Brother FAX 255 Recording Paper Jam, Paper Roll Empty, Printer Fault, Printer JAM, Scanner Error

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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E	71
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

See Clean up scanner p. 68

PAPER ROLL EMPTY

The paper roll is empty; follow the instructions in Installation to replace the paper roll.

PRINTER FAULT

The recording head has overheated. Unplug the machine and wait 30 minutes for it to cool.

PRINTER JAM

The fax paper is jammed in the printer.

Follow the instructions for CUTTER JAM, see page 69.

SCANNER ERROR

Try cleaning the white bar and the glass under the bar with isopropyl alcohol.

If you still get a scanner error, contact Brother Customer Service at:

USA:	1-800-284-4329.
From within Canada:	1-800-853-6660.
From within montreal:	1-514-685-6464.

Front cover

Recording Paper Jam

If something was placed in front of your fax machine, during printing the recording paper may become jammed. To roll out the jammed paper, follow the instructions for CUTTER JAM, see page 69.

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Contents FAX 255 FAX If You Need to Call Customer Service Fax-Back System For Customer ServiceBrother on the World Wide Web Brother Bulletin BoardDescription Ordering Accessories and SuppliesFor USA and Canada IiiFor USA Only Limitations For Canada Only Vii Viii Table of Contents 4Initial Setup 7Setup Auto Dial Numbers Xii Finding Information UsingThis ManualAbout Fax Machines Test Sheet Procedures for USA onlyFax Tones and Handshake T R O D U C T I O N FAX 255 and FAX Control Panel Overview2Set Up and Connections Make sure you have the following items Packing ListChoosing a Location AssemblyLoad the recording paper Limited to Inches 70 mm About Brother Paper Connect the handsetConnect the telephone line Connect the power cordAttach the document support Roll Over Phone Lines Special Line ConsiderationsTwo-Line Phone System Converting Telephone Wall OutletsTriplex Adapter Multi-Line Connections PBX Connecting an External Telephone Answering Device TAD Custom Features on Your Phone LineSequence Connections Outgoing Message OGM Connecting an External TelephoneUser-Friendly Programming Function ModeFAX NO. & Start Copy Press Copy Alternating DisplaysFunction Description Function Selection TableSetup Send TEL Service A P T E R T H R E E Setting Date and Time Setting Dialing Mode Tone/PulseGetting Started Enter Dayxx Setting Station IDEnter Timexxxx FAXIf you want to enter a blank space, press twice Entering TextArea CODE000 Setting Up Your Area Code For USA OnlyArea CODE908 Setting the Handset Volume Setting Beeper VolumeSetting the Ring Volume Setting the Speaker VolumeMemory Storage VOL AMPLIFYOFF?Basic Receiving Operations Select Answer ModeFAX only FAX/TEL Tadanswer Mach Manual Setting Ring DelayEasy Receive Setting F/T Ring TimeRing TIME20 SEC Operation from Extension Telephone Advanced Receiving OperationsRemote ACT.ON? For FAX/TEL Mode OnlyFAX RECEIVE*51 TEL ANSWER#51Polling Setting Up Polling ReceivePolling RXOFF? Enter FAX no Press Start KEYBeforeYou Begin Accepted Other SETTINGS? 1.YES 2.NO ResolutionADF Automatic Document Feeder ContrastAutomatic Transmission Manual TransmissionManual and Automatic Fax Redial Delayed FAX Overseas ModeOverseas Mode Accepted Other SETTINGS?Press Start KEY Enter FAX no Next-Fax Reservation For FAX 275 OnlyNEXT-FAX Reservd Setting Up Polling Transmit Multiple Resolution TransmissionPolled TXOFF? Cancel JOB Canceling a Scheduled JobInsert Document A P T E R S I Storing One Touch Dial Numbers Storing Numbers for Easy DialingCHAIN-9 1 201 555 Access Codes and Credit Card NumbersSPEED-DIAL? # Storing Speed Dial NumbersEnter & SET Name Enter & SETCHANGE- OR- 2. Exit Changing One Touch and Speed Dial NumbersManual Dialing Dialing OptionsSpeed Dialing One Touch DialingHold Tone/Pulse PauseSearching Telephone Index A P T E R E I G H T Distinctive Ring Custom FeaturesRegistering the Distinctive Ring Pattern DISTINCTIVEOFF? DISTINCTIVESET?Caller ID LOG Caller IDPrinting Caller ID Log01MARY Henderson 02TOM Henderson 03ABC Company Caller ID LOG Press Start KEYDialpress Start Viewing the Caller ID LogReturning a Call from the Log 01MARY HendersonChain Registering a Caller ID NumberCopy Functions A P T E R T E N User Settings FAX SettingsXmit Report ALL DialTo Print a Report Using the Trans. Verify KeyTransmission Verification Xmit Report StandardTelephone and FCC Notices USA Industry Canada Compliance Statement For Canada Only Do not use this product near water Important Safety InstructionsFrom within Montreal Trademarks Compilation and Publication NoticeTroubleshooting Clean UP Scanner Error MessagesCOMM.ERROR XX Connection FailCutter JAM Cover OpenDisconnected Document JAM Machine Error Press Stop KEYNo RESPONSE/BUSY Not RegisteredScanner Error Printer FaultRecording Paper Jam Paper Roll EmptyPrinting or Receiving Faxes If You Are Having Difficulty with Your Fax MachinePhone Line or Connections Handling Incoming Calls Sending FaxesFax Machine Hears Voice as CNG Tone For Customer Service14Specifications Power consumption Glossary O S S a R Y Index Remote Codes Changing Visit us on the World Wide Web