Panasonic KX-FC225AL, KX-FC225NZ manual Error messages Display, Display Cause & Solution

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12. Help

12.2 Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

12.2.1 Base unit

Display

Cause & Solution

 

 

“BACK COVER OPEN”

L The back cover is open. Close the back cover firmly.

“BUSY”

L The cordless handset you tried to call is in use.

 

L The cordless handset you are calling is too far from the base unit.

“CALL SERVICE”

L There is something wrong with the unit. Contact our service personnel.

“CHECK DOCUMENT”

L The document was not fed into the unit properly. Re-insert the document. If

 

misfeeding occurs frequently, clean the document feeder rollers (page 73)

 

and try again.

 

L The document is longer than 600 mm. Press {STOP} to remove the

 

document. Divide the document into two or more sheets, and try again.

 

 

“CHECK FILM”

L The ink film is empty. Replace the ink film with a new one (page 13).

 

L The ink film is not installed. Install it (page 13).

 

L The ink film is slack or creased. Tighten it (see step 5 on page 13).

 

 

“CHECK PAPER”

L The recording paper is not installed or the unit has run out of paper. Install

 

paper and press {SET} to clear the message.

 

L The recording paper was not fed into the unit properly (page 72). Re-install

 

paper (page 15) and press {SET} to clear the message.

 

L The recording paper has jammed near the recording paper entrance.

 

Remove the jammed paper (page 71) and press {SET} to clear the

 

message.

 

 

“FAX IN MEMORY”

L See the other displayed message instructions to print out the document.

 

Received documents are stored in memory due to a lack of recording paper,

 

a lack of ink film or a recording paper jam. Install paper (page 15), install ink

 

film (page 13) or remove the jammed paper (page 71). You will lose all faxes

 

in memory if the power is removed. Check with power connected.

 

 

“FAX MEMORY FULL”

L The memory is full of received documents due to a lack of recording paper,

 

a lack of ink film or a recording paper jam. Install paper (page 15), install ink

 

film (page 13) or remove the jammed paper (page 71). You will lose all faxes

 

in memory if the power is removed. Check with power connected.

 

L When performing memory transmission, the document being stored

 

exceeded the memory capacity of the unit. Send the entire document

 

manually.

 

 

“FILM EMPTY”

L The ink film is empty. Replace the ink film with a new one (page 13).

 

L The ink film is slack. Tighten it (see step 5 on page 13) and install again.

 

L The fax machine is positioned near appliances such as TVs or speakers

 

which generate an intense magnetic field.

 

 

“FILM NEAR EMPTY”

L The remaining ink film is low. Prepare a new ink film (page 9).

“MEMORY FULL”

L The base unit’s phonebook memory is full. Erase unnecessary items (page

 

24).

 

L When making a copy, the document being stored exceeded the memory

 

capacity of the unit. Press {STOP} to clear the message. Divide the

 

document into sections.

 

 

“MESSAGE FULL”

L There is no room left in memory to record voice messages. Erase

 

unnecessary messages (page 42, 43).

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Contents KX-FC225NZ Thank you for purchasing a Panasonic fax machine Things you should keep a recordFor your future reference KX-FC225ALImportant Notice For Australian usersImportant information for Australian users Installation Important safety instructionsBattery Location and noise For Best PerformanceEnvironment Routine careOverview Introduction and InstallationOperating additional units Multi-unit OperationAccessory information Included accessoriesAvailable accessories For Users in New Zealand General WarningButton descriptions of the base unit Display descriptions of the cordless handset Button descriptions of the cordless handsetBase unit OverviewCordless handset Ink film Paper support Paper trayCorrect IncorrectRecording paper Battery installation / replacementCorrectSlant Connections Turning the cordless handset power ON/OFF Battery chargeBattery strength Battery icon Power onAdjusting base unit volume Adjusting cordless handset volumeWith the cordless handset Date and timeWith the base unit Your fax number Your logoSET Recall StopSP-PHONE Redial Making phone callsAnswering phone calls Making a phone call using the phonebookCordless handset phonebook Storing phonebook itemsBase unit phonebook Chain dial Cordless handset onlyEditing a stored item Erasing a stored itemOne touch dial Base unit only Making a call using a one touch dial KeyErasing all items Assigning an item to a one touch dial KeyViewing and calling back Caller ID serviceHow Caller ID is displayed Editing a caller’s telephone number before calling back Symbols and operations for caller informationErasing caller information Caller ID SP-PHONE Stop FAX StartStoring caller information into the phonebook Voice mail service for Australian users onlyInto the cordless handset Into the base unitTurning SMS on/off SMS Short Message ServiceChanging SMS message centre numbers Sending a messageReceiving a message Guide to SMS settings SP-PHONE Stop FAX Start Redial Sending a fax manuallyDocument requirements Sending a fax using Phonebook and one touch dialProgramming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memoryUse mostly as a telephone TEL mode Use only as a fax FAX only modeActivating TEL mode Selecting the way to use your fax machineSP-PHONE Stop FAX Start Activating TAM/FAX mode with the cordless handset Activating FAX only modeChanging the ring count in TAM/FAX mode Receiving a fax automatically Auto answer onStoring undesired callers Activating the junk fax prohibitorMemu SET Using with the ring detection featureMaking a copy More copying featuresCollated pages Uncollated pages Example Making 2 copies of a 4-page original documentErasing your recorded greeting message Recording your greeting messageMIC Erase Greeting Check To check the greeting message Press Greeting CheckListening to recorded messages Useful features during playbackLeaving a message for others or yourself To play back messagesDirect command operation Using the answering machine with the cordless handsetRecording your greeting message Listening to recorded messagesOperating from a remote location Remote operation using remote commandsProgramming for answering machine Summary of remote operationTo turn on the auto answer setting Key Remote commandFor voice mail/call minder service subscribers Recording a marker messageBase unit programming Basic featuresAdvanced features Desired resolution OFF defaultUsing 24-hour time entry To cancel after programming, press Stop then SETTo print the stored document Setting friendly #46 Letter 92% default86% 72% DarkerTAM/FAX 100msec. default Feature Feature code SelectionConnecting tone volume cannot be adjusted Work correctly. Consult your PBX supplier for the correctCordless handset programming Cordless handset featuresSub-menu Feature default setting Using the base unit PIN/repeaterChange base unit PIN 0000 . *1 Enter the current 4-digit base unit PIN. *2Display setup Time settingsCall options Registering a cordless handset to a base unit Operating additional unitsIntercom Transferring a call/conference To a cordless handset using the base unitCopying phonebook items Answering intercom callsCopying one phonebook item To the cordless handset using the base unitTo copy to the base unit, press Copying all the phonebook itemsWhen the base unit displays the character entry screen Characters available in each character entry modeCharacter entry Character entry modesExtended 2 character table O When writing SMS messagesCyrillic character table P Alphabet character table ABCError messages Reports Display Cause & Solution Error messages DisplayInstalled paper, and re-install it gently Please use genuine Panasonic replacement filmTransmission error occurred. Try again Use the overseas transmission mode feature #23 onInitial settings When a function does not work, check hereGeneral Problem Cause & Solution Cordless handset does Problem Cause & SolutionCaller’s name and/or Telephone numberFax sending Fax receiving Copying SMS KX-FC225AL only Answering machineProblem Cause & Solution E0 is displayed If a power failure occursTo the appropriate service. Consult your service provider Recording paper jams When the recording paper has jammed in the unitDocument jams When the recording paper was not fed into the unit properlyDo not use paper products, such as paper towels or tissues Thermal head cleaning Reference lists and reports Base unit only SpecificationsMenu SET Recording paper specifications Recording paper size ITU-T No Test ChartRecording paper weight Duplex procedureBroadcast List IndexJournal Report 31 Page Panasonic New Zealand Limited Sales Department Panasonic Australia Pty. LimitedManufacturer Panasonic Communications Malaysia Sdn. Bhd Global web site

KX-FC225AL, KX-FC225NZ specifications

The Panasonic KX-FC225NZ and KX-FC225AL are advanced multifunction fax machines designed to enhance communication and productivity in both home and office environments. These models combine traditional fax features with modern technology, providing users with a versatile and reliable solution for their documentation needs.

One of the main features of the KX-FC225 series is its ability to send and receive faxes quickly and efficiently. With a transmission speed of up to 14.4 kbps, users can send documents in a matter of seconds, which is essential for busy workplaces where time is of the essence. The machines also include a 100-sheet memory capacity, ensuring that incoming faxes are stored even when the paper runs out.

Another notable characteristic is the integrated telephone system. The KX-FC225NZ and KX-FC225AL come with a built-in speakerphone, allowing users to conduct hands-free calls. This feature is particularly useful for multitasking, enabling users to draft documents or prepare for meetings while engaged in a phone conversation. Additionally, these models are equipped with Caller ID functionality, helping users screen calls effectively.

The KX-FC225 series utilizes thermal transfer printing technology, which guarantees high-quality prints that are sharp and smudge-resistant. This technology contributes to the longevity of the printed documents, making them suitable for storage and archiving. Furthermore, the user-friendly interface, featuring an LCD screen and a simple button layout, makes operation straightforward, even for those less familiar with fax machinery.

In terms of connectivity, both models support various options such as speed dials and group dialing, making it easier to contact multiple recipients simultaneously. The KX-FC225NZ and KX-FC225AL also feature auto document feed capabilities, allowing users to send multipage documents without needing to feed each page individually, significantly streamlining the faxing process.

In addition to these features, the Panasonic KX-FC225 series is designed with energy efficiency in mind. These machines are compliant with ENERGY STAR standards, helping users reduce their environmental impact while also lowering energy costs.

Overall, the Panasonic KX-FC225NZ and KX-FC225AL are reliable, feature-rich fax machines that cater to the diverse needs of both home and office users. With their combination of speed, quality, and advanced functionality, they offer an excellent solution for efficient communication and documentation processes.
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