Brother WL660 manual Service Calls, Service Call Error Status

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English

USER’S GUIDE

Service Calls

If an unrecoverable error occurs, the printer indicates the need for a service call by lighting both the ALARM and READY lamps and the status monitor appears on your computer screen to indicate the error.

Service Call	Error Status
FUSER MALF	The fixing assembly is out of order.

LASER BD MALF	The BD signals of the laser scanner cannot be
	detected.
SCANNER MALF	The laser scanner is out of order.

D-RAM ERROR	The D-RAM is out of order.
NV-RAM ERROR	The NV-RAM is out of order.

If you see any of the above service call indicators, reset the printer by unplugging it and plugging in the power cord again.

If you cannot clear the error and see the same service call indicator after resetting the printer, consult your dealer or contact your nearest Brother Authorized Service Center for repair.

✒Note

Check the top cover, the multi-purpose sheet feeder and the main controller board to verify that they are firmly installed.

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Contents Please read this manual thoroughly before using the printer Brother Laser Printer for WindowsShipment of the Printer User’s Guide Trademarks Compilation and Publication NoticeBefore cleaning the printer, unplug the power cord Definitions of Warnings, Cautions, and NotesTo Use the Printer Safely Inside the printerTable of Contents Maintenance Laser Safety For 110-120 V Model Only RegulationsFDA Regulations For 110-120 V Model Only Declaration of Conformity EuropeIEC 825 Specification For 220-240 V Model Only Luokan 1 Laserlaite Klass 1 Laser ApparatFor Your Safety Disconnect deviceManufactured at Canadian Department of Communications Compliance StatementEnglish About the Guidebooks Learning How to Use the PrinterChapter Introduction About Your Printer Printer OverviewFeatures Dpi Resolution and 6 ppm Printing SpeedSystem Requirements User-Friendly Operation for WindowsAuto Resolution Reduction Environment-Friendly, Economy Printing ModeSleep Mode Versatile Paper HandlingEnvironment Power SupplyOperating and Storage Environment English Paper Specifications Chapter Paper HandlingFan the Paper Straighten the Paper Printable Area MULTI-PURPOSE Sheet Feeder Loading Paper into the Feeder Opening the Feeder Loading Paper or EnvelopesMoving the Paper Guide Closing the Feeder Two Side Printing Manual Duplexing Manual Feed Slot When you load one sheet of paper manuallyWhen you load more than one sheet of paper manually Output Tray and Paper Support Wire Opening the Output Tray Extending the Paper Support WireEnglish Alarm Lamp Chapter Printer ControlControl Panel LampsREADY↔SLEEP Switch Sleep ModeTest Setup Dialog BOX Setup Dialog BoxEnglish Paper Options in the Setup Dialog Box PaperDuplex Half TonePrinter Configuration QualityChapter Options Memory BoardEnglish Chapter Maintenance Replacing the Toner CartridgeUntil you install a new toner cartridge Toner Empty IndicationRemove the old toner cartridge from the printer Shaking the Toner Cartridge Remove the Protective Parts Opening the Toner Cartridge Shutter Replacing the Drum Unit Removing the Toner CartridgeOpen the top cover and drum cover of the printer Remove the protective parts ① ⑥ in order as shown below Hold the drum unit flat and install it unit into the printer Adjusting the Print Density 15 Adjusting the Print Density DialCleaning the Printer Cleaning the Printer ExteriorCleaning the Printer Interior and Drum Unit 16 Inside the printer18 Cleaning the Printer Interior 19 Cleaning the Primary Corona Wire 20 Removing the Drum Unit Assembly RE-PACKING the Printer22 Re-packing the Printer Chapter Troubleshooting Alarm Indications AT a GlanceOperator Calls Operator Call ActionService Calls Service Call Error StatusPaper Jams Locating Paper Jam PositionPaper Jam at the Paper Output Tray Paper Jam under the Drum Cover Inside the Printer Recommendation Setting up the Printer Hardware and SoftwareQuestion Paper Handling PrintingQuestions Recommendations QuestionsPrint Quality White Stripes or Faint ImagesWhite Spots 10 Black 12 White 14 Blurred English Functions Printer SpecificationsAppendices Electrical and Mechanical Parallel Interface Specification Fig. A-1 Parallel interface cable Index Index-2 For USA & Canada Only BBSUL7392001 a