Panasonic KX-FC225AL Problem Cause & Solution, Caller’s name and/or, Telephone number, Not work

Page 65

 

12. Help

 

 

 

 

Problem

Cause & Solution

 

 

The unit does not display the

L You need to subscribe to a Caller ID service.

caller’s name and/or

L Other telephone equipment may be interfering with your phone. Disconnect

telephone number.

it and try again.

 

L Other electrical appliances connected to the same outlet may be interfering

 

with the Caller ID information.

 

L Telephone line noise may be affecting the Caller ID information.

 

L The caller requested not to send his/her information (page 25).

 

L If a call is being transferred to you, the caller information will not be

 

displayed.

 

L For Australian users:

 

Your unit is connected to a telephone line with ADSL service. We

 

recommend connecting a filter (contact your ADSL service provider) to the

 

telephone line between the base unit and the telephone line jack.

 

For New Zealand users:

 

Your unit is connected to a telephone line with ADSL (JetStream) service.

 

We recommend that you contact your ADSL service provider to have an

 

ADSL Splitter installed. We do not recommend the use of generic ADSL

 

filters.

 

 

The display exits the Caller ID

L Do not pause for over 1 minute on the cordless handset or 3 minutes on the

List while viewing caller

base unit while viewing.

information.

 

 

 

 

 

12.3.3 Cordless handset

 

 

 

Problem

Cause & Solution

 

 

The cordless handset does

L Make sure that the battery is installed correctly (page 15) and fully charge

not work.

it (page 17).

 

L Clean the charge contacts and charge again (page 17).

 

L Turn the cordless handset power OFF then ON (page 17).

 

L Check that the power cord is connected properly.

 

L The cordless handset has not been registered to the base unit. Register the

 

cordless handset (page 55).

 

 

The cordless handset display

L The cordless handset is not turned ON. Turn the power ON (page 17).

is blank.

 

 

 

The cordless handset will not

L Make sure that the batteries are installed correctly (page 15).

turn ON.

L Fully charge the batteries (page 17).

 

L Clean the charge contacts and charge again (page 17).

 

 

I have changed the cordless

L Change the cordless handset display language (page 54).

handset display language to a

 

language I cannot read.

 

 

 

w is flashing.

L The cordless handset is not registered to the base unit. Register it (page

 

55).

 

L The cordless handset is too far from the base unit. Move closer.

 

L The power cord is not connected. Check the connections.

 

L You are using the cordless handset or base unit in an area with high

 

electrical interference. Place the cordless handset and base unit away from

 

interference sources, such as antenna and mobile phones.

 

 

The cordless handset does

L The ringer volume is turned OFF. Adjust it (page 18).

not ring.

 

 

 

The batteries should be

L Clean the charge contacts and charge again (page 17).

charging but the battery icon

 

does not change.

 

 

 

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Contents KX-FC225NZ Thank you for purchasing a Panasonic fax machine Things you should keep a recordFor your future reference KX-FC225ALImportant Notice For Australian usersImportant information for Australian users Battery Important safety instructionsInstallation Location and noise For Best PerformanceEnvironment Routine careOverview Introduction and InstallationOperating additional units Multi-unit OperationAccessory information Included accessoriesAvailable accessories For Users in New Zealand General WarningButton descriptions of the base unit Display descriptions of the cordless handset Button descriptions of the cordless handsetCordless handset OverviewBase unit Ink film Paper support Paper trayCorrect IncorrectCorrectSlant Battery installation / replacementRecording paper Connections Turning the cordless handset power ON/OFF Battery chargeBattery strength Battery icon Power onAdjusting base unit volume Adjusting cordless handset volumeWith the base unit Date and timeWith the cordless handset Your fax number Your logoSET Recall StopSP-PHONE Redial Making phone callsAnswering phone calls Making a phone call using the phonebookCordless handset phonebook Storing phonebook itemsBase unit phonebook Chain dial Cordless handset onlyEditing a stored item Erasing a stored itemOne touch dial Base unit only Making a call using a one touch dial KeyErasing all items Assigning an item to a one touch dial KeyHow Caller ID is displayed Caller ID serviceViewing and calling back Editing a caller’s telephone number before calling back Symbols and operations for caller informationErasing caller information Caller ID SP-PHONE Stop FAX StartStoring caller information into the phonebook Voice mail service for Australian users onlyInto the cordless handset Into the base unitTurning SMS on/off SMS Short Message ServiceChanging SMS message centre numbers Sending a messageReceiving a message Guide to SMS settings SP-PHONE Stop FAX Start Redial Sending a fax manuallyDocument requirements Sending a fax using Phonebook and one touch dialProgramming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memoryUse mostly as a telephone TEL mode Use only as a fax FAX only modeActivating TEL mode Selecting the way to use your fax machineSP-PHONE Stop FAX Start Activating TAM/FAX mode with the cordless handset Activating FAX only modeChanging the ring count in TAM/FAX mode Receiving a fax automatically Auto answer onStoring undesired callers Activating the junk fax prohibitorMemu SET Using with the ring detection featureMaking a copy More copying featuresCollated pages Uncollated pages Example Making 2 copies of a 4-page original documentErasing your recorded greeting message Recording your greeting messageMIC Erase Greeting Check To check the greeting message Press Greeting CheckListening to recorded messages Useful features during playbackLeaving a message for others or yourself To play back messagesDirect command operation Using the answering machine with the cordless handsetRecording your greeting message Listening to recorded messagesOperating from a remote location Remote operation using remote commandsProgramming for answering machine Summary of remote operationTo turn on the auto answer setting Key Remote commandFor voice mail/call minder service subscribers Recording a marker messageBase unit programming Basic featuresAdvanced features Desired resolution OFF defaultUsing 24-hour time entry To cancel after programming, press Stop then SETTo print the stored document Setting friendly #46 Letter 92% default86% 72% DarkerTAM/FAX 100msec. default Feature Feature code SelectionConnecting tone volume cannot be adjusted Work correctly. Consult your PBX supplier for the correctCordless handset programming Cordless handset featuresSub-menu Feature default setting Using the base unit PIN/repeaterChange base unit PIN 0000 . *1 Enter the current 4-digit base unit PIN. *2Call options Time settingsDisplay setup Intercom Operating additional unitsRegistering a cordless handset to a base unit Transferring a call/conference To a cordless handset using the base unitCopying phonebook items Answering intercom callsCopying one phonebook item To the cordless handset using the base unitTo copy to the base unit, press Copying all the phonebook itemsWhen the base unit displays the character entry screen Characters available in each character entry modeCharacter entry Character entry modesExtended 2 character table O When writing SMS messagesCyrillic character table P Alphabet character table ABCError messages Reports Display Cause & Solution Error messages DisplayInstalled paper, and re-install it gently Please use genuine Panasonic replacement filmTransmission error occurred. Try again Use the overseas transmission mode feature #23 onInitial settings When a function does not work, check hereGeneral Problem Cause & Solution Cordless handset does Problem Cause & SolutionCaller’s name and/or Telephone numberFax sending Fax receiving Copying SMS KX-FC225AL only Answering machineTo the appropriate service. Consult your service provider If a power failure occursProblem Cause & Solution E0 is displayed Recording paper jams When the recording paper has jammed in the unitDocument jams When the recording paper was not fed into the unit properlyDo not use paper products, such as paper towels or tissues Thermal head cleaning Menu SET SpecificationsReference lists and reports Base unit only Recording paper specifications Recording paper size ITU-T No Test ChartRecording paper weight Duplex procedureBroadcast List IndexJournal Report 31 Page Panasonic New Zealand Limited Sales Department Panasonic Australia Pty. LimitedManufacturer Panasonic Communications Malaysia Sdn. Bhd Global web site

KX-FC225AL, KX-FC225NZ specifications

The Panasonic KX-FC225NZ and KX-FC225AL are advanced multifunction fax machines designed to enhance communication and productivity in both home and office environments. These models combine traditional fax features with modern technology, providing users with a versatile and reliable solution for their documentation needs.

One of the main features of the KX-FC225 series is its ability to send and receive faxes quickly and efficiently. With a transmission speed of up to 14.4 kbps, users can send documents in a matter of seconds, which is essential for busy workplaces where time is of the essence. The machines also include a 100-sheet memory capacity, ensuring that incoming faxes are stored even when the paper runs out.

Another notable characteristic is the integrated telephone system. The KX-FC225NZ and KX-FC225AL come with a built-in speakerphone, allowing users to conduct hands-free calls. This feature is particularly useful for multitasking, enabling users to draft documents or prepare for meetings while engaged in a phone conversation. Additionally, these models are equipped with Caller ID functionality, helping users screen calls effectively.

The KX-FC225 series utilizes thermal transfer printing technology, which guarantees high-quality prints that are sharp and smudge-resistant. This technology contributes to the longevity of the printed documents, making them suitable for storage and archiving. Furthermore, the user-friendly interface, featuring an LCD screen and a simple button layout, makes operation straightforward, even for those less familiar with fax machinery.

In terms of connectivity, both models support various options such as speed dials and group dialing, making it easier to contact multiple recipients simultaneously. The KX-FC225NZ and KX-FC225AL also feature auto document feed capabilities, allowing users to send multipage documents without needing to feed each page individually, significantly streamlining the faxing process.

In addition to these features, the Panasonic KX-FC225 series is designed with energy efficiency in mind. These machines are compliant with ENERGY STAR standards, helping users reduce their environmental impact while also lowering energy costs.

Overall, the Panasonic KX-FC225NZ and KX-FC225AL are reliable, feature-rich fax machines that cater to the diverse needs of both home and office users. With their combination of speed, quality, and advanced functionality, they offer an excellent solution for efficient communication and documentation processes.
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