Dell XPS manual 119

Page 119

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Ireland (Cherrywood)	Website: support.euro.dell.com
International Access Code: 16	E-mail: dell_direct_support@dell.com
Country Code: 353	Technical Support	1850 543 543
City Code: 1	U.K. Technical Support (dial within U.K. only)	0870 908 0800
	Home User Customer Care	01 204 4014
	Small Business Customer Care	01 204 4014
	U.K. Customer Care (dial within U.K. only)	0870 906 0010
	Corporate Customer Care	1850 200 982
	Corporate Customer Care (dial within U.K. only)	0870 907 4499
	Ireland Sales	01 204 4444
	U.K. Sales (dial within U.K. only)	0870 907 4000
	Fax/SalesFax	01 204 0103
	Switchboard	01 204 4444

Italy (Milan)	Website: support.euro.dell.com
International Access Code: 00	E-mail: support.euro.dell.com/it/it/emaildell/
Country Code: 39	Home and Small Business
City Code: 02	Technical Support	02 577 826 90
	Customer Care	02 696 821 14
	Fax	02 696 821 13
	Switchboard	02 696 821 12
	Corporate
	Technical Support	02 577 826 90
	Customer Care	02 577 825 55
	Fax	02 575 035 30
	Switchboard	02 577 821

Jamaica	General Support (dial from within Jamaica only)	1-800-682-3639

Appendix

119

Image 119

Contents Diagnostic lights Headphone connector Microphone connectorIeee 1394 connector Serial connector FansAbbreviations and Acronyms Contents Optimizing Performance Mail, Modem, and Internet ProblemsResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Protecting Against Electrostatic Discharge Removing and Installing Parts128 105109 110Contents Safety General Safety When Working Inside Your Computer Safety When Using Your ComputerSafety Battery Disposal Safety Protecting Against Electrostatic DischargeSafety Ergonomic Computing Habits W . d e l l . c o m s u p p o r t . d e l l . c o m Finding Information for Your Computer How to change my display resolution My computer documentation Service Tag and Microsoft Windows LabelResourceCD Drivers for my computerFinding Information for Your Computer Using Your Computer Opening the Drive Door Connecting Two MonitorsOptional VGA adapter If both monitors have VGA connectorsTV OUT connector DVI white connector If one of the monitors is a television Configuring Graphics CardsSettings and Functions Removing the Graphics Card Driver About Your RAID ConfigurationAbout Serial ATA Drives Segment Hard drive RAID LevelSegment Transferring Information to a New ComputerCopying CDs and DVDs Helpful Tips How to Copy a CD or DVDUsing Blank CD-Rs and CD-RWs Integrated firewall provided with Windows XP Network Setup WizardTurning Off Your Computer Using Your Computer Optimizing Performance Intel Performance Acceleration TechnologyDDR Memory and Processor Front-Side Bus Hyper-ThreadingOverclocking Solving Problems Finding SolutionsFinding Help Information Floppy drive problems Battery ProblemsDrive Problems CD drive problems Under Error-checking, click Check Now Problems writing to a CD-RW driveDVD drive problems Hard drive problemsMail, Modem, and Internet Problems Click the Change or Remove Program icon Error MessagesClick Add or Remove Programs Program stops responding General ProblemsComputer stops responding Solid blue screen appears Other software problemsProgram crashes repeatedly General hardware problems Other technical problemsClick Printers and Other Hardware Ieee 1394 Device ProblemsKeyboard Problems Simultaneously press CtrlEsc to display the Start menu Mouse ProblemsIntegrity/speed light Network ProblemsNetwork Power Problems Printer Problems Click Scanners and Cameras Scanner ProblemsNo sound from speakers Sound and Speaker ProblemsIf the screen is blank Video and Monitor ProblemsNo sound from headphones Click Appearance and Themes If the screen is difficult to readSolving Problems Advanced Troubleshooting Diagnostic LightsLight Pattern Problem Description Suggested Resolution = yellow = green = off Light Pattern Problem Description Starting the Dell Diagnostics Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From the ResourceCD Starting the Dell Diagnostics From Your Hard DriveTab Function Dell Diagnostics Main MenuOption Function Drivers What Is a Driver?Identifying Drivers Reinstalling DriversClick System Restore Using Microsoft Windows XP System RestoreCreating a Restore Point Using the ResourceCDRestoring the Computer to an Earlier Operating State Undoing the Last System RestoreClick Performance and Maintenance and click System Enabling System RestoreClick Performance and Maintenance Click the System Restore tabBefore You Begin Reinstalling Microsoft Windows XPReinstalling Windows XP Booting From the Operating System CDNext Windows XP SetupAdvanced Troubleshooting Computer. Instead, perform a Microsoft Windows shutdown Removing and Installing PartsFront and Back View of the Computer Front ViewFront View Doors Open Back View Network or broadband jack Removing and Installing Parts Recommended Tools Precautionary MeasuresBefore You Begin Protecting Against Electrostatic Discharge Opening the Computer Cover Page Floppy drive CD/DVD drive Hard drive Inside View of Your ComputerMemory System Board ComponentsDDR Memory Overview Memory Installation GuidelinesInstalling Memory Notch Memory module Cutouts Crossbar PCI Cards Installing a PCI CardNot fully seated card Fully seated card Bracket Filler bracket Alignment guide Alignment bar Retention arm Removing a PCI CardRemoving an AGP Card AGP CardsOverview Installing an AGP CardDrives Floppy drive CD/DVD drives Hard drives Hard DriveRemoving a Hard Drive IDE hard drive example Installing a Hard DrivePower cable Tabs IDE hard- drive cable Power cable TabsDrive Bracket rails Screws System board ConnectorRemoving a Floppy Drive Floppy DriveTabs Floppy drive Installing a Floppy DriveTabs Floppy drive Removing a CD/DVD Drive Power cable Tabs CD/DVD drive cable Audio cableCD/DVD Drive Installing a CD/DVD Drive Power cable Tabs CD/DVD drive cable Audio cable Removing the Processor Airflow Shroud Processor Airflow ShroudSide anchor tabs Indentations Bottom anchor tabs Installing the Processor Airflow ShroudTop anchor tabs Processor Installing the ProcessorProcessor socket Retention module Heat sink processor socket Release tab Removing the ProcessorRelease lever Processor Socket Front PanelRemoving the Front Panel Replacing the Front Panel Removing the Drive Door Drive DoorTop bracket hinge Bottom bracket hinge Replacing the Drive DoorDoor hinge Door bracket/door hinge assembly100 Hinge tab Door hinges Door bracket101 Battery102 BatteryClosing the Computer Cover Cover latch release Security cable slot Padlock ring 103Removing and Installing Parts 105 SpecificationsExpansion Bus 106Video AudioControls and Lights 107Environmental Power108 PhysicalBoot Sequence Standard SettingsViewing Settings System Setup Screens110 Clearing Forgotten PasswordsChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots111 Dell Technical Support Policy U.S. Only112 Definition of Dell-Installed Software and PeripheralsContacting Dell Definition of Third-Party Software and Peripherals113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 Limited Warranties and Return Policy What is covered by this limited warranty?What is not covered by this limited warranty? Regulatory Notices129 How long does this limited warranty last?130 What do I do if I need warranty service?What will Dell do? How will you fix my product? What if I purchased a service contract?May I transfer the limited warranty? Total Satisfaction Return Policy U.S. Only132 133 134 Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada Only136 Intel’s Three Year Limited WarrantyWhat are Errata? 137Appendix Index 139 Index140 Index Processor Problems Modem problemsHelp file, 14 accessing Index 141 142 Index Wizard, 37 reinstalling, 60 scanner, 44 System Restore

Related manuals

Manual 70 pages 40.56 Kb