Philips PPF 631 user manual General Information, Problems when Faxing or Printing

Page 29

General Information

 

 

 

The time and date flash on the display.

You must check the time and date after a short power fail-

 

ure. Confirm with OK.

 

 

 

 

Problems when Faxing or Printing

 

 

 

Faxes sent are of poor quality.

Change the resolution from RESOL.: STANDARD to

 

RESOL.: FINE or RESOL.: PHOTO.

 

Change the contrast.

 

Clean the scanner and the document feed slot.

 

Test the device by making a copy of the document. If the

 

device is in order, the device of the recipient might be de-

 

fective.

 

 

The device produces black lines when sending or printing.

Clean the scanner and the document feed slot.

 

 

Copy is blank.

Insert the documents face up into the document feeder.

 

 

Printing is interrupted.

Paper or document jam, no paper or ink film. Follow the

 

instructions on the display and in the error report.

 

There could be a small pause after printing several pages.

 

The device continues printing automatically.

 

 

No printing

Check if you have inserted clamped paper correctly. The le-

 

ver on the right hand side next to the paper feeder must be

 

folded backwards.

 

 

Documents are not properly fed.

Clean the scanner and the document feed slot.

 

 

 

 

Problems with the Connection

 

 

 

The device rings once, remains silent for a short while and

This is absolutely normal. The fax switch checks the call af-

starts ringing again.

ter the first ring. If it is a voice call, the device continues to

 

ring.

 

 

No dial tone

Check the installation of the device. Connect the telephone

 

cable to the socket marked LINE. Insert the telephone plug

 

into your PTT line socket.

 

 

Fax transmissions are constantly interrupted.

Try to send the fax manually: Press ß, and dial the number.

 

If the recipient is using an answering machine, wait until

 

you hear a whistling tone. Press START.

 

It is possible that the recipient's device is not ready to re-

 

ceive.

 

 

You hear a whistling tone or silence in the handset.

The call is a fax: Press START on the device. Press

 

*5 on the additional telephone. Hang up.

 

 

No fax reception or a short fax audio signal as message on

Using function 51, set the number of rings for the fax

the answering machine

switch to 4 and the total number or the number of rings for

 

the answering machine (model dependent) to 5 (see Page

 

20).

 

You cannot simultaneously use the answering machine fa-

 

cility of your telephone service provider (= voice-mail box)

 

and receive faxes on your devices(see page 22).

 

 

EN

Service · Power Cycling

29

Page 28 Page 30
Image 29
Page 28 Page 30
Contents PPF Dear Customer Symbols UsedTroubleshooting Table of Contents Power Supply General Safety InformationSetting Up the Machine RepairsOverview of the Menu Func- tions OverviewDevice Overview Photo PanelInitial Operation Package ContentsAttaching the Paper Tray Inserting PaperConnecting the Telephone Cable Connecting the HandsetConnecting the Power Cable Initial InstallationEntering Number Starting Initial Installation ProcessEntering Your Name Entering the Date and TimePlacing a Call on the Device Telephone FunctionsGetting Outside Line Chain DiallingGroups Insert Dialling PauseTelephone Book of the Device Missed Calls Short DialCalling Line Identification Clip Sending a Fax FaxDirect Inward Dialling or Selecting Sub-address Sending Fax ManuallyEavesdropping while Con- nection is Established Sending to Multiple Recipi- ents = BroadcastingFax Reception Using Fax TemplatesReceiving Fax Manually Polling FaxesInserting Documents CopierMaking a Copy Creating Multiple CopiesSudoku Fun and GamesSettings Setting the Ring Tones Switching Page Adjustment On and OffSetting the Fax Switch Reducing Transmission SpeedPrinting Lists and Help Pages Starting Initial InstallationTelephone Lines and Additional Devices Configuring Telephone Lines and ServicesUsing Additional Telephones Easylink Connecting Additional DevicesChecking the Ink Film Reserve ServiceChanging the ink film Device can Close with a SnapFixing a Paper Jam Service · Fixing a Paper JamFixing a Document Jam Fax Cleaning Sheets CleaningInstructions for Cleaning Power Cycling Using Service CodesCancelling Entry Checking the Firmware Ver- sionGeneral Information Problems when Faxing or PrintingProblems with the Connection Appendix Technical DataGuarantee Out of Guarantee Repairs Exclusions From GuaranteeDeclaration of Conformity DoC Appendix · Declaration of Conformity DoC Philips · PPF 631 · Appendix · Declaration of Conformity DoC United Kingdom Customer Information
Top Page Image Contents