Airlink RJ-11 manual Warranty Terms and Conditions, Standard Software Warranty, Remedy

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APPENDIX C

Warranty Terms and Conditions

The following terms and conditions ("Warranty Terms") govern the warranty services offered to you ("Customer") by AIRLINK COMMUNICATIONS, INC. ("AirLink"), located at 3159 Corpo- rate Place, Hayward, CA 94545, in connection with the sale and licensing of AirLink software and hardware.

Standard Software Warranty

AirLink warrants that the AirLink software ("Software") licensed hereunder will perform in sub- stantial conformance to the applicable AirLink software specifications during the warranty period. The warranty period is ninety (90) days from the date of delivery of the Software to Customer. Air- Link's sole obligation with respect to this express warranty shall be, at AirLink's option, to refund the license fee paid by Customer for any defective Software or to replace the Software with Soft- ware that substantially conforms to AirLink's applicable software specifications.

One Year Standard Equipment Warranty

For a period of one year from delivery, AirLink warrants that the hardware products ("Hardware") will meet AirLink's standard specifications and will be free from defects in materials and workman- ship.

Remedy

If under normal use the Software and/or Hardware (collectively, the "Products") prove to have any such defect and the Customer notifies AirLink of such defect within the warranty period, AirLink, at its option, will either repair or replace the same without charge. The warranty does not apply if the serial number label or any warranty voiding label has been removed or if the Product has been subjected to physical abuse, improper installation, or modification not authorized by AirLink, or if the Product was used in a manner for which it was not intended. Products will be accepted for repair or replacement upon written authorization and in accordance with instructions of AirLink. Customer will obtain a Return Material Authorization ("RMA") number from AirLink's Customer Support, fill out an RMA submission form, and enclose it with the product. Transportation expenses associated with returning such Products to AirLink will be borne by Customer. AirLink will pay the costs of return transportation of the repaired or replaced Products. Please contact Air- Link's support group via email at support@airlink.com or telephone at 510-781-9760to obtain an RMA number. Products deemed by AirLink to be DOA (dead on arrival) may be returned to Air- Link for repair, at AirLink's expense, using the standard RMA procedures.

Host RJ-11 IP Gateway User Guide, version

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Contents Host RJ-11 IP Gateway Contents Specifications ContentsIntroduction Host RJ-11 Ethernet Connectivity for a Legacy HostHost RJ-11 IP Gateway Features IntroductionSoftware Required InstallationBefore You Start Hardware RequiredDefault settings Configuring your Raven-E for the Host RJ-11 IP GatewayInstallation Cellular Account RequiredConfiguring the Raven-E Public ModePrivate Mode Configuring the Intial IP Address for the Host RJ-11 IP Gateway without a Raven-EPort Utility TCP/IP Properties Host RJ-11 IP Gateway Defaults Configuring the Host RJ-11 IP GatewayDhcp Mode Static IP Mode Host RJ-11 IP Gateway Serial Settings Hardware Connectors and Reset buttonStatus LEDs Hardware Status Normal OperationEthernet Configuration Settings and Commands Web-based InterfaceConfiguration Settings and Commands Service ConfigurationWelcome Serial Settings Port Services Host RJ-11 IP Gateway Port ServicesPhone Number Translation Host RJ-11 IP Gateway Phone Number TranslationNetwork Translation Host RJ-11 IP Gateway Network TranslationProtocol Settings Network ConfigurationNetwork Settings Host RJ-11 IP Gateway Network Interface Settings DNS Settings Host RJ-11 IP Gateway DNS SettingsTime Settings IP RoutingSecurity Settings Host RJ-11 IP Gateway Time SettingsHost RJ-11 IP Gateway Security Settings Online Update Host RJ-11 IP Gateway Online Update -top half of the page PTroubleshooting Status and LogsSystem Log Port StatusOS and Network Information Host RJ-11 IP Gateway Port StatusLog Files and Settings Host RJ-11 IP Gateway Log SettingsCommands PingReset/Reboot Specifications Physical DimensionsSpecifications Optional Mounting BracketAT Commands CONNECT1, no CARRIER3AT Commands Termination REASON….CARRIER LossResponse Codes Modem Signal Behavior Port Settings One Year Standard Equipment Warranty Warranty Terms and ConditionsStandard Software Warranty RemedyWarranty Terms and Conditions General ConditionsWarranty Terms and Conditions AirLink Support Web Site AirLink Documentation and Guides AirLink Technical SupportContacting Technical Support