Dell XPS manual 123

Page 123

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Norway (Lysaker)	Website: support.euro.dell.com
International Access Code: 00	E-mail Support (portable computers):
Country Code: 47	nor_nbk_support@dell.com
	E-mail Support (desktop computers):
	nor_support@dell.com
	E-mail Support (servers):
	nordic_server_support@dell.com
	Technical Support	671 16882
	Relational Customer Care	671 17514
	Home/Small Business Customer Care	23162298
	Switchboard	671 16800
	Fax Switchboard	671 16865

Panama	General Support	001-800-507-0962

Peru	General Support	0800-50-669

Poland (Warsaw)	Website: support.euro.dell.com
International Access Code: 011	E-mail: pl_support_tech@dell.com
Country Code: 48	Customer Service Phone	57 95 700
City Code: 22	Customer Care	57 95 999
	Sales	57 95 999
	Customer Service Fax	57 95 806
	Reception Desk Fax	57 95 998
	Switchboard	57 95 999

Portugal	Website: support.euro.dell.com
International Access Code: 00	E-mail: support.euro.dell.com/pt/en/emaildell/
Country Code: 351	Technical Support	707200149
	Customer Care	800 300 413
	Sales	800 300 410 or 800 300 411 or
		800 300 412 or 21 422 07 10
	Fax	21 424 01 12

Puerto Rico	General Support	1-800-805-7545

St. Kitts and Nevis	General Support	toll-free: 1-877-441-4731

Appendix

123

Image 123

Contents Diagnostic lights Headphone connector Microphone connectorIeee 1394 connector Serial connector FansAbbreviations and Acronyms Contents Optimizing Performance Mail, Modem, and Internet ProblemsUsing Microsoft Windows XP System Restore Restoring the Computer to an Earlier Operating StateResolving Software and Hardware Incompatibilities Protecting Against Electrostatic Discharge Removing and Installing Parts128 105109 110Contents Safety General Safety When Working Inside Your Computer Safety When Using Your ComputerSafety Protecting Against Electrostatic Discharge Safety Ergonomic Computing HabitsSafety Battery Disposal W . d e l l . c o m s u p p o r t . d e l l . c o m Finding Information for Your Computer How to change my display resolution My computer documentation Service Tag and Microsoft Windows LabelResourceCD Drivers for my computerFinding Information for Your Computer Using Your Computer Opening the Drive Door Connecting Two MonitorsIf both monitors have VGA connectors TV OUT connector DVI white connectorOptional VGA adapter Configuring Graphics Cards Settings and FunctionsIf one of the monitors is a television About Your RAID Configuration About Serial ATA DrivesRemoving the Graphics Card Driver Segment Hard drive RAID LevelSegment Transferring Information to a New ComputerCopying CDs and DVDs How to Copy a CD or DVD Using Blank CD-Rs and CD-RWsHelpful Tips Network Setup Wizard Turning Off Your ComputerIntegrated firewall provided with Windows XP Using Your Computer Optimizing Performance Intel Performance Acceleration TechnologyDDR Memory and Processor Front-Side Bus Hyper-ThreadingOverclocking Solving Problems Finding SolutionsFinding Help Information Battery Problems Drive ProblemsFloppy drive problems CD drive problems Under Error-checking, click Check Now Problems writing to a CD-RW driveDVD drive problems Hard drive problemsMail, Modem, and Internet Problems Error Messages Click Add or Remove ProgramsClick the Change or Remove Program icon General Problems Computer stops respondingProgram stops responding Other software problems Program crashes repeatedlySolid blue screen appears General hardware problems Other technical problemsIeee 1394 Device Problems Keyboard ProblemsClick Printers and Other Hardware Simultaneously press CtrlEsc to display the Start menu Mouse ProblemsNetwork Problems NetworkIntegrity/speed light Power Problems Printer Problems Click Scanners and Cameras Scanner ProblemsNo sound from speakers Sound and Speaker ProblemsVideo and Monitor Problems No sound from headphonesIf the screen is blank Click Appearance and Themes If the screen is difficult to readSolving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionAdvanced Troubleshooting = yellow = green = off Light Pattern Problem Description Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics Starting the Dell Diagnostics From the ResourceCD Starting the Dell Diagnostics From Your Hard DriveDell Diagnostics Main Menu Option FunctionTab Function Drivers What Is a Driver?Identifying Drivers Reinstalling DriversClick System Restore Using Microsoft Windows XP System RestoreCreating a Restore Point Using the ResourceCDRestoring the Computer to an Earlier Operating State Undoing the Last System RestoreClick Performance and Maintenance and click System Enabling System RestoreClick Performance and Maintenance Click the System Restore tabBefore You Begin Reinstalling Microsoft Windows XPReinstalling Windows XP Booting From the Operating System CDNext Windows XP SetupAdvanced Troubleshooting Computer. Instead, perform a Microsoft Windows shutdown Removing and Installing PartsFront and Back View of the Computer Front ViewFront View Doors Open Back View Network or broadband jack Removing and Installing Parts Precautionary Measures Before You BeginRecommended Tools Protecting Against Electrostatic Discharge Opening the Computer Cover Page Floppy drive CD/DVD drive Hard drive Inside View of Your ComputerMemory System Board ComponentsDDR Memory Overview Memory Installation GuidelinesInstalling Memory Notch Memory module Cutouts Crossbar PCI Cards Installing a PCI CardNot fully seated card Fully seated card Bracket Filler bracket Alignment guide Alignment bar Retention arm Removing a PCI CardRemoving an AGP Card AGP CardsInstalling an AGP Card DrivesOverview Hard Drive Removing a Hard DriveFloppy drive CD/DVD drives Hard drives IDE hard drive example Installing a Hard DrivePower cable Tabs IDE hard- drive cable Power cable TabsDrive Bracket rails Screws System board ConnectorRemoving a Floppy Drive Floppy DriveTabs Floppy drive Installing a Floppy DriveTabs Floppy drive Power cable Tabs CD/DVD drive cable Audio cable CD/DVD DriveRemoving a CD/DVD Drive Installing a CD/DVD Drive Power cable Tabs CD/DVD drive cable Audio cable Removing the Processor Airflow Shroud Processor Airflow ShroudInstalling the Processor Airflow Shroud Top anchor tabsSide anchor tabs Indentations Bottom anchor tabs Processor Installing the ProcessorProcessor socket Retention module Heat sink processor socket Release tab Removing the ProcessorFront Panel Removing the Front PanelRelease lever Processor Socket Replacing the Front Panel Removing the Drive Door Drive DoorTop bracket hinge Bottom bracket hinge Replacing the Drive DoorDoor hinge Door bracket/door hinge assembly100 Hinge tab Door hinges Door bracket101 BatteryBattery Closing the Computer Cover102 Cover latch release Security cable slot Padlock ring 103Removing and Installing Parts 105 SpecificationsExpansion Bus 106Video AudioControls and Lights 107Environmental Power108 PhysicalBoot Sequence Standard SettingsViewing Settings System Setup Screens110 Clearing Forgotten PasswordsChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots111 Dell Technical Support Policy U.S. Only112 Definition of Dell-Installed Software and PeripheralsContacting Dell Definition of Third-Party Software and Peripherals113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 Limited Warranties and Return Policy What is covered by this limited warranty?What is not covered by this limited warranty? Regulatory Notices129 How long does this limited warranty last?What do I do if I need warranty service? What will Dell do?130 How will you fix my product? What if I purchased a service contract?May I transfer the limited warranty? Total Satisfaction Return Policy U.S. Only132 133 134 Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada Only136 Intel’s Three Year Limited WarrantyWhat are Errata? 137Appendix Index 139 IndexProcessor Problems Modem problems Help file, 14 accessing140 Index Index 141 142 Index Wizard, 37 reinstalling, 60 scanner, 44 System Restore

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