems No sound from speakersNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Click Appearance and ThemesSolving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsAdvanced Troubleshooting = yellow = green = off Light Pattern Problem Description When to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the ResourceCDOption Function Dell Diagnostics Main MenuTab Function What Is a Driver? DriversReinstalling Drivers Identifying DriversUsing Microsoft Windows XP System Restore Creating a Restore PointUsing the ResourceCD Click System RestoreUndoing the Last System Restore Restoring the Computer to an Earlier Operating StateEnabling System Restore Click Performance and MaintenanceClick the System Restore tab Click Performance and Maintenance and click SystemReinstalling Microsoft Windows XP Reinstalling Windows XPBooting From the Operating System CD Before You BeginWindows XP Setup NextAdvanced Troubleshooting Removing and Installing Parts Front and Back View of the ComputerFront View Computer. Instead, perform a Microsoft Windows shutdownFront View Doors Open Back View Network or broadband jack Removing and Installing Parts Before You Begin Precautionary MeasuresRecommended Tools Protecting Against Electrostatic Discharge Opening the Computer Cover Page Inside View of Your Computer Floppy drive CD/DVD drive Hard driveSystem Board Components MemoryMemory Installation Guidelines DDR Memory OverviewInstalling Memory Notch Memory module Cutouts Crossbar Installing a PCI Card PCI CardsNot fully seated card Fully seated card Bracket Removing a PCI Card Filler bracket Alignment guide Alignment bar Retention armAGP Cards Removing an AGP CardDrives Installing an AGP CardOverview Removing a Hard Drive Hard DriveFloppy drive CD/DVD drives Hard drives Installing a Hard Drive Power cable Tabs IDE hard- drive cablePower cable Tabs IDE hard drive exampleSystem board Connector Drive Bracket rails ScrewsFloppy Drive Removing a Floppy DriveInstalling a Floppy Drive Tabs Floppy driveTabs Floppy drive CD/DVD Drive Power cable Tabs CD/DVD drive cable Audio cableRemoving a CD/DVD Drive Installing a CD/DVD Drive Power cable Tabs CD/DVD drive cable Audio cable Processor Airflow Shroud Removing the Processor Airflow ShroudTop anchor tabs Installing the Processor Airflow ShroudSide anchor tabs Indentations Bottom anchor tabs Installing the Processor ProcessorProcessor socket Removing the Processor Retention module Heat sink processor socket Release tabRemoving the Front Panel Front PanelRelease lever Processor Socket Replacing the Front Panel Drive Door Removing the Drive DoorReplacing the Drive Door Top bracket hinge Bottom bracket hingeDoor bracket/door hinge assembly 100Hinge tab Door hinges Door bracket Door hingeBattery 101Closing the Computer Cover Battery102 103 Cover latch release Security cable slot Padlock ringRemoving and Installing Parts Specifications 105106 VideoAudio Expansion Bus107 Controls and LightsPower 108Physical EnvironmentalStandard Settings Viewing SettingsSystem Setup Screens Boot SequenceClearing Forgotten Passwords Changing Boot Sequence for the Current BootChanging Boot Sequence for Future Boots 110Dell Technical Support Policy U.S. Only 111Definition of Dell-Installed Software and Peripherals Contacting DellDefinition of Third-Party Software and Peripherals 112113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 What is covered by this limited warranty? What is not covered by this limited warranty?Regulatory Notices Limited Warranties and Return PolicyHow long does this limited warranty last? 129What will Dell do? What do I do if I need warranty service?130 What if I purchased a service contract? May I transfer the limited warranty?Total Satisfaction Return Policy U.S. Only How will you fix my product?132 133 134 Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada OnlyIntel’s Three Year Limited Warranty 136137 What are Errata?Appendix Index Index 139Help file, 14 accessing Processor Problems Modem problems140 Index Index 141 Wizard, 37 reinstalling, 60 scanner, 44 System Restore 142 Index
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