Panasonic KX-FC225NZ manual Answering machine, SMS KX-FC225AL only

Page 69

 

12. Help

 

 

 

 

Problem

Cause & Solution

 

 

Documents or recording

L Clean the document feeder rollers, recording paper feeder and rubber flap

paper frequently misfeed.

(page 73).

 

 

 

 

12.3.7 Answering machine

 

 

 

Problem

Cause & Solution

 

 

I cannot listen to messages

L Activate the remote operation feature by setting the remote operation ID

from a remote location.

beforehand (page 44, feature #11 on page 47). Press the remote operation

 

ID correctly and firmly.

 

L The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page 45).

 

 

The other party complains

L The recording time is set to GREETING ONLY. Select 1 MINUTEor 3

that they cannot leave a voice

MINUTES(page 44, feature #10 on page 47).

message.

L The memory is full. Erase unnecessary messages (page 42, 43).

 

L Make sure there is no other answering machine connected on the same

 

line.

 

 

I cannot operate the

L Someone is operating the answering machine.

answering machine with the

L You are too far from the base unit. Move closer to the base unit.

cordless handset.

 

 

 

The message indicator

L This is normal. New messages have been recorded. Listen to the new

flashes slowly.

messages (page 42, 43) or turn the message alert OFF (page 52).

 

 

Caller ID information does not

L The caller information will not be displayed if a message is recorded by

display during message

using {MEMO} (page 42).

playback.

 

 

 

 

 

12.3.8 SMS (KX-FC225AL only)

 

 

Problem

Cause & Solution

 

 

I cannot send or receive SMS

L You have not subscribed to the appropriate service. Consult your service

messages.

provider.

 

L The SMS message centre number(s) are not stored or are incorrect. Store

 

the correct numbers (page 28).

 

L You may request that your service provider/telephone company block your

 

phone number when making phone calls. In order to send messages, you

 

need to add “1832” to the beginning of the Message Centre 1 number (page

 

28). Note that by doing so, your phone number will be sent along with your

 

SMS messages.

 

L Message transmission was interrupted. Wait until the message has been

 

sent before using other telephone functions.

 

L Your unit is connected to a telephone line with ADSL service. We

 

recommend connecting a filter (contact your ADSL service provider) to the

 

telephone line between the base unit and the telephone line socket.

 

 

The SMS message centre

L Someone tried to send you a message while SMS is turned off.

number is logged in the caller

 

list and the message is not

 

received.

 

 

 

FD” is displayed.

L The unit could not connect to the SMS message centre. Confirm that the

 

correct SMS message centre numbers are stored (page 28). Confirm that

 

SMS is turned ON (page 28).

 

 

FE” is displayed.

L An error occurred while sending the message. Try again.

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Contents KX-FC225NZ Thank you for purchasing a Panasonic fax machine Things you should keep a recordFor your future reference KX-FC225ALImportant Notice For Australian usersImportant information for Australian users Important safety instructions InstallationBattery Location and noise For Best PerformanceEnvironment Routine careOverview Introduction and InstallationOperating additional units Multi-unit OperationAccessory information Included accessoriesAvailable accessories For Users in New Zealand General WarningButton descriptions of the base unit Display descriptions of the cordless handset Button descriptions of the cordless handsetOverview Base unitCordless handset Ink film Paper support Paper trayCorrect IncorrectBattery installation / replacement Recording paperCorrectSlant Connections Turning the cordless handset power ON/OFF Battery chargeBattery strength Battery icon Power onAdjusting base unit volume Adjusting cordless handset volumeDate and time With the cordless handsetWith the base unit Your fax number Your logoSET Recall StopSP-PHONE Redial Making phone callsAnswering phone calls Making a phone call using the phonebookCordless handset phonebook Storing phonebook itemsBase unit phonebook Chain dial Cordless handset onlyEditing a stored item Erasing a stored itemOne touch dial Base unit only Making a call using a one touch dial KeyErasing all items Assigning an item to a one touch dial KeyCaller ID service Viewing and calling backHow Caller ID is displayed Editing a caller’s telephone number before calling back Symbols and operations for caller informationErasing caller information Caller ID SP-PHONE Stop FAX StartStoring caller information into the phonebook Voice mail service for Australian users onlyInto the cordless handset Into the base unitTurning SMS on/off SMS Short Message ServiceChanging SMS message centre numbers Sending a messageReceiving a message Guide to SMS settings SP-PHONE Stop FAX Start Redial Sending a fax manuallyDocument requirements Sending a fax using Phonebook and one touch dialProgramming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memoryUse mostly as a telephone TEL mode Use only as a fax FAX only modeActivating TEL mode Selecting the way to use your fax machineSP-PHONE Stop FAX Start Activating TAM/FAX mode with the cordless handset Activating FAX only modeChanging the ring count in TAM/FAX mode Receiving a fax automatically Auto answer onStoring undesired callers Activating the junk fax prohibitorMemu SET Using with the ring detection featureMaking a copy More copying featuresCollated pages Uncollated pages Example Making 2 copies of a 4-page original documentErasing your recorded greeting message Recording your greeting messageMIC Erase Greeting Check To check the greeting message Press Greeting CheckListening to recorded messages Useful features during playbackLeaving a message for others or yourself To play back messagesDirect command operation Using the answering machine with the cordless handsetRecording your greeting message Listening to recorded messagesOperating from a remote location Remote operation using remote commandsProgramming for answering machine Summary of remote operationTo turn on the auto answer setting Key Remote commandFor voice mail/call minder service subscribers Recording a marker messageBase unit programming Basic featuresAdvanced features Desired resolution OFF defaultUsing 24-hour time entry To cancel after programming, press Stop then SETTo print the stored document Setting friendly #46 Letter 92% default86% 72% DarkerTAM/FAX 100msec. default Feature Feature code SelectionConnecting tone volume cannot be adjusted Work correctly. Consult your PBX supplier for the correctCordless handset programming Cordless handset featuresSub-menu Feature default setting Using the base unit PIN/repeaterChange base unit PIN 0000 . *1 Enter the current 4-digit base unit PIN. *2Time settings Display setupCall options Operating additional units Registering a cordless handset to a base unitIntercom Transferring a call/conference To a cordless handset using the base unitCopying phonebook items Answering intercom callsCopying one phonebook item To the cordless handset using the base unitTo copy to the base unit, press Copying all the phonebook itemsWhen the base unit displays the character entry screen Characters available in each character entry modeCharacter entry Character entry modesExtended 2 character table O When writing SMS messagesCyrillic character table P Alphabet character table ABCError messages Reports Display Cause & Solution Error messages DisplayInstalled paper, and re-install it gently Please use genuine Panasonic replacement filmTransmission error occurred. Try again Use the overseas transmission mode feature #23 onInitial settings When a function does not work, check hereGeneral Problem Cause & Solution Cordless handset does Problem Cause & SolutionCaller’s name and/or Telephone numberFax sending Fax receiving Copying SMS KX-FC225AL only Answering machineIf a power failure occurs Problem Cause & Solution E0 is displayedTo the appropriate service. Consult your service provider Recording paper jams When the recording paper has jammed in the unitDocument jams When the recording paper was not fed into the unit properlyDo not use paper products, such as paper towels or tissues Thermal head cleaning Specifications Reference lists and reports Base unit onlyMenu SET Recording paper specifications Recording paper size ITU-T No Test ChartRecording paper weight Duplex procedureBroadcast List IndexJournal Report 31 Page Panasonic New Zealand Limited Sales Department Panasonic Australia Pty. LimitedManufacturer Panasonic Communications Malaysia Sdn. Bhd Global web site

KX-FC225AL, KX-FC225NZ specifications

The Panasonic KX-FC225NZ and KX-FC225AL are advanced multifunction fax machines designed to enhance communication and productivity in both home and office environments. These models combine traditional fax features with modern technology, providing users with a versatile and reliable solution for their documentation needs.

One of the main features of the KX-FC225 series is its ability to send and receive faxes quickly and efficiently. With a transmission speed of up to 14.4 kbps, users can send documents in a matter of seconds, which is essential for busy workplaces where time is of the essence. The machines also include a 100-sheet memory capacity, ensuring that incoming faxes are stored even when the paper runs out.

Another notable characteristic is the integrated telephone system. The KX-FC225NZ and KX-FC225AL come with a built-in speakerphone, allowing users to conduct hands-free calls. This feature is particularly useful for multitasking, enabling users to draft documents or prepare for meetings while engaged in a phone conversation. Additionally, these models are equipped with Caller ID functionality, helping users screen calls effectively.

The KX-FC225 series utilizes thermal transfer printing technology, which guarantees high-quality prints that are sharp and smudge-resistant. This technology contributes to the longevity of the printed documents, making them suitable for storage and archiving. Furthermore, the user-friendly interface, featuring an LCD screen and a simple button layout, makes operation straightforward, even for those less familiar with fax machinery.

In terms of connectivity, both models support various options such as speed dials and group dialing, making it easier to contact multiple recipients simultaneously. The KX-FC225NZ and KX-FC225AL also feature auto document feed capabilities, allowing users to send multipage documents without needing to feed each page individually, significantly streamlining the faxing process.

In addition to these features, the Panasonic KX-FC225 series is designed with energy efficiency in mind. These machines are compliant with ENERGY STAR standards, helping users reduce their environmental impact while also lowering energy costs.

Overall, the Panasonic KX-FC225NZ and KX-FC225AL are reliable, feature-rich fax machines that cater to the diverse needs of both home and office users. With their combination of speed, quality, and advanced functionality, they offer an excellent solution for efficient communication and documentation processes.