Nortel Networks P0941753 02 manual About CallPilot Fax, Learning about Fax

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CallPilot Fax User Guide

About CallPilot Fax

This guide explains how to use CallPilot Fax with your personal mailbox. It explains how to receive, print and send fax messages.

Note: If you need information about other CallPilot features, refer to the CallPilot Reference Guide.

To use this guide, you must determine which phone interface you use, and follow the procedures for that interface. For information about determining which interface you use, refer to “Checking which mailbox interface you use” on page 5.

Learning about Fax

With CallPilot Fax you can access Fax features from your personal mailbox.

A fax document in a mailbox is called a fax message. Fax messages can have a voice introduction. This means that a caller can leave a fax message with or without an introductory voice message in your personal mailbox.

You can:

•retrieve and print the fax message on a fax machine

•forward the fax message to another mailbox

About the Express Messaging Line

You can have an Express Messaging Line assigned to your mailbox. A fax message sent to the Express Messaging Line bypasses the Automated Attendant and is sent immediately to your mailbox. You access the fax message the same way you access other fax messages. For more information about accessing fax messages, refer to “Receiving a fax message” on page 8.

Ask your System Administrator for the telephone number of your Express Messaging Line. Then you can inform people of your direct fax line number.

CallPilot Fax User Guide

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Contents CallPilot Fax User Guide Trademarks Copyright 2002 Nortel NetworksAbout CallPilot Fax Learning about FaxAbout the Express Messaging Line Telephone buttons To check which mailbox interface you use Checking which mailbox interface you useTo record a mailbox greeting Telling callers about fax in your mailbox greetingPress OK or £to accept the recording Receiving a fax message Transferring a fax call to your mailboxTo transfer a fax call to your mailbox Opening your mailbox To open your mailbox Norstar Voice MailTo open your mailbox CallPilot About destinations for printing fax messages Printing fax messagesTo assign a preset fax machine To print all your fax messages CallPilot Fax User Guide Destination To print an individual fax message To print fax messages from a fax telephone Fax cover To send a fax message to a personal mailbox Sending fax messagesFax forward cover Forwarding fax messagesTo forward a fax message to a mailbox Norstar Voice Mail To forward a fax message to a mailbox CallPilot CallPilot forwards the fax message To forward a fax message to an external number CallPilot About Fax Group messages To send a Fax Group message Norstar Voice MailFax Group Lists To send a Fax Group Message CallPilot ‹or Paus Adding special characters to a fax telephone numberCallPilot Fax User Guide P0941753
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