Brother FAX 255 owner manual For Customer Service, Fax Machine Hears Voice as CNG Tone

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74	C H A P T E R T H I R T E E N

See

Easy Receive

p. 31

Transferring a Call to the Fax Machine

If you have answered the fax machine handset, press Start , and hang up immediately.

If you answered at an extension phone, press your three-digit Fax Receive Code (the factory setting is 51). When your fax machine answers, hang up.

Fax Machine “Hears” Voice as CNG Tone

If your fax machine is set to Easy Receive ON, and it answers voice calls by trying to receive a fax, try turning Easy Receive to OFF.

Transmission Verification Report Prints “Result: NG”

There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line.

Custom Features on a Single Line

If you have Call Waiting, Caller ID, Ring Master, Voice Mail, an answering machine, alarm system or any other custom feature on a single phone line with your fax machine, it may create a problem with sending or receiving fax data and telephone calls.

For Customer Service

USA:	1-800-284-4329	(voice)
	1-908-575-8790 (fax)
From within Canada:	1-800-853-6660	(voice)
	1-514-685-4898	(fax)
From within Montreal:	1-514-685-6464	(voice)

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Contents FAX 255 FAX If You Need to Call Customer Service For Customer Service Fax-Back SystemBrother on the World Wide Web Brother Bulletin BoardOrdering Accessories and Supplies DescriptionIii For USA and CanadaFor USA Only Limitations For Canada Only Vii Viii Table of Contents 4Initial Setup 7Setup Auto Dial Numbers Xii UsingThis Manual Finding InformationAbout Fax Machines Test Sheet Procedures for USA onlyFax Tones and Handshake T R O D U C T I O N Control Panel Overview FAX 255 and FAX2Set Up and Connections Packing List Make sure you have the following itemsChoosing a Location AssemblyLoad the recording paper Limited to Inches 70 mm Connect the handset About Brother PaperConnect the telephone line Connect the power cordAttach the document support Special Line Considerations Roll Over Phone LinesTwo-Line Phone System Converting Telephone Wall OutletsTriplex Adapter Multi-Line Connections PBX Connecting an External Telephone Answering Device TAD Custom Features on Your Phone LineSequence Connections Connecting an External Telephone Outgoing Message OGMFunction Mode User-Friendly ProgrammingAlternating Displays FAX NO. & Start Copy Press CopyFunction Selection Table Function DescriptionSetup Send TEL Service A P T E R T H R E E Setting Date and Time Setting Dialing Mode Tone/PulseGetting Started Setting Station ID Enter DayxxEnter Timexxxx FAXEntering Text If you want to enter a blank space, press twiceArea CODE000 Setting Up Your Area Code For USA OnlyArea CODE908 Setting Beeper Volume Setting the Handset VolumeSetting the Speaker Volume Setting the Ring VolumeMemory Storage VOL AMPLIFYOFF?Select Answer Mode Basic Receiving OperationsSetting Ring Delay FAX only FAX/TEL Tadanswer Mach ManualEasy Receive Setting F/T Ring TimeRing TIME20 SEC Advanced Receiving Operations Operation from Extension TelephoneFor FAX/TEL Mode Only Remote ACT.ON?FAX RECEIVE*51 TEL ANSWER#51Setting Up Polling Receive PollingPolling RXOFF? Enter FAX no Press Start KEYBeforeYou Begin Resolution Accepted Other SETTINGS? 1.YES 2.NOADF Automatic Document Feeder ContrastAutomatic Transmission Manual TransmissionManual and Automatic Fax Redial Overseas Mode Delayed FAXOverseas Mode Accepted Other SETTINGS?Press Start KEY Enter FAX no Next-Fax Reservation For FAX 275 OnlyNEXT-FAX Reservd Setting Up Polling Transmit Multiple Resolution TransmissionPolled TXOFF? Cancel JOB Canceling a Scheduled JobInsert Document A P T E R S I Storing Numbers for Easy Dialing Storing One Touch Dial NumbersAccess Codes and Credit Card Numbers CHAIN-9 1 201 555Storing Speed Dial Numbers SPEED-DIAL? #Enter & SET Name Enter & SETChanging One Touch and Speed Dial Numbers CHANGE- OR- 2. ExitDialing Options Manual DialingSpeed Dialing One Touch DialingHold Tone/Pulse PauseSearching Telephone Index A P T E R E I G H T Custom Features Distinctive RingDISTINCTIVEOFF? DISTINCTIVESET? Registering the Distinctive Ring PatternCaller ID Caller ID LOGPrinting Caller ID LogCaller ID LOG Press Start KEY 01MARY Henderson 02TOM Henderson 03ABC CompanyDialpress Start Viewing the Caller ID Log01MARY Henderson Returning a Call from the LogRegistering a Caller ID Number ChainCopy Functions A P T E R T E N FAX Settings User SettingsXmit Report ALL DialTo Print a Report Using the Trans. Verify KeyTransmission Verification Xmit Report StandardTelephone and FCC Notices USA Industry Canada Compliance Statement For Canada Only Important Safety Instructions Do not use this product near waterFrom within Montreal Compilation and Publication Notice TrademarksTroubleshooting Error Messages Clean UP ScannerCOMM.ERROR XX Connection FailCutter JAM Cover OpenDisconnected Machine Error Press Stop KEY Document JAMNo RESPONSE/BUSY Not RegisteredPrinter Fault Scanner ErrorRecording Paper Jam Paper Roll EmptyPrinting or Receiving Faxes If You Are Having Difficulty with Your Fax MachinePhone Line or Connections Sending Faxes Handling Incoming CallsFor Customer Service Fax Machine Hears Voice as CNG Tone14Specifications Power consumption Glossary O S S a R Y Index Remote Codes Changing Visit us on the World Wide Web