Nortel Networks P0941753 02 manual Telling callers about fax in your mailbox greeting

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6CallPilot Fax User Guide

Telling callers about fax in your mailbox greeting

In your mailbox greeting, tell callers that they can leave fax messages in your mailbox. Tell callers that they must call from a fax machine telephone to send you a fax message. The caller must press START/SEND on the fax machine. CallPilot automatically receives and stores the fax message in your mailbox. This is an example Personal mailbox greeting:

Hello. You have reached Brian Purdy with Ideal Office Machines. I am in the office today, but I am currently away from the phone. Please leave your name, telephone number and a brief message after the tone. If you want to send me a fax and you are calling from a fax machine telephone, press the START/SEND button on the fax machine now, or when this message ends.”

For more information about mailbox greetings, refer to the CallPilot Reference Guide or ask your System Administrator.

To record a mailbox greeting

1Press ·°⁄.

Follow the voice prompts or the display button options to open your mailbox.

Greeting options

REC CHOOSE CFWD

Greeting:

PRIME ALT PERS

2If you use the CallPilot interface:

Press °¤to open the Greetings Options menu

Go to step 3

If you use the Norstar Voice Mail interface:

Press ADMIN or °

Press GREET or ¤

Go to step 3

3Press REC or .

4Press PRIME or to record the Primary greeting or

press ALT or ¤to record the Alternate greeting.

Record now?

 

5

Press YES or and record your greeting at the tone.

YES

NO

QUIT

 

Record greeting:

6

Press OK or £to end the recording.

RETRY

 

 

OK

 

P0941753 02

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Contents CallPilot Fax User Guide Copyright 2002 Nortel Networks TrademarksAbout CallPilot Fax Learning about FaxAbout the Express Messaging Line Telephone buttons Checking which mailbox interface you use To check which mailbox interface you useTelling callers about fax in your mailbox greeting To record a mailbox greetingPress OK or £to accept the recording Receiving a fax message Transferring a fax call to your mailboxTo transfer a fax call to your mailbox Opening your mailbox To open your mailbox Norstar Voice MailTo open your mailbox CallPilot Printing fax messages About destinations for printing fax messagesTo assign a preset fax machine To print all your fax messages CallPilot Fax User Guide Destination To print an individual fax message To print fax messages from a fax telephone Fax cover Sending fax messages To send a fax message to a personal mailboxForwarding fax messages Fax forward coverTo forward a fax message to a mailbox Norstar Voice Mail To forward a fax message to a mailbox CallPilot CallPilot forwards the fax message To forward a fax message to an external number CallPilot About Fax Group messages To send a Fax Group message Norstar Voice MailFax Group Lists To send a Fax Group Message CallPilot Adding special characters to a fax telephone number ‹or PausCallPilot Fax User Guide P0941753