Dell XPS manual 125

Page 125

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Sweden (Upplands Vasby)

Website: support.euro.dell.com

 

International Access Code: 00

E-mail: swe_support@dell.com

 

Country Code: 46

E-mail Support for Latitude and Inspiron:

 

City Code: 8

Swe-nbk_kats@dell.com

 

 

 

 

E-mail Support for OptiPlex: Swe_kats@dell.com

 

 

E-mail Support for Servers:

 

 

Nordic_server_support@dell.com

 

 

Technical Support

08 590 05 199

 

Relational Customer Care

08 590 05 642

 

Home/Small Business Customer Care

08 587 70 527

 

Employee Purchase Program (EPP) Support

20 140 14 44

 

Fax Technical Support

08 590 05 594

 

Sales

08 590 05 185

 

 

 

Switzerland (Geneva)

Website: support.euro.dell.com

 

International Access Code: 00

E-mail: swisstech@dell.com

 

Country Code: 41

E-mail for French-speaking HSB and Corporate

 

City Code: 22

Customers: support.euro.dell.com/ch/fr/emaildell/

 

 

 

 

Technical Support (Home and Small Business)

0844 811 411

 

Technical Support (Corporate)

0844 822 844

 

Customer Care (Home and Small Business)

0848 802 202

 

Customer Care (Corporate)

0848 821 721

 

Fax

022 799 01 90

 

Switchboard

022 799 01 01

 

 

 

Taiwan

Technical Support (portable and desktop

toll-free: 00801 86 1011

International Access Code: 002

computers)

 

Country Code: 886

Technical Support (servers)

toll-free: 0080 60 1256

 

 

 

Transaction Sales

toll-free: 0080 651 228

 

Corporate Sales

toll-free: 0080 651 227

 

 

 

Thailand

Technical Support

toll-free: 0880 060 07

International Access Code: 001

Customer Service (Penang, Malaysia)

604 633 4949

Country Code: 66

Sales

toll-free: 0880 060 09

 

 

 

Trinidad/Tobago

General Support

1-800-805-8035

 

 

 

Appendix

125

Page 124 Page 126
Image 125
Page 124 Page 126
Contents Ieee 1394 connector Headphone connector Microphone connectorSerial connector Fans Diagnostic lightsAbbreviations and Acronyms Contents Optimizing Performance Mail, Modem, and Internet ProblemsResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Protecting Against Electrostatic Discharge Removing and Installing Parts109 105110 128Contents Safety General Safety When Working Inside Your Computer Safety When Using Your ComputerSafety Battery Disposal Safety Protecting Against Electrostatic DischargeSafety Ergonomic Computing Habits W . d e l l . c o m s u p p o r t . d e l l . c o m Finding Information for Your Computer How to change my display resolution ResourceCD Service Tag and Microsoft Windows LabelDrivers for my computer My computer documentationFinding Information for Your Computer Using Your Computer Opening the Drive Door Connecting Two MonitorsOptional VGA adapter If both monitors have VGA connectorsTV OUT connector DVI white connector If one of the monitors is a television Configuring Graphics CardsSettings and Functions Removing the Graphics Card Driver About Your RAID ConfigurationAbout Serial ATA Drives Segment Hard drive RAID LevelSegment Transferring Information to a New ComputerCopying CDs and DVDs Helpful Tips How to Copy a CD or DVDUsing Blank CD-Rs and CD-RWs Integrated firewall provided with Windows XP Network Setup WizardTurning Off Your Computer Using Your Computer DDR Memory and Processor Front-Side Bus Intel Performance Acceleration TechnologyHyper-Threading Optimizing PerformanceOverclocking Solving Problems Finding SolutionsFinding Help Information Floppy drive problems Battery ProblemsDrive Problems CD drive problems DVD drive problems Problems writing to a CD-RW driveHard drive problems Under Error-checking, click Check NowMail, Modem, and Internet Problems Click the Change or Remove Program icon Error MessagesClick Add or Remove Programs Program stops responding General ProblemsComputer stops responding Solid blue screen appears Other software problemsProgram crashes repeatedly General hardware problems Other technical problemsClick Printers and Other Hardware Ieee 1394 Device ProblemsKeyboard Problems Simultaneously press CtrlEsc to display the Start menu Mouse ProblemsIntegrity/speed light Network ProblemsNetwork Power Problems Printer Problems Click Scanners and Cameras Scanner ProblemsNo sound from speakers Sound and Speaker ProblemsIf the screen is blank Video and Monitor ProblemsNo sound from headphones Click Appearance and Themes If the screen is difficult to readSolving Problems Advanced Troubleshooting Diagnostic LightsLight Pattern Problem Description Suggested Resolution = yellow = green = off Light Pattern Problem Description Starting the Dell Diagnostics Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From the ResourceCD Starting the Dell Diagnostics From Your Hard DriveTab Function Dell Diagnostics Main MenuOption Function Drivers What Is a Driver?Identifying Drivers Reinstalling DriversCreating a Restore Point Using Microsoft Windows XP System RestoreUsing the ResourceCD Click System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System RestoreClick Performance and Maintenance Enabling System RestoreClick the System Restore tab Click Performance and Maintenance and click SystemReinstalling Windows XP Reinstalling Microsoft Windows XPBooting From the Operating System CD Before You BeginNext Windows XP SetupAdvanced Troubleshooting Front and Back View of the Computer Removing and Installing PartsFront View Computer. Instead, perform a Microsoft Windows shutdownFront View Doors Open Back View Network or broadband jack Removing and Installing Parts Recommended Tools Precautionary MeasuresBefore You Begin Protecting Against Electrostatic Discharge Opening the Computer Cover Page Floppy drive CD/DVD drive Hard drive Inside View of Your ComputerMemory System Board ComponentsDDR Memory Overview Memory Installation GuidelinesInstalling Memory Notch Memory module Cutouts Crossbar PCI Cards Installing a PCI CardNot fully seated card Fully seated card Bracket Filler bracket Alignment guide Alignment bar Retention arm Removing a PCI CardRemoving an AGP Card AGP CardsOverview Installing an AGP CardDrives Floppy drive CD/DVD drives Hard drives Hard DriveRemoving a Hard Drive Power cable Tabs IDE hard- drive cable Installing a Hard DrivePower cable Tabs IDE hard drive exampleDrive Bracket rails Screws System board ConnectorRemoving a Floppy Drive Floppy DriveTabs Floppy drive Installing a Floppy DriveTabs Floppy drive Removing a CD/DVD Drive Power cable Tabs CD/DVD drive cable Audio cableCD/DVD Drive Installing a CD/DVD Drive Power cable Tabs CD/DVD drive cable Audio cable Removing the Processor Airflow Shroud Processor Airflow ShroudSide anchor tabs Indentations Bottom anchor tabs Installing the Processor Airflow ShroudTop anchor tabs Processor Installing the ProcessorProcessor socket Retention module Heat sink processor socket Release tab Removing the ProcessorRelease lever Processor Socket Front PanelRemoving the Front Panel Replacing the Front Panel Removing the Drive Door Drive DoorTop bracket hinge Bottom bracket hinge Replacing the Drive Door100 Door bracket/door hinge assemblyHinge tab Door hinges Door bracket Door hinge101 Battery102 BatteryClosing the Computer Cover Cover latch release Security cable slot Padlock ring 103Removing and Installing Parts 105 SpecificationsVideo 106Audio Expansion BusControls and Lights 107108 PowerPhysical EnvironmentalViewing Settings Standard SettingsSystem Setup Screens Boot SequenceChanging Boot Sequence for the Current Boot Clearing Forgotten PasswordsChanging Boot Sequence for Future Boots 110111 Dell Technical Support Policy U.S. OnlyContacting Dell Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals 112113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 What is not covered by this limited warranty? What is covered by this limited warranty?Regulatory Notices Limited Warranties and Return Policy129 How long does this limited warranty last?130 What do I do if I need warranty service?What will Dell do? May I transfer the limited warranty? What if I purchased a service contract?Total Satisfaction Return Policy U.S. Only How will you fix my product?132 133 134 Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada Only136 Intel’s Three Year Limited WarrantyWhat are Errata? 137Appendix Index 139 Index140 Index Processor Problems Modem problemsHelp file, 14 accessing Index 141 142 Index Wizard, 37 reinstalling, 60 scanner, 44 System Restore
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