3Com WL-560 manual Directory of 3Com resources by region at, Contact Us

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Contact Us 55

Telephone Technical To obtain telephone support as part of your warranty and other service

Support and Repair benefits, you must first register your product at:

http://eSupport.3com.com/

When you contact 3Com for assistance, please have the following

information ready:

■Product model name, part number, and serial number

■A list of system hardware and software, including revision level

■Diagnostic error messages

■Details about recent configuration changes, if applicable

To send a product directly to 3Com for repair, you must first obtain a

return materials authorization number (RMA). Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened, at the sender’s expense. If your product is registered and under warranty, you can obtain an RMA number online at http://eSupport.3com.com/. First-time users must apply for a user name and password.

Telephone numbers are correct at the time of publication. Find a current

directory of 3Com resources by region at:

http://csoweb4.3com.com/contactus/

Country	Telephone Number	Country	Telephone Number

Asia, Pacific Rim Telephone Technical Support and Repair
Australia	1 800 678 515	Pakistan	+61 2 9937 5083
Hong Kong	800 933 486	Philippines	1235 61 266 2602 or
India	+61 2 9424 5179 or		1800 1 888 9469
	000800 650 1111	P.R. of China	800 810 3033
Indonesia	001 803 61009	Singapore	800 6161 463
Japan	00531 616 439 or	S. Korea	080 333 3308
	03 3507 5984	Taiwan	00801 611 261
Malaysia	1800 801 777	Thailand	001 800 611 2000
New Zealand	0800 446 398
You can also obtain support in this region at this e-mail address:
apr_technical_support@3com.com
Or request a repair authorization number (RMA) by fax using this number:			+ 61 2 9937 5048

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Contents 3Com 11a/b/g Wireless Workgroup Bridge User Guide 3Com Corporation Campus Drive Marlborough MA USA Contents Configuring the Bridge END User License Agreement Regulatory Information Page About this Guide Related ConventionsDocumentation FollowingDocumentation documentation Product Registration Support Introduction 802.11g 802.11aNetwork Configuration and Planning ConfigurationNetwork PlanningWireless Infrastructure Network ConfigurationsExample Workgroup Ad-Hoc NetworkBridge UnpackingBridge Wall-Mounting the Bridge Deciding Where to Place the BridgeRouting Cable Under the Cradle Securing the Locking Bar Connecting the Power ConnectingConnecting the Bridge About the Client List Connecting to a HubNetwork printers in areas that are not wired for Ethernet LED IndicatorsAttaching An Need to ConfigureExternal Antenna Determining if youNetworks without a Dhcp Server Determining if you Need to Configure the BridgeTo Wireless Client Infrastructure Bridge Default SettingsUsing the 3Com Installation CD Using the 3Com Installation CDInstalling the Bridge Configuring the Bridge Wireless Using the 3ComInfrastructure Device ManagerUsing the 3Com Wireless Infrastructure Device Manager Click ConfigureButton Description Management UsingSystem Moving to a new configuration Clearing Applying System Configuration SettingsSystem Properties Apply Server, select Obtain an IP address automatically and clickSelect 802.11a to set the Bridge to operate with either Select Wireless Client Infrastructure to associate with anSelect Specify the Wireless LAN Service Area to allow Service AreaBeing used, click Long Wi-Fi Interoperable External and one internal antenna this settingSet the Data Preamble 40/64-bit Shared Key WEP No Security Open System128/152-bit Shared Key 104/128-bit Shared KeyAES Or DisableSecondary Radius Using the Configuration Management System About Uart Configuring Operation ModeConfiguring Network Serial Port Settings Configuring Uart SettingsReset Applying SettingsOr with the Bridge out of the cradle Under Tools, click Restore Factory DefaultsUsing Tftp Using FTP defaultUnder Tools, click Backup Wireless Workgroup Bridge Using HttpUnder Tools, click Restore Wireless Workgroup Bridge Summary Page Diagnosing ProblemsTroubleshooting Uninstalling DisconnectingUninstall 3Com Wireless Infrastructure Device Manager Disconnecting the BridgeFirmware Upgrading BridgeSolve Problems Service BenefitsRegister Your Product to GainProfessional Services WarrantyAccess Software Purchase ExtendedContact Us Directory of 3Com resources by region atLatin America Telephone Technical Support and Repair END User License Agreement Page Regulatory Information MANUFACTURER’S Declaration of Conformity Industry Canada IC Emissions Compliance Statement Europe EU Declaration of Conformity Bipt Indoor/Outdoor